Smart Computers Uk Ltd Reviews 86

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Andrew was honest from the start when I went to the shop with my laptop. I felt at ease due to this and the explanation given. Positive experience from start to finish. Quick turn around, which wa... See more

Company replied

Rated 5 out of 5 stars

The staff were really friendly and polite. The quote was higher than the actual price it cost which made me feel they are very genuine. It’s always a worry when you have no idea about these things and... See more

Company replied

Rated 5 out of 5 stars

The guys were very professional and above all knowledgeable, the major factor above all they are honest, they will in no way have you over. Highly recommend 🌟🌟🌟🌟🌟

Company replied

Rated 4 out of 5 stars

Used Smart Computers for many years and always prompt and helpful service. Recently bought a new laptop and asked them to set it up and install several software packages, including some old ones fro... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Repair Service
  4. Computer Store
  5. Computer Support and Service Company
  6. Used Computer Store

Written by the company

From our High Street store in Keynsham we provide first class service and advice for customers looking for new or second user PC systems, laptops, upgrades and repairs, bespoke Gaming PC builds a speciality. We are fully stocked with all peripherals including a massive range of gaming peripherals. We offer a comprehensive IT support solution to Bristol based businesses, from one seat to a hundred seats.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

I had a new hard drive fitted in my…

I had a new hard drive fitted in my laptop. I am very satisfied with the service provided and would not hesitate to recommend Smart Computer sin Keynsham.
All the staff are very helpful and knowledgeable.

October 20, 2023
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Rated 5 out of 5 stars

The team were polite and knowledgeable…

The team were polite and knowledgeable and they responded to my repair very quickly.

My PC had a disk which wouldn't boot which they were able to fix for me.

October 25, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Tim, thankyou for leaving us your 5 star review, we really appreciate your custom and positive feedback.

Rated 5 out of 5 stars

Excellent service

I contacted Smart Computers after I had been scammed and took my laptop in for action on clearing the traces, and ensuring safety and security for the future. The process was clearly explained on the phone, with associated costs and timescale for the work. I took the laptop in on the Thursday morning and it was ready by Friday, with everything completed extremely well. I feel comfortable using my laptop again after Smart Computers help, work and advice. Would definitely recommend them.

October 12, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Debbie, we really appreciate your fantastic feedback, glad we could help and pleased that you can now use your device with confidence.

Rated 5 out of 5 stars

Great service

I took my laptop inti Smart computers after I spilled some tea on it, and they were able to fix it th3 following day. Very happy..
I have used Smart computers for many years as my go to store to buy new and for repairs and upgrades, and would highly recommend.

October 2, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Mike, thankyou for your great five star review, a pleasure as always to assist you when required.

Rated 5 out of 5 stars

Smart Computers - great service (again)

Smart Computers described options, recommended a solution, kept me informed of progress and completed the repairs and data transfer exactly as agreed.

I've used them several times before and will continue to use them

September 28, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

A pleasure to help, thankyou for your five star review.

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Rated 5 out of 5 stars

Recommended

Smart Computers fixed my computer when the hard drive failed. Very professional, friendly service and reasonable costs, I would definitely use them again. Recommended.

September 15, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Thankyou for your five star review, very pleased you were happy with the service provided, we look forward to seeing you again.

Rated 5 out of 5 stars

Revived old laptop

Successfully reinstated former Microsoft application on unsupported old laptop. Very helpful and friendly service and pleased with time to fix and cost. Would definitely use again and recommend to others. Thanks.

September 11, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Alan, we love great feedback and really appreciate you leaving us a five star review, thankyou, and we hope to see you soon.

Rated 5 out of 5 stars

Cracked laptop screen

Great service, after being given the advice from 2 previous phone calls to buy another, I made a quick call to Smart Computers, they gave me a estimate over the phone and asked me to bring my laptop in anytime. I did and within 24 hours I had a voicemail to say it was ready! Picked it up, cracked screen replaced. Fantastic😃

September 1, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Shaun, thankyou for your five star review, we are very pleased that you were happy with our service, see you soon.

Rated 5 out of 5 stars

Real professionals performing really…

Real professionals performing really professional work.
I was 100% satisfied

August 21, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Thanks you for your great feedback on services supplied, very happy that you were 100% satisfied with our work. Hope to see you soon....

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Rated 5 out of 5 stars

What a fantastic team!

