Simplylending Reviews 

2,288
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Jamie Percy provided a fantastic service to us in difficult and rushed circumstances where we had been let down by several other brokers. The difference between the personal, hands-on & professional... See more

Rated 5 out of 5 stars

We had an excellent experience with Simply Lending. Jackie and Charlotte were both fantastic throughout the whole process. Their communication was excellent, they kept us informed every step of th... See more

Rated 5 out of 5 stars

We approached Simply Lending for a mortgage to pay off some credit card debt. I can honestly say this was a seamless and easy process, much easier than I first thought. We dealt with Charlotte and... See more

Rated 5 out of 5 stars

I was dreading applying for a mortgage due to DMP but Lewis found one that met all of my needs and the process was very fast once the relevant paperwork was submitted. The interest rate wasn't mu... See more


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5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

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(2,288)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from first point of contact!

My initial contact with Steven Neale on the back of what I thought was probably a bit of a hopeless enquiry led to him sourcing me a mortgage, skilfully negotiating pitfalls and working with me to collate the necessary information to progress to a submission.

From there, Zoe Vango has been amazing, constantly keeping me updated and requesting information timely which has today led to a mortgage offer which at 60 yrs old, I had given up on! I only wish I had contacted them years ago!

Thank you so much to all involved!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Wow ! Cannot believe the speed of service with Simply Lending . Excellent service Matthew efficiently found a great option for us and Jackie handled the smooth process of our completion with fantastic advice and brilliant customer service, support and communication. Polite , helpful and customer focus at every step of our very short journey thank you ! Definitely recommend Simply Lending

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

We have had a great experience from the…very first call

We have had a great experience from the very first call.
Lewis and Lauren have made it a very easy process to secure the funds we needed, as they have communicated so well with us , explaining each step. They have worked well as a team and every email or call was answered in a prompt manner , turning what could have been a very stressful time into a very positive experience.
I would highly recommend using this company.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend Kerry, Shelagh and Paige at simply lending enough!

I started this journey believing I wouldn’t be able to get a mortgage because of my poor credit history. I felt deflated and hopeless—until I found Simply Lending Online.
From the very first conversation, Shelagh gave me confidence that my goal was achievable. She was patient, truly listened, and explored every option available to me. Together, we found a lender that suited my circumstances perfectly.

Kerry then stepped in and made sure I had all the documents I needed, keeping me updated every step of the way. Her support, along with Shelagh’s, turned what could have been a stressful process into something manageable and reassuring.

I also want to thank Paige, who was incredibly helpful throughout. Each of them played a vital role in making this happen.

After a lengthy process, I’m thrilled to say I received my mortgage offer just two days ago! I honestly couldn’t have done it without Shelagh, Kerry, and Paige.

Simply Lending Online made the impossible feel possible. I can’t recommend them highly enough!🤍🤍🤍

November 20, 2025
Unprompted review
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Reply from Simplylending

Thank you, for leaving such a lovely review for the team at Simply. We really appreciate the rcommendation and 5 stars.

Rated 5 out of 5 stars

Very kind and professional people.

For what was likely to be a very difficult process for me, Charlotte and Jackie made it the exact opposite. Thanks very much. Communication absolutely flawless when asking questions.

November 11, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review.

Rated 5 out of 5 stars

Amazing

⭐️⭐️⭐️⭐️⭐️
I honestly can’t thank Simply enough Liz and Kerry! I came to them feeling hopeless after being told by others that getting a mortgage with my credit history just wasn’t possible. From the very first conversation, they were reassuring, professional, and truly went above and beyond to find the right solution for me.

They took the time to explain everything clearly, kept me updated at every stage, and never made me feel judged or rushed. Thanks to their hard work and expertise, I will soon have my own home I thought I’d never have. I’d recommend Simply to anyone specially if you’ve been told “no” elsewhere. They really can make the impossible possible! You are all amazing!!!!!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Not 5 star. 6 stars is more accurate

We have just got our mortgage offer arranged by Michael and Kerry and the Simply team. We had previously been messed about by another so called specialist broker for three mo thsand were very anxious and skeptical following a damaging divorce about losing our dream home.
From the outset Michael was efficient, honest and knowledgable. Far from recommending him, I would go as far as to say I have already asked him to contact me when my fixed rate ends to review our position and get our next deal.
If you are struggling or stressing about your Mortgage, Michael and the team are absolutely the best point of call.
If I could give six stars I would

November 1, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to share your experience. We really apprecate your recommendation. Dont hesitate to get in touch if we can be of any further help.

