Very friendly helpful staff, lots of choice for cyclists from bikes, clothing and accessories. Booked a cycle fit following a change of bike, Andrew is always very friendly, helpful and knowledgeable... See more
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Review summary
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Reviews shaping this summary
Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more
Very welcome responses in phone conversations. Appreciated my thank you when I phoned back to say how very satisfied I was when they upgraded my delivery service to Saturday delivery. All sorted... See more
This company is baller. I love it. Bought a bike in 2021 and have continued to buy from them since. They've got everything at competitive prices. Aftersales support is magic, before sales support magi... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
37-43 High Street, Hampton Wick, KT1 4DA, Kingston upon Thames, United Kingdom
- 0333 006 8833
- customercare@sigmasports.com
- sigmasports.com
4.8
Excellent
48K reviews
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First class service and advice
First class service and advice - staff ordered in a pair of cycling shoes to try, and it was no problem to change to an in-stock shoe. Staff very helpful and as they are cyclists, give impartial advice. Very pleased!
August 28, 2026
Great Service
My latest order stood out for a number of reasons, Sigma had all the items in stock, they were well priced with substantial discounts and prices matched everything else I could find, and once I put the order in it was picked over a bank holiday weekend and sent with almost zero delay. I've had a few other purchases with Sigma and they've all been good experiences; the one or two times I've returned stuff it's been pretty smooth as well. They seem like a company with a passion for bikes and cycling and have a great attitude to customers.
September 1, 2026
pleased with the Lake CX20R
I'm really pleased with the shoes and delivery was excellent.
August 31, 2026
Excellent range of products at a…
Excellent range of products at a competitive price. Fast and efficient delivery made for a great purchasing experience
August 31, 2026
Well-priced Castelli jerseys, but delivery by Royal Mail could have been better delivery
A good price for 2 Castelli jerseys, but the Royal Mail delivery wasn't great - the track your package didn't work for 2 days and the package arrived 4 hours after the delivery window.
August 31, 2026
Great service and incredible shop
The catalogue of products is incredible, I found everything I was looking for. The pick up option was great as the shop is accessible. I swapped some products in the counter and they accepted it without any problem. Their shop is amazing, with lots of cool bikes and a big workshop.
April 3, 2026
Simple and easy to use quick delivery…
Simple and easy to use quick delivery and easy to track
August 31, 2026
Nathan helped me match the shoes to the…
Nathan helped me match the shoes to the pedals I'd bought. As someone new to road-biking and the dark arts of shoe clip systems, this was invaluable help.
August 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Chain perfect at a good price but…
Chain perfect at a good price but delivery took a little long.
August 31, 2026
Reply from Sigma Sports
Hi Barry,
Thank you for taking the time to leave your review.
I'm sorry your order took longer than expected. We advised that your expected delivery date would be on or before Saturday the 5th. I can see your order was delivered on the 3rd, so I'm happy that we exceeded this delivery timeframe.
If there is anything further we can assist with, please do reach out.
Many thanks,
Chris
(Customer Care Manager)
1st class service and products with…
1st class service and products with excellent communications through out.
August 31, 2026
Great choice of oakleys
Great choice of oakleys, good price for the product, nice to deal with a trusted company, delivery on time as promised
August 31, 2026
Abus Game Changer 2 MIPS helmet.
Abus Game Changer 2 MIPS helmet great price as in their sale quick delivery service helmet fits really well pleased I waited and got the mips version.
August 31, 2026
Effortless ordering to delivery
Effortless ordering to delivery, with timely information provided throughout the order process.
August 28, 2026
Great online products
Great online products. Efficient communications, and delivery ahead of schedule.
August 31, 2026
Simple and straightforward process
Simple and straightforward process, the hardest part was deciding the colour! Great service
August 27, 2026
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