I always use Skyscanner to search for flights to get a good deal. Skyscanner show good info about baggage, and offer a good suggestion on flights. However, the price shown might not be what you will p... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
This apps will show u the cheapest ticket around the world. Skyscanner apps trying their best to make sure users will get ticket as cheap as possible. It was great n with voucher, some discounts. Im s... See more
The Skyscanner app is extremely useful and reliable for booking flights online. It really helps streamline the process of searching across multiple airlines and agencies, making it easy to find the be... See more
4.4
Excellent
330 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
So convenient and efficiently to use…
So convenient and efficiently to use for travelling. So helpful in everything for booking.
Thank you
November 2, 2025
Booked the wrong flight date
Hi!
I would like to refer to my order reference: 334226098279
In the process of booking the flight, I had made an error which resulted in my return flight to fall on the same date and time as my departure date. I then realised this mistake upon making the purchase and had called in immediately to rectify the error. However, I was advised by the agent that i will need to pay a $50 fee to change the date and time of my return flight.
It will be greatly appreciated if this fee can be waived as it was clearly an error made during booking instead of a change of mind, and that the attempt to rectify the error was made almost immediately.
Thank you very much for your kind assistance in the matter.
September 28, 2025
Reply from Skyscanner
Hi Ang,
Thank you for your review. I am sorry to hear this.
Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site where you make your booking directly. They are therefore best placed to help with any questions about your booking.
Policies on changes, cancellations, or refunds vary depending on the airline and ticket type. These details are typically found in the terms and conditions included in your booking confirmation. For the most accurate and up-to-date information, we recommend contacting the airline or travel agent directly.
In order to have a look at this and provide additional information, please contact our team on the following link:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Juan
Hi I accidentally booked two tickets…
Hi I accidentally booked two tickets same day and same person
Reason late notification
I try to call trip .com but they can't help
I paid $329
They changed $234 cancel charge
October 17, 2025
Reply from Skyscanner
Hi there,
Thank you for taking the time to leave a review.
It looks like your feedback relates to Trip.com’s ticket terms and conditions rather than your experience using Skyscanner. As a travel search engine, we don’t set or influence the ticket policies of the travel agents or airlines featured on our site.
If you’d like us to take a closer look, please get in touch with our support team using the link below, and someone will be happy to help:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Neil
The Agent was not helpful.had to…
The Agent was not helpful.had to directly liaise with airline to make amendments at spelling effort of 1 alphabet.skyscanner should review their 3rd party more frequently and atleast have a safer process for 1st time booking customers .thank you
October 3, 2025
Reply from Skyscanner
Hi Haz,
Thank you for taking the time to share your honest review, and I'm sorry to hear about the experience you had after making your booking with one of our partners.
Although we don’t process bookings ourselves and instead redirect travellers to our partners’ websites, we genuinely care about your experience beyond our platform and continuously monitor our partners’ performance and service quality.
We'd very much like to review this further, and would appreciate it if you could share your booking details with us using our contact form: https://help.skyscanner.net/hc/en-gb/requests/new. As soon as we receive them, our team will be able to follow up with you.
Many thanks for your feedback once again, and we hope to hear back from you soon.
Best regards,
Vicky
best airline search engine
Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere.
I would've given it 5 stars but the navigation and website can be improved and made more user-friendly
September 23, 2025
Great help in searching for good price…
Great help in searching for good price tickets and can decide on the spot! efficient!
September 16, 2025
Fast, Easy, and Dependable for Booking Flights
The Skyscanner app is extremely useful and reliable for booking flights online. It really helps streamline the process of searching across multiple airlines and agencies, making it easy to find the best offers and deals on tickets. The interface is user-friendly, and it saves a lot of time compared to checking different sites one by one. I’ve found it to be very dependable whenever I need to plan trips, and I highly recommend it for anyone looking for a convenient, time-saving, and trustworthy travel app.
September 9, 2025
Very convenient to use
Very convenient to use. Super user friendly, price is lower compared to others.
September 4, 2025
Very useful filters which allows me to…
Very useful filters which allows me to find a the most suitable flights for me at the best possible price.
September 4, 2025
Costs, Flexibility and several options to select
SC gives me plenty of options and flexibility to choose my way.
September 2, 2025
Better rate with Skyscanner
I bought cheaper flight ticket to HKG here instead of getting it directly from Cathay Pacific thus I'm grateful to surf this site and close the deal with Skyscanner channel
August 24, 2025
It makes comparison across airlines abreeze…
It makes comparison across airlines easy & in making an informed decision.
August 12, 2025
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