Smiths Financial Solutions Ltd Reviews 254

Richard Neilson was recommended to me and I'm so glad he was. He really took alot of the stress out of the house buying process. He didn't just secure my mortgage he arranged my solicitor too. His work ethic is amazing. He's super friendly and so helpful. Nothing was ever too much trouble. He will go above and beyond. I asked lots of questions being a first time buyer and inexperienced within the mortgage field. Rich explained the whole process. He is patient, understanding, thorough, efficient, attentive and very experienced within his area of work. I highly recommend him. You will not be disappointed.

As a first-time buyer, I couldn’t have asked for a better experience than what I had with Smiths Financial. Richard Neilson guided me through every step of the mortgage process with patience, clarity, and genuine support. He made what could have been a stressful experience feel smooth and straightforward. I’m so happy to have my mortgage offer issued, and it’s all thanks to the excellent service from Richard and the team. Highly recommend!

Absolutely amazing, well informed throughout. Answered all my questions and made the experience of buying our first house a smooth one.Thank you very much :)

Great service provided by Richard Neilson. Got my mortgage very quickly. Fantastic support and explanation about the process. Would highly recommend 😊

There are no words to express how grateful we are to Luke. He truly made the impossible possible! Throughout the entire process, he guided us with patience, understanding, and unwavering support. When things got complicated, Luke went above and beyond—more than once—to make sure everything stayed on track.

We honestly can’t recommend him and Smiths Financial Solutions enough. We feel like we hit the jackpot finding them!

We've got the mortgage offer in 5 days! Luke was great through the whole process of getting mortgage- walked us through everything, always answered any question we had and updated us on every stage of it. On top of it he's very nice and happy guy, seems like you just talk to a good friend :) Thank you Luke! We would definitely recommend :)

I cannot recommend Richard highly enough! From the very beginning of our mortgage journey, he has been an incredible advisor. His expertise and attention to detail made a complex process feel so much simpler. Richard took the time to explain everything thoroughly, ensuring we understood each step along the way.

Whenever we had questions or needed support, he was always just a call or email away, ready to help. Thanks to his guidance, what could have been a stressful experience turned out to be swift and easy. We are truly grateful for Richard's dedication and support throughout this process. If you're looking for a trustworthy and knowledgeable mortgage advisor, Richard is the one to go to!

I can't even explain how satisfied we were with Smiths Financial. They are one of the best company to work with. Huge thank you to Richard Neilson who understood that first time buyers may not be familiar with certain aspects of the process and always patiently answered all our questions.

Had the pleasure of dealing with Luke, who was always super helpful and on the ball throughout the process. He was happy to explain to us what we needed to know and help where we needed it.

Couldn't recommend Luke and Smiths Financial more, and will happily use them again when it comes time to re-mortgage!

I honestly cannot recommend Richard enough for his help securing our mortgage! After over a decade of renting and faced with potential homelessness, home ownership felt like an impossible dream. Rich has gone above and beyond, with no question going unanswered and even responding out of hours. He is knowledgeable, professional and made us feel at ease with the entire process. We have now been in our home a month and I truthfully believe we couldn’t have done it without him. Thank you Richard!

Luke was an absolute pleasure to work with from start to finish! Our circumstances were not the most straightforward, and we weren’t sure if securing a mortgage was even possible. But Luke worked his magic, and we finally received our offer this week—we're now looking forward to completing soon!

He went above and beyond at every stage, kept us updated throughout, and handled even the most challenging aspects with professionalism and persistence. We truly appreciate his dedication and wouldn't hesitate to use his services again when the time comes for another mortgage!

Richard has been very helpful and reassuring throughout the entire mortgage application process, which has been great as a first-time buyer with little prior knowledge about the process. We secured an offer within 7 days of our application and the whole process was very smooth. I appreciated that we could have a group chat with Richard to reach him throughout the day when questions or updates come up. I've already recommended him to friends and family for future 😊

Would highly recommend Richard from Smith Financial, he took away the stress of finding me a mortgage and went above and beyond with helping me with various issues during the purchase of my first home. Thank you so much for all your help and support could not of done it without you.

Richard Nelson from Smiths Financial has been absolutely fantastic throughout the mortgage process for SO property. His patience and willingness to answer all my queries, no matter how big or small, have made the entire experience smooth and stress-free. He has gone above and beyond to provide guidance at every step, ensuring I felt confident and well-informed. His professionalism, expertise, and dedication to helping clients truly stand out. I highly recommend Richard to anyone looking for a knowledgeable and supportive mortgage advisor!

I had a fantastic experience with Richard! He is very approachable and took the time to explain all my queries in detail, always responding quickly. He managed to secure my mortgage offer in just a week, which was truly impressive—especially after other brokers told me it wouldn't be possible. His expertise, persistence, and professionalism made the entire process smooth and stress-free. Highly recommended!

I can not recommend these enough, especially Richard Nelson who secured me a mortgage in very quick time. The customer service and communication I have received has been excellent. Couldn't be happier.

Richard was amazing, when we thought that we wouldn't be able to get the house due to a valuation issue Richard worked tirelessly to find us another lender... Within 7 days we had obtained the mortgage offer after the application was submitted out of hours by Richard.

Thank you so much

We had Luke as our Mortgage Broker and I could not recommend him enough. After an awful experience with a different broker who gave us false information, Luke was very transparent and his communication was outstanding. No question was too silly, whenever we asked for an update we had an answer with a couple of hours at most. Very happy with the service we received and we will be using him again in the future for sure!

I had the pleasure of working with Luke Platt and Smiths Financial Solutions as my financial broker for securing a mortgage, and I cannot recommend them highly enough. From start to finish, they were professional, knowledgeable, and incredibly supportive.

They guided me through every step of the mortgage process, making what could have been a stressful experience feel smooth and manageable. Whenever challenges arose, Luke handled them with expertise and confidence, always keeping my best interests in mind. His communication was exceptional—he was always available to answer my questions and provided clear explanations for every decision or recommendation.

Thanks to his hard work and dedication, I was able to secure the best possible mortgage terms, and I felt confident throughout the entire process. I would highly recommend Luke Platt to anyone looking for a financial broker who is experienced, reliable, and truly invested in his clients success.

Thank you so much Smiths Financial Solutions! I had an excellent service overall.

Luke Platt has been so amazing. He was helpful and very supportive through all stages of the process and I couldn't recommend him enough! He was available for a chat or any queries I had. He helped me secure a mortgage offer in a week and I would not hesitate to recommend him at all.

Thank you for your hard work Luke!