Shutterplus Reviews 

233
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more

Rated 5 out of 5 stars

We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more

Company replied

Rated 5 out of 5 stars

Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more

Company replied

Rated 5 out of 5 stars

Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.7

All reviews

(233)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Thoroughly impressed!

Thoroughly impressed!! I needed some replacement hinges for my shutter blinds and am very happy with my purchase.

February 8, 2021
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Reply from Shutterplus

Thank you for the review Matt.

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Rated 5 out of 5 stars

Great value

I bought hinges for shutters that I’m going to be making, haven’t used them yet but they look perfect and feel robust - exactly what I’m after. The price point was great too.

February 1, 2021
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Reply from Shutterplus

Thanks for this review Kirstie.
Regards,
Shutterplus

Rated 5 out of 5 stars

Replacement Louvres

The 7 replacement louvres I got were perfect and delivered very quickly. The louvres come with all the staples and fixings you need so you don't need to order extra ones as I did!

Also, my original staple holes were smaller than the ones sent by Shutterplus so I ended up using the old staples from my broken louvres which was easier.

January 21, 2021
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Reply from Shutterplus

Thank you Mr Craighall for taking the time to give us a review.

Rated 5 out of 5 stars

I ordered for a replacement slat and it…

I ordered for a replacement slat and it was perfect- the correct dimensions. I had also misplaced the required pin and they sourced one for me and sent it immediately. I could not be any happier. Thanks

January 19, 2021
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Reply from Shutterplus

Glad we could be of help. Thanks for the review. Take care.

Shutterplus

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Rated 5 out of 5 stars

I brought a replacement Louvre from…

I brought a replacement Louvre from Shutterplus and it was perfect. Was delivered in no time and they are great at getting back to enquires.

January 15, 2021
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Reply from Shutterplus

Thank you Jazz for taking the time to give us this review.

Glad we could be of help!

Shutterplus.

Rated 5 out of 5 stars

Good service

Good service, ordered and delivered really quicklu

January 8, 2021
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Reply from Shutterplus

Thank you for your review Carol.

Rated 5 out of 5 stars

Brilliant service and great price for shutters

I had shopped around and found Shutterplus offered the best price and best advice, I had almost gone with another company but they said they couldn't fit the style we wanted, so I kept looking and glad I did as Shutterplus were able to do it! Great service, we ordered our shutters in late Sept/early Oct and were provided with updates on shipping and status of delivery, managed to get them fitted before Christmas as promised. Fitting took less than 2 hours for 3 windows including clean up afterwards! Made up with the shutters they look great, and have really made a difference keeping noise out, giving privacy and letting light in.

January 3, 2021
Unprompted review
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Reply from Shutterplus

Thank you Leigh for this wonderful review.

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Rated 5 out of 5 stars

An excellent and helpful service

An excellent and helpful service.
The replacement shutters arrived very quickly.
We have been unable to fit them as they are needed in another property and due to covid restrictions we are unable to do that just yet but I am sure they will be fine.
I would definitely use this service again.

January 1, 2021
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Reply from Shutterplus

Thank you Mary for taking the time to give us a review.

Rated 5 out of 5 stars

Shutterplus provided an excellent…

Shutterplus provided an excellent service. I needed spare louvres for a damaged plantation shutter and found this company on Google. The website was easy to navigate, with transparent pricing and easy order placing. Communication about the order was great and the quality of the finished items was good. My only observation is that no tracking information was provided for the delivery.

December 12, 2020
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Reply from Shutterplus

Thank you for taking the time to give us a review.

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Rated 5 out of 5 stars

Excellent Shutters

Ordering was easy, then confirmed by email when we checked the drawings before they were made. Hugo was very helpful and when they arrived we were impressed with the quality. Delivery time was lengthy but they were worth the wait.
Thanks, will be a returning customer :)

December 8, 2020
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Reply from Shutterplus

Thank you for your review Mrs Pallett.

Rated 5 out of 5 stars

Professional service

Professional service, shutters are of very high standard and fitted with an eye for detail.

Highly recommend shutterplus to one and all.

December 5, 2020
Unprompted review
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Reply from Shutterplus

Thank you Anna.

Rated 5 out of 5 stars

Hugo is a gentleman

Hugo is a gentleman. Great fitting service, went through all the options. They were installed as soon as lockdown would allow. They look fab and are massively functional on our South facing Windows.

December 5, 2020
Unprompted review
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Reply from Shutterplus

Thank you very much Colin.

Rated 5 out of 5 stars

Second to none!

The quality of workmanship and professionalism that Hugo provides is second to none! Beautiful range of shutters that will enhance any home. I am delighted with mine. He is a very nice man to deal with and always keeps you informed of your order. I highly recommend Hugo and Shutterplus. Really excellent. Robert.

December 2, 2020
Unprompted review
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Reply from Shutterplus

Thank you for giving us this review Robert.

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Rated 5 out of 5 stars

Thanks to Hugo and his Team!

Many thanks for Hugo and his Team for the amazing work they have done!
Their professionalism and commitment shows in all they do!
Many thanks again!

November 23, 2020
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Reply from Shutterplus

Much appreciated Mrs Ridley.

Rated 5 out of 5 stars

A very happy Customer!

I am very happy with my purchase and impressed by the quality of the shutters. I did hesitate with buying DIY shutters as I have no experience of fitting them and I did have anxiety with measuring!
I opted for Primewood which is Paulownia wood. There were a few issues with the online ordering system as the description appeared to switch to the more expensive material. However it was as priced and the finished online order reverted to the Primewood as requested.
Communication by email with Hugo was good particularly when cross checking measurements and confirming shipping progress.
The shutters were ordered on 25 August and I finally received them on 16 November. This is about 11 weeks. The shutters are made in China and then shipped by sea. Hugo provided a tracking code so you could monitor the progress of the ship from China via the Suez Canal. The cargo ship it was on carried over 21,000 shipping containers! It stopped off in Zeebrugge and then it was stuck out in the North Sea waiting to dock in Felixstowe. It waited for well over a week before it could dock at Felixstowe. The next thing I had was an email saying my shutters were being sent by Parcelforce from Belfast to London. The shutters were well boxed but it was missing some screws which should have been supplied in a small red box. I contacted Hugo who was very apologetic and sent this to me by first class mail.
The frame fiitted the recess like a glove. It did require some logical thinking slotting the panels together but Hugo was very responsive with any queries I had. All in all a good experience and I'm so glad I opted for DIY. A certain department store quoted a price nearly double so I made a big saving. I'm a very happy customer!

November 21, 2020
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Reply from Shutterplus

Thank you very much Matthew. What an excellent and detailed review! Much appreciated.

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