Shipping Amazon Reviews 

I had a package that was supposed to be delivered on the 19th from Amazon but USPS said it wouldn’t arrive until the 21st. I ordered it on the 16th through Amazon Prime delivery, USPS marked it delivered on the 19th but I was home all day looking for it and it never arrived so I called customer service and it was so difficult getting help. The items were for a family reunion on the 24th so I told them if they came late I would not need them because I would be out of town. I even went to the post office with the tracking number on the 23rd and they said it wasn’t there so I went to Walmart to try to buy the items I needed for the reunion. Amazon was no help even though I had the email from USPS stating that it wasn’t delivered on the 19th Amazon insisted that it was marked delivered on the 19th and suggested I call the police and file a police report. Even if I go through all of that hassle I canceled my prime membership because there is absolutely no
Point in paying for dissatisfaction. I will also look for other direct ways to source my items without the hassle of Amazon. If I could give them a -10 stars I would.

My package hasn't moved since it was picked up SIX DAYS AGO! The shipper's location and my home is separated by 80 miles, yet Amazon's customer service department is stating my package isn't lost, and it takes 2-5 business days. I could walk the 80 miles and walk back home in six days. Amazon should just stick with e-commerce and not the shipping business.

Dropped the parcel off at the front door... unattended... guess what I came home and its gone so surprised. Previously they have placed my package in my recycling bin, luckily someone noticed before the truck came around.

Following up from my previous review...The driver delivered my parcel to the front of the property where it was visible to passers-by and could have been stolen. It seems a waste of time to give delivery instructions to Amazon's drivers as they ignore them...I have written to Andy Jassy of Amazon to complain about this shocking service, but he will probably ignore my email. Par for course with Amazon!

Amazon time and time again fails to deliver on time. They hire the stupidest people imaginable. They are a verifiable joke! Complain constantly and you may get rewarded with a refund and the item you ordered to boot. If it eventually shows up?

There was delay but i got my items

Absolutely the worst! Two for two, late AGAIN. Just like the last product I ordered from Amazon, I won’t receive it, have to wait days then it will be cancelled.

It appears this shi$ company doesn’t like rural deliveries based on some of the other reviews! I live near Tobermory.

I’ll never place an order with Amazon if they continue to you this TERRIBLE company!

Negligent delivery practice – unacceptable risk to customers

I was expecting a parcel from Amazon Shipping Delivery Service on Sunday, 22 March. The driver rang my intercom, I opened the building door, and waited—but no delivery was made to my flat. Shortly afterwards, I received a notification stating the parcel had been delivered, supported only by a photograph showing it left unattended in a communal area.

This is not a delivery—it is abandonment.

There was no communication, no attempt to reach my flat, and no consent to leave the parcel unattended. Responsibility was simply shifted onto the customer.

This is particularly serious given the context: the building houses elderly residents (aged 60–90+), many with mobility or health limitations. It also contains 34 flats and has constant daily external traffic (carers, healthcare staff, daily maintenance staff and visitors), which considerably increases at weekends. Theft has occurred here before, making unattended deliveries unsafe and inappropriate.

This reflects a failure not just of the individual driver, but of Amazon’s delivery standards, training, and accountability.

A service cannot reasonably be considered “delivered” when it has neither reached the intended recipient nor been secured appropriately. If this is Amazon’s standard, then customer security and basic service expectations are clearly not being upheld.

Rating: -0

NEVER EVER USE AMAZON SHIPPING

Never use amazon shipping. Worst ever service from them.
1.Delays delivery
2. Waited for whole day to receive the delivery but wasted whole day to see it'll be deliveres in next 3 days
3.No care about delivering products to clients and they call and leave the place and return the product to hub and this cycle goes until you cancel the order.
4. No proper response from customer care.Atleast if they conclude where the delivery hub is I could have directly went there and took the product rather than waiting for Two whole days.

Constantly late with deliveries. It's so bad that I'm surprised when something DOES arrive within the stated delivery window. The item I'm waiting for now was supposed to have been delivered today. Then I get a notice that it won't be here for another four days due to late delivery at the Amazon facility. That facility is less than one and a half hours from where I live. An additional four freaking days to make a delivery from less than one and a half hours away. BS, man.