What a fantastic team! So knowledgeable. They always listen to needs and concerns and work to find the best solution for you! Absolutely first class service!

August 2, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Sarah, thanks for your great review and your continued support.

Rated 5 out of 5 stars

Great company honest friendly helpful…

Great company honest friendly helpful and fair prices. Will definitely use them if required in the future. We'll done Smart Computer.

July 26, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Thanks for your great review, and for supporting a local business.

Rated 5 out of 5 stars

What a relief!

What a relief! Our existing laptop died and I didn't know what to replace it with so I went to Smart computers to ask for their advice. Following a discussion regardimg what we needed the replacement to do they recommended a suitable machine, and since I had no knowledge of how to transfer the data from the old to the new they offered to do it. We have been very pleased with the result and with the service and backup we have received. What a result!

April 10, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Kathleen, a pleasure to help. Thankyou for taking the time to leave your great review.

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Rated 5 out of 5 stars

Thank you so much

I don't know where to start with my praise! Keeping it short Adam, Dean and Andrew were so helpful and patient, not pushy, knowledgeable. Bought a new laptop and had it the following day set up. Really went out of their way to help. Thank you, I appreciate it. Not often you can help with anything on the high street these days. Judith H

March 3, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Thanks Judith, a great review, thank you very much.

Rated 5 out of 5 stars

Recently purchased a new desk top PC…

Recently purchased a new desk top PC from them and they provided a great service. For once felt confident I had done the correct thing.
Thank you to Dean, Andrew and rest of the team.

February 6, 2023
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Trevor, thanks for your great review, truly appreciated. If you have any issues we are here to help.

Rated 5 out of 5 stars

daughters HP laptop

Took my daughters laptop to smart computers,great welcome, very knowledgeable and great service,laptop running like new again.

December 29, 2022
Unprompted review
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Reply from Smart Computers Uk Ltd

Thankyou for the great five star review, truly appreciated. A pleasure to help and we hope to see you soon.

Rated 5 out of 5 stars

Smart Computers of Bristol is a "go to" company

Smart Computers Bristol is a well established business providing a number of computer services. Five years ago they built me a desktop pc which has been 100% reliable and probably the best pc I have owned in the last 25 years. Recently they upgraded the C drive and increased the RAM which has made it more efficient and restored its speed which had dropped off with the larger image files I now work with.
Their staff are knowledgable, helpful and courteous. They completed the job speedily and did not exceed their quote which in my opinion was reasonable.
I would not hesitate to recommend them and will use their services again. Gordon Wilcock

November 29, 2022
Unprompted review
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Reply from Smart Computers Uk Ltd

Always a pleasure to see you Gordon, and thankyou for your continued support. Thankyou for the great review, very well received!

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Rated 5 out of 5 stars

Professional, Helpful and a pleasant purchase experience.

I am not IT literate, I just use computers. So when wishing to buy two of my grandchildren a reconditioned laptop each.
I chose to go to Smart computers in Keynsham initially because it was convenient but eventually my choice allowed a very professional company and a very efficient staff member to prove that such an independent business can deliver much better service than the 'big sheds'.
The staff member took time with me and my granddaughter to ensure the correct choice, carried out the download for the Microsoft account for both and the download of the Norton protection.
This was a stressless purchase and I would recommend Smart Computers to anyone needing personal service from very professional staff.

October 24, 2022
Unprompted review
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Reply from Smart Computers Uk Ltd

Thank you so much for your wonderful review and indeed for coming to us, pleased we could help, and even more pleased you had a great experience with us.

Rated 5 out of 5 stars

Delighted

Delighted by the HP laptop I bought this week from Smart Computers where I have shopped previously. As always, a sense of expert advice and quick, friendly service. Privileged to have local access to this shop.

June 4, 2022
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Richard, a privilege to have you as a customer! Thanks for a great review and thanks for using us, we look forward to seeing you in the future.

Rated 5 out of 5 stars

Was worth the long drive

Don’t care that I had to drive 45 minutes to and from, smart computers were brilliant. Staff clearly knew their stuff and we’re able to diagnose my computers problem and even made some recommendations to me which I have done. Would definitely recommend them to anyone who needs help. 👍

February 28, 2022
Unprompted review
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Reply from Smart Computers Uk Ltd

Hi Samuel, great review! Appreciated massively, and we hope to see you soon. Thanks for your custom and making that extra effort to get to us!

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