Shutterplus Reviews 

233
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more

Rated 5 out of 5 stars

We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more

Company replied

Rated 5 out of 5 stars

Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more

Company replied

Rated 5 out of 5 stars

Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.7

All reviews

(233)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Customer Service

Sorted order and sent out within a week. Rectified complaint very quickly and written email apology. Would recommend to a friend.

July 23, 2021
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Reply from Shutterplus

Thanks, glad we got things sorted👍

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Rated 5 out of 5 stars

Really great service

Really great service, even gave a refund for a part of my order that was all my fault! Top firm!

July 10, 2021
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Reply from Shutterplus

No problem Jonathan, thank you.

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Rated 5 out of 5 stars

Extra Good Customer Service

I have never seen such great customer service where the people at Shutterplus have gone the extra mile in helping me find a solution to repair my broken shutters.

It is very difficult to find companies that operate this way with such a focus on helping their customers.

Particular thanks to Hugo.

July 6, 2021
Unprompted review
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Reply from Shutterplus

Thanks Angel, much appreciated.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! 👏 ordered some spare slats for our blinds which where broken and they fit perfectly. Customer service and delivery was amazing thank you.

June 26, 2021
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Reply from Shutterplus

Thank you James. Glad they did the job!

Rated 5 out of 5 stars

Would recommend

Used twice now for replacement Louvre pins. Always quick & friendly service

June 16, 2021
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Reply from Shutterplus

Thank you for your review Gillian.

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Rated 5 out of 5 stars

Replacing broken Louvre

Great experience, I had a question about the type of replacement I needed, submitted photos and Hugo replied straight away with excellent advice, I would highly recommend shutter plus and would like to thank Hugo for a great customer service

May 22, 2021
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Rated 5 out of 5 stars

Perfect

when we first started ordering from you we had to glue and assemble the units entirely, now they are ready assembled and just slot in the window recess - perfect
Takes a while to arrive, but worth the wait.
We have, and will continue to recommend you to others.

April 12, 2021
Unprompted review
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Rated 5 out of 5 stars

Used them again

Used them again, and just like the first order, it was what I wanted, at an affordable price and delivered in a very reasonable time.

February 25, 2021
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Reply from Shutterplus

Thank you for your review Alan.

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