Item was to be here the next day.. it is now day 2 and still waiting for the item.... why even even ask for next day delivery when it never happens .. better just to go to the store and pick the item up... delivery sucks

The ordered parcel was delivered, but it was thrown in front of the house entrance. The parcel was only wrapped in a paper bag and it was snowing and partly raining that day. When the parcel was delivered, the driver didn't even bother to ring the bell to ask me to take the parcel inside before everything got wet. This is not the first case, every time ASL delivers a parcel, the situation is the same. I absolutely don't understand why AMAZON uses such incompetent service???!!!

The delivery agent had called me but not came at the location.and also he is not picking my and call. And the Amazon had send me this message.
Hi Syed kareem,

We see that your package from *DIPL INDIA* could not be delivered by us today.

*Package Details*:
*Tracking ID*: 367732984405
*Total*: INR 1024.52
*Payment Mode*: PREPAID

Please verify the update by selecting the correct option:

Hey I get it things happen - but Amazon time and time again says next day, but it 2-3 days later. Why do this / they are completely lying - they know they have a 90% assurance based on stats they they can or not. Common complete BS

10 different customer service conversations. All different! Mislead 6 out of 10 of these conversations. This is a true definition of a company I wouldn’t want to be. They don’t value the customer , just the volume !!!!

Takeaways- train your reps!
Don’t offer prime credits it don’t fix the issues!!
Deliver when you are scheduled !
You took the money step up!
Tell your customer service reps not to lie that’s a start!! I have the screen shots of how misleading they are..

Deliveries in Tulsa area are getting worse and worse. I can’t keep track of refunds and cancels due to missed deliveries. Their timeline can no longer be trusted when you place an order. I order extra stuff just to make a $25 order and then it doesn’t arrive. It has become horrible.

How nice for my grandson to get his birthday present in a trampled on ripped box and also soaking wet because driver didn’t follow delivery instructions and was left in the snow. Time to bail on amazing and find another source

Looking for alternative for Amazon shopping. Deliveries are becoming horrible. Stated delivery times are now just blatant lies. I pay more to meet the minimum $ so I can get important delivery in stated time slot in AM and then they don't come until late in the evening after my deadline has passed or I get an email stating that they ran into a problem again and it will be another day or longer to get delivery. Especially aggravating is ordering 3 of something and having an email stating all were shipped then receiving 1 on promised day and then having to wait multiple days for the other 2 to arrive.
I switched from eBay to Amazon because of the speed but now eBay is beating Amazon on price more often and the delivery is sometimes beating Amazon's delivery.
Time for a new company to step up and take over. Owner got his yacht and built up his fortune now letting the company suck

I would give them a 0 if I could. GPS does not lead to my trailer. Whenever I order a package from any company that uses Amazon shipping, I never get my package. They do not verify the address that they are delivering to and they do not take a verification picture. They will completely ignore delivery instructions that specifically tell them where my trailer is in the park. I have to constantly get replacements sent back out. Just yesterday, I had a second package from the same company delivered wrong AGAIN because they used Amazon shipping again after I requested they use ANYONR else. They are now shipping it through the postal service to make sure they don't have send out a 3rd free one. I have called Amazon, but there is no way to speak to the local drivers/supervisors directly. Amazon told me that they would make sure it never happened again, but it keeps happening. The sketchy people who live in the trailer that keep getting my packages, do not bring them to me and claim they are not even getting them when I have received a picture from FedEx showing that it was delivered to their door. FedEx has not misdelivered my packages since I called them about it. But Amazon seems to not be able to rectify the simplest request: VERIFY THE ADDRESS! NEVER USE AMAZON SHIPPING EVER!!!

Amazon Shipping is horrible. I mistakenly put a 5 instead of a 4 in my address. Yes it was my mistake .. but the address that I put in actually doesn’t even exist, I went to that address down the street from me & there is no building on that street with that # address. I tried to reach out to them via there link in my text message I received about my delivery & it kept on saying “error” I tried to call them and kept on gettin “error” I sent numerous emails & got the same generic email response. Since it was the wrong address & the first delivery was “unsuccessful” I had hope they would return the package to the shipper but nope they delivered it to a random door that I have no idea where it is & the picture has Apt C & D on the doors & even if my package had the wrong # it did have the right Apt which was B… So I have no idea where it is & cannot get in touch with Alameda Shipping!!! Stay far away from them if you have a choice…