St John Ambulance (England) - Training courses Reviews 

53,619
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,647 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional instructors for being extremely knowledgeable, kind, and engaging, which makes learning essential skills truly enjoyable. Consumers note that the courses are exceptionally well structured, offering clear instructions, regular breaks, and plenty of practical hands-on practice that boosts everyday confidence. Some reviewers were not happy with certain course elements, mentioning that the initial evaluations felt stressful or that group sizes and room layouts made it tiring. A few participants also experienced minor challenges during team activities, noting occasional difficulties with group coordination, communication, and overall pacing.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing trainers as knowledgeable, engaging, and... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and engaging instructors... See more

Service

Consumers find service to be positive, highlighting professional delivery, engaging instructors, and plenty... See more

Instructions

Customers consistently note positive experiences with instructions, frequently highlighting clear procedures,... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting that the courses are informative, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The instructor / assessor came out to the place of work which meant we didn't have to travel anywhere different. He provided real equipment and explained it thoroughly. He gave many real life example... See more

Rated 5 out of 5 stars

Informative, engaging and fun day of learning! Thank you to Kieren, Nicola and Gavin for helping me so that I might be able to help others in the future. I would highly recommend the training p... See more

Rated 5 out of 5 stars

Our instructor was the best I have encountered yet. He seemed to teach more than the previous instructors, with an excellent teaching manner. He made the whole occasion seem important, kept a close ey... See more

Rated 5 out of 5 stars

Used St John's Ambulance for our AP's first aid training. Kirsty was knowledgeable, kind, and engaging. I was worried first aid would be a bit dull but Kirsty made it genuinely entertaining whilst ens... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,619)

6,648 reviews in the last 12 months

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Rated 5 out of 5 stars

Ollie Siviter from Dudley 5 star

Ollie Siviter from Dudley St John ambulance trained us and he was absolutely amazing. For his age, his skills, knowledge and presentation of the topics were outstanding, by far the best first aid course I have ever been on. I have remembered a lot more information this time round due to the delivery of the topics, stories and passion Ollie had about first aid and helping others. He is a credit to St John ambulance

September 9, 2026
Rated 5 out of 5 stars

Fantastic course

Fantastic course, well presented and delivered by Linda. Had fun with such a serious thing who would have thought. Thank you

September 15, 2026
Rated 5 out of 5 stars

I was required to undertake a first aid…

I was required to undertake a first aid course with St John's Ambulance through work. I've never done one before so I was a little nervous. I attended SJA in Accrington and our trainer Michael was fantastic. I found it really interesting and feel confident that if I come across any of the situations we were trained for that I could competently handle it until emergency services arrived.

September 25, 2026
Rated 5 out of 5 stars

I enjoyed the RFAW course at Millbrook - Thanks Linda!!

I enjoyed the RFAW course at Millbrook on 24th and 25th September.

Linda Jamson was a fantastic trainer. She was knowledgeable, approachable and engaging throughout the two days, and made the course feel relaxed while still making sure we understood the important information and practical skills.

Linda explained everything clearly, encouraged questions and gave us plenty of opportunities to practise. Even when covering more serious subjects, she kept the sessions interesting and made everyone feel comfortable getting involved.

I came away feeling much more confident in my first aid knowledge and in my ability to respond if I ever needed to put it into practice.

A worthwhile two day refresher and a big thank you to Linda for delivering an enjoyable and informative course.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant courses

Brilliant courses. Both fun and educational. Confident I can help others in distress. Highly recommended.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best trainings I've ever had

This was honestly one of the best training sessions I’ve ever attended!

There were so many practical activities - drawing, explaining, sharing ideas and matching images -which made the training really engaging. The time just flew by, and I found it both informative and enjoyable.

I also just wanted to say a huge thank you to Paul for being such an amazing trainer. He explained everything so clearly and thoroughly, while making the training enjoyable and easy to follow. He was very friendly and approachable, and made everyone feel included, comfortable and reassured throughout the session.

Thank you, Paul, for such a great training experience!

September 25, 2026
Rated 5 out of 5 stars

Best first aid course I’ve ever done

Best first aid course I’ve ever done! I went there to actually learn as I actually have to do first aid at work and now I feel more confident giving first aid! Thanks Colin you are the best trainer probably in the UK!

September 25, 2026
Rated 5 out of 5 stars

5 stars

Recently done a workplace first aid course in Accrington with Mike H and it was amazing. Mike was helpful and kept the class enjoyable. After listening to my colleagues experiences recently im glad I did mine with mike. 100% I would recommend everyone needs to sit this course. Thanks for the laughts and the life long knowledge, it was a huge eye opener.

Tom

September 14, 2026

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