Khanapakana 

They sent me the wrong product and they only gave me back a part of the money because they charged me the product double what I bought in a normal store.

Been 4 weeks since I placed my order I've only received part of. I've called twice and emailed twice and still nothing. Card was fully charged for the full order tho, so be careful

I'm a real fan of oil pickles. Indian and Pakistani. Thing is, my local Pakistani grocer sells out of date pickles. So, I simply went elsewhere. I've ordered from Khanapakana twice now, and have gotten great pickles in a timely manner. I don't require them overnight. I buy enough for a month or so at a time. Ahmed makes great pickles, and I buy them regularly. I just opened the National garlic, and they're tasty.

Here's the thing....there's a great selection that should suit most folks. So, I intend to shop here in the future. I trust Khanapakana to keep an eye on the expiration dates. Fresh pickles are a staple part of my diet.

Amazon isn't everything. Fact is, I don't require 2 day shipping for foodstuffs. Standard shipping is just fine. There are faster options available, but I didn't want to pay the extra. I will say that I like the follow-up on my purchases. That's on the ball behavior.

I enjoyed shopping and found the services and the website very easy and interesting. The prices were also competitive.

I ordered 2 packs of 4-lb LAXMI Dehradun Basmati rice. They asked me “if I would accept a 10-lb pack for the same price because they did not have 4 lb packs,” I responded: “Yes, so long as it is the SAME rice, containing 17 grams of carbohydrate, which is the reason we like this rice.” They sent me a DIFFERENT rice, containing 36 grams of carbohydrate, which I cannot use. Now they refuse to take responsibility for their error, arguing that the reason this rice has more carbohydrate is that it is a larger quantity (10 lbs pack vs 4 lb) . Obviously they do not understand that the amount of carbohydrate in a package of rice is measured per 1/4 cup unit of measure, which is completely independent of the size of the package. I paid almost $20 to have that rice shipped to Hawaii, now they tell me that if I ship it back to them, (which would cost me another $20) they would refund the $18 that I paid for the rice. They say shipping cost is not refundable, which I would accept if they had sent me what I ordered, but I cannot convince them that the error is theirs, NOT mine!

They only get 2 stars because there products are good, otherwise it would have been 1 star. My last order comprised of pappadams, digestive biscuits, and fried onions, which arrived in a box with ZERO packing, so 1 packet of the digestives was half crumbs, and the pappadams were obviously in bits and pieces. I have opened 3 of the pappadams and about half were in reasonable shape, while the rest were bits. Also, my order of fried onions had been doubled for some reason? I complained about their packing and was told unless I had photos of the box and contents showing the damage there was nothing they could do?! I replied that I had not kept the box (a small standard USPS box) and that they should realise how their orders are being shipped and to check that correct packing was being used. So bad packing and poor customer service.

Only because I can not
Give a big fat zero will I give a one. I have reason to believe this company isn’t licensed I am still working on that. I received items and not all may I add I received less than half of what I ordered wasn’t given the option to say ok I will like what you have or to say that I will accept a particular product in place of missing product. Customer service are very ignorant and u professional. I did not receive items within the 7 days I paid for quicker service. The items are not sealed some are expired. It’s just a trevasty I will never do business again. Hopefully Secretary of State office will see right they their bright and deceiving advertising.

I still have not received my order that was placed weeks, ago.

I love the products I buy the black seed oil and black seed oil soap, the only thing I wish they did was deliver faster than they do it took a while for shipping to get here . However I definitely refer anyone to use there products.

Product is great. Timeliness is an issue. takes 7 days to fill order and several more to receive. they have shipping options but sometimes exceeds or comes close to purchased product.

Great place to shop and fast delivery. I will absolutely be back for more product

Speedy shipping and my products arrived in 1 piece (it was black seed oil in glass bottles). I surely plan to restock when I run in sha Allah. Great product thanks so much.

Great products. Decent prices. Quick shipping. What more can you ask for? I am very pleased with my shopping experience. Khanapakana is a great one-stop shop for most of your favorite products.

I ordered a few items during a holiday period, and didn't expect to receive the delivery for at least a week. But to my surprise, they were delivered by Priority Mail very promptly. The items had reasonably long expiration dates. While I have had only one shopping experience with this company, I am very pleased.

I like the online availability, cost, ease of shopping. Took a little longer to get all supplies ( because some are not available). But overall I am very satisfied, will shop again.

I have been using Khana Pakana as my Indian online Store for supplies I cannot get in my neibourhood for the past 3 years. I find them to be cheaper than most I browse through befor making my purchase. They are cheap so paying the shipping charges does not hurt. Khana Pakana is quick and efficient at responding and making their delivery. I continue to shop with them to date.

Recently, did my online shopping here i was bit nervous when i did for first time because i am used to Amazon online. But i should thank and appreciate their customer service and shipping. They packed the items very well and it reached us without any damage and on time. The representative answered all my queries via email and they were very responsive and prompt. I would recommend everyone but specially for those who are disabled/ dont have car or stuck in snow or their home far away from indian grocery store... Use the opportunities guys!!! Thank you once again for your delivery and customer service👍🏻.

They called me and said they don't have Three rivers Green tea, this was the original product purchased at 5.25 oz. Than they send me a replacement with less Ounces "4 oz" than the original product purchased. charged me $27 dollars for 3 bottles of of original product purchased. same product is being sold at indiger.com for $15.99 and its 6 bottles instead of 3. This is just a non ethical thing to do and rip off customers.

This guys don't keep stock, charge your card and do not refund it.

Even after 3 weeks they did not refund the amount charged to my credit card.
A complaint lodged to Credit card company.

Formal Complaint lodged to Consumer Affair, Attorney General Office New York state.

1. I waited 6 weeks for the order to get here.
2. The invoice showed they shipped 8 bottles but there are only 3.
3. My invoice wasn’t marked that there was a shortage or that I had a credit or money coming back. I had to call them.
4. They told me they would credit the money back in 2 weeks time (2 months total)
5. Because there is a time limit on credit disputes. I had to file a claim with my credit card company today 9/6/18
6. Now I may have to wait up to 90 days for settle this dispute.
NEVER AGAIN !!!!