We have been booking cruises through Six Star and the wonderful Rebecca Rimmer for a few years now, and have just booked a long one for next week sailing with Regent. Rebecca is absolutely fantastic.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elizabeth has been consistently helpful…
Elizabeth has been consistently helpful and knowledgeable. She has been extremely patient guiding me through all the irritating form-filling that is the bane of modern life and she has done so with good-natured grace.

Reply from Sixstarcruises
Preferences Met.
Lisa, the booking agent quickly established our requirements and tailored the cruise offering to satisfy same.
Good experience in dealing with Six Star!

Reply from Sixstarcruises
Rebecca is always helpful
Rebecca is always helpful, always prompt to sort out issues and unfailingly effective and efficient. SixStarCruises is fortunate to have her in its employ!

Reply from Sixstarcruises
Lisa Paterson at Six Star Cruises is a superstar excellent travel concierge…
Lisa Paterson at Six Star Cruises has once again been an absolute legend in securing us a fantastic cruise and stay. Her attention to detail is outstanding with her exceptional customer service and care. Can wholeheartedly recommend her as highly qualified to meet and exceed expectations. Thanks Lisa 👏👏

Reply from Sixstarcruises
Erin provided us with excellent service…
Erin provided us with excellent service throughout the booking process and we had an excellent cruise on Azamara Quest.
It would be our intention to book future cruises with Six Star if possible.

Reply from Sixstarcruises
First experience with sixstarcruises…
First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She made sure our flights were at the best possible time and also talked through cabin options. This extra attention to detail is why we booked our cruise with sixstarcruises.

Reply from Sixstarcruises
Responsive, professional and “happy to help” vibe
Our agent, Rebecca, has been outstanding in her help and quick responses to our queries
If in future we want to plan a cruise, we will definitely reach out to her again

Reply from Sixstarcruises
Thanks again to Rebecca. Ann Morgan
Thanks again to Rebecca Rimmer for her support. She is really a treasure. Her attention to detail, prompt replies and advice is always 5 star

Reply from Sixstarcruises
I’ve booked a few times with Six star…
I’ve booked a few times with Six star cruises and have always been impressed with the service especially Rebecca Rimmer who has looked after us on quite a few trips. Always helpful and professional.

Reply from Sixstarcruises
Amazing Service
The most amazing service from Elizabeth from start to finish. She has the patience of a saint and is so helpful, always responding quickly to any queries. We would definitely recommend Six Star and Elizabeth

Reply from Sixstarcruises
Elizabeth is a joy to communicate with
Elizabeth is a joy to communicate with. Nothing is ever too much trouble and her experience in the travel industry is extremely helpful .
I would not hesitate to recommend six star on my long experience of having Elizabeth as our travel consultant .

Reply from Sixstarcruises

Reply from Sixstarcruises
Great help from Shirley
Shirley was very helpful, friendly and patient assisting with our initial enquiry, providing varied options and then our changing details as the booking progressed. We haven’t used Six Star before, but would certainly use them and Shirley again based on this experience.

Reply from Sixstarcruises
Excellent service
Excellent service, proactive and knowledgeable. have been liaising with Erin for a number of years as she is at the top of her game. can't think of a reason to go anywhere else.

Reply from Sixstarcruises
I booked a Viking cruise with Shirley
I booked a Viking cruise with Shirley. The price I paid had been discounted a lot. Shirley was very helpful and managed to get me the cabin I wanted. I will definitely book with Shirley again. I give Shirley and Six stars 5 out of 5.

Reply from Sixstarcruises
Our third cruise holiday with Sixstarcruises.
We’ve booked our third cruise holiday with Sixstarcruises again and our wonderful sale concierge Sandie Collier was just as kind & helpful as always. What a wonderful asset for Sixstarcruises to have staff of such outstanding performance & quality. Bravo!!!
Albert

Reply from Sixstarcruises
Professional, friendly cruise consultants - Rebecca was great.
Rebecca, our cruise specialist, was extremely professional and helpful throughout the process of booking our first holiday through Sixstarcruises. She was friendly and helpful, offering suggestions and giving advice and recommendations.

Reply from Sixstarcruises
Cruises for single people in Australia and New Zealand.
Elizabeth was patient and thorough in finding out my requirements. For me, this was very much an exploratory enquiry as I want to visit my grandson whilst he is working in Australia in his gap year starting in early July. However at present he cannot commit to dates but intend to contact Elizabeth again when I feel in a position to make a booking.

Reply from Sixstarcruises
Friendly, helpful and efficient
We were looking for a holiday with our favourite cruise line and noticed that Sixstar were offering the same holiday at a much better price. We contacted Sixstar and spoke to the lovely Elizabeth who managed to secure the cruise and room we had chosen. As the option for flights was also available we decided to take this up, but asked if we could upgrade. As it was a Sunday the cruise flight team were not available so she promised to call back first thing Monday with our options. This she did and I am glad to say it is all booked and confirmed. How can anyone complain at the ease of securing a holiday when all it involves is a chat and a credit card!! Many thanks

Reply from Sixstarcruises

Reply from Sixstarcruises
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