Rated 5 out of 5 stars

First-time mortgage made easy by Simply Lending

This was my first time applying for a mortgage, and I had very little idea of how the process worked. Curtis truly came through — he provided support at every stage, offered valuable recommendations, and ensured everything went smoothly.

Despite a few challenges on my side, the excellent communication and teamwork from Curtis, Lauren, and the entire Simply Lending team made all the difference. They helped clear every hurdle, and we successfully got approved in the end.

A huge thank-you to Simply Lending — keep up the great work!

October 30, 2025
Unprompted review
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Reply from Simplylending

Thank you, for leaving us such a lovely review. We really appreciate the feedback.

Rated 5 out of 5 stars

Great company

I took out a second charge for home improvements and Jackie was superb throughout the whole process with great communication. Thank you ☺️ Would definitely recommend.

October 24, 2025
Unprompted review
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Reply from Simplylending

Thank you, for the 5-stars and recommendation.

Rated 5 out of 5 stars

I honestly never thought I'd get a…

I honestly never thought I'd get a mortgage but these guys did it and whats more they listened and understood the situation and they did this without making you feel uncomfortable talking about adverse credit . I'm glad I went to them, they sorted out the mortgage and advised me well.

October 29, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review.

Rated 5 out of 5 stars

Got me a deal when no-one else could

I have to say I was apprehensive using at start. having gone through divorce and credit being mixed and having no luck with local Mortgage brokers i reached out. I appreciate its expensive compared to most brokers, but not only did they get me a mortgage when others couldn't, they also secured a great rate, so easily negates the initial high cost. Wont be for everyone, but if in situation like i was, can be a game changer. Special shout out to Matthew and Louise who prob had to do more than normal to earn that offer, not least answering my many many phone calls. Always polite, and proactive.

October 6, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review. We really appreciate the feedback.

Rated 5 out of 5 stars

Made the impossible possible

We went to Simply Lending as a last shot, with no hope left in us. John initially dealt with us and had all the confidence, we’d lost, in getting us a mortgage. John found us a mortgage within days. We were then passed to Chanelle who has made this process so easy. Every email and question to both John and Chanelle was replied to the same day if not the next working day and they never made us feel like a burden with all the questions we had.

They have made the impossible possible for us as today we received our final mortgage offer when no other broker or lender was willing to look at us and our circumstances.
Thank you so much John and Chanelle.

October 27, 2025
Unprompted review
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Reply from Simplylending

Thank you, for the 5-star review. Your feedback is much appreciated.

Rated 5 out of 5 stars

Excellent Service!

I took out a second charge mortgage for an extension and reached out to Simply Lending as my broker. Dan and Jackie looked after the whole process for me and made it so easy. They were very efficient, communication was great and the mortgage completed sooner than expected! Thank you so much - would recommend to anyone.

October 23, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review. We really appreciate any recommendation.

Rated 5 out of 5 stars

Took the anxiety away from a worrying process

From the beginning of the referral process to the end was seamless and romping pace. Karen Davey and Charlotte Jones were great ambassadors for Simply Lending. Conversations were professional with right amount of business humour. The team were excellent and start to finish was under 4 weeks and that included money hitting the bank account.

October 22, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review.

Rated 5 out of 5 stars

Mortgage

From my enquiry at the start to receiving our mortgage offer the customer service was excellent. I was originally contacted back by Ava who did all the original preparation and fact finding and washed exactly what we needed the mortgage for and how much and term. Fully explained the options available.
Our mortgage enquiry was then handed over to Ria and again she was very clear as to what paperwork was required from us and the next stages and timelines.
Superb from start to finish and very pleased with the service and speed of service received. Nothing was too much to ask.
Definitely recommend.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I can't recommend Simply Lending highly enough. From the moment I made my initial enquiry, Jackie and Charlotte were fantastic.
They made the entire process smooth and stress-free, explaining everything clearly and answering all my questions with patience and expertise.
They took the time to understand my needs and tailored their advice accordingly. The communication was excellent throughout, and I felt supported every step of the way.
If you're looking for trustworthy, efficient, and friendly financial support, look no further. Five stars well deserved!

October 19, 2025
Unprompted review
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Reply from Simplylending

Thank you, for taking the time to leave a review. We really appeciate the 5 stars and recommendation.

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