Simply Home Mirrors Reviews 208

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, often describing them as stunning, sturdy, and well-packaged. Many people are also very satisfied with the staff, highlighting their helpfulness, politeness, and excellent communication. The delivery service is often noted for its efficiency, with many customers receiving their items promptly and appreciating the helpfulness of the delivery drivers. However, some customers experienced issues with delivery times, reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the product quality was poor, with items arriving damaged or not matching the advertised description. There were also occasional mentions of difficulties with returns and refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. While many customers praise the mirrors for their... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the mirrors,... See more

Staff

Clients share positive opinions on staff. Many customers praise the helpfulness and politeness of delivery... See more

Order

Users describe ambiguous interactions with order. While some customers received their orders quickly, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a Brooklyn Black Curved Top Large Grid Mirror, which is absolutely stunning. Order took a little while to be delivered, but Simply Home were great, they kept us updated with the o... See more

Rated 5 out of 5 stars

I ordered the Marble Arch Black Trim Mirror which was the exact measurements I had been searching for in my space. The mirror was delivered in less than a week so great turnaround, and the live tr... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with the mirror I’ve just received. It’s absolutely stunning and well worth the money. I’ve never seen such high quality compared to the mirrors in high street stores! 100% would re... See more

Company replied

Rated 5 out of 5 stars

We received a beautiful mirror from Simplyhome. There were two minor defects, which were resolved to our satisfaction. The mirror itself is of high quality so we would definitely buy from Simplyhome a... See more


Company details

  1. Furniture Manufacturer

Written by the company

Exclusive Affordable Furniture & Accessories For Your Home


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Ordered on the Wednesday and received on the Friday! It’s a huge mirror and was delivered by their own driver I believe he was called James. He was brilliant, highly recommended.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the fendi mirror absolutely…

Ordered the fendi mirror absolutely gorgeous when out up in the living room the delivery driver was really good will definitely use them again yes they take time but are worth the wait the only thing I changed was the screws for hanging the mirror I wasn't convinced was strong enough but product quality was spot on for the mirror

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Really quick delivery

Really quick delivery! Came in allocated slot & guy helped bring it to where we needed in house. Fantastic service!

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

Tales too long to get resolution.

This company gets 3 stars only because James the owner is helpful and efficient.

SHM definitely have some customer service quirks which need to be ironed out. Lost too many hours chasing up this company to be happy! But my issue is now being resolved.

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely mirror

Lovely mirror. Good communication on delivery status. The delivery driver Blake was helpful and polite.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Got my mirror today

Got my mirror today. Delivered by Jordan who was a massive help getting it into my top floor appartment. Looks better than I expected to be honest. I've got my eye on another mirror. Thanks

March 30, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER !!

DO NOT ORDER from this company! This is a complete scam. After waiting months and never receiving my goods, they told me the shipment was "hijacked" (total lie). Then, they tried to get me to send money via bank transfer to a new account, refusing to refund my original payment. This is a classic scam tactic. I had to go through my credit card company for a chargeback to get my money back. . Stay far away!

July 17, 2025
Unprompted review
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Reply from Simply Home Mirrors

Hello, we can't seem to find an order under your name around the month you mention last year? We've also tried reaching out on here and had no response?

Rated 5 out of 5 stars

We love our new mirror

We love our new mirror. Great quality and the perfect size. Thanks to Blake who delivered it and for his great Customer service. Thank you

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

My mirror arrived on the time it was…

My mirror arrived on the time it was stated
Delivery driver was very helpful and placed my mirror where I asked It was packaged well All I can say is now it’s up it is absolutely gorgeous and well worth the money Would definitely recommend to anyone wanting a luxury mirror

March 12, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :)

Rated 5 out of 5 stars

Great experience and Happy wife!

We just received our outstanding mirror and we are very happy with it.
It took a little while to receive it but we knew it as it was stated on pre order but I can only say that is worth the wait!
Customer service always replied promptly by emails any time we asked for updates.
Many thanks 🙏

March 12, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror, so glad your wife loves it! :)

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Rated 5 out of 5 stars

My 6-panel mirror finally arrived…

My 6-panel mirror finally arrived yesterday after a 6-week wait that I didn’t initially know about. The communication throughout was good and the delivery was smooth. More importantly, it was worth the wait. I’m very pleased with my purchase.

March 10, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :)

Rated 4 out of 5 stars

Delivery and mirror

Apart from the long delivery time which was stated when purchasing, I love the mirror, came exactly on the date stipulated and the delivery driver Craig was very helpful and polite. Will be purchasing another mirror very soon! Top service

March 11, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :)

Rated 5 out of 5 stars

Absolutely love my mirror well worth…

Absolutely love my mirror well worth the money staff very helpful and friendly would highly recommend and will be using again

March 11, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :)

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Rated 5 out of 5 stars

Amazing quality modern mirrors

Well worth the 6 week wait. Few little touch ups needed with my trusty black marker but the glass is amazing quality! Delivery with the tracking was amazing! Seems like a touch of class! Thank you - wish I could leave a photo.also, the hanging hooks must be lasered on their end because so easy to install…

March 10, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :)

Rated 5 out of 5 stars

The mirror is absolutely stunning on…

The mirror is absolutely stunning on our restaurant wall. Buying more for our extension.

September 12, 2025
Unprompted review
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Reply from Simply Home Mirrors

Thanks for your review and very kind words! We hope you love your new mirror :) Let us know if we can be of help with your next order.

Rated 5 out of 5 stars

Great product excellent quality and…

Great product excellent quality and great price
Purchased in sale and extra 20%off which made it great value
Delivery was great had a call 30 minutes before as arranged
Can’t fault this company would definitely recommend and order in the future

February 18, 2026
Unprompted review
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Reply from Simply Home Mirrors

Thanks so much for the review and we hope you love your purchase!

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