StakelumReviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick delivery and the overall efficiency of their orders. Many people were delighted with the products, often noting that items were exactly as described and well-packaged. The inclusion of free gifts and treats with purchases was a pleasant surprise for many consumers, adding to their positive experience. However, some customers mentioned issues with delivery timing, particularly when it conflicted with busy schedules, indicating a need for more flexible delivery options or better communication regarding arrival times.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and value of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Service

Reviewers consistently express satisfaction with the service, describing it as lovely, professional, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering from the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 of the Lego Botanical Bouquet of Pink Roses sets during the sale for National Lego day. After the long weekend I received my order and to my surprise I was given a free Lego gift animals s... See more

Company replied

Rated 5 out of 5 stars

Placed an order with Stakelums and I selected wrong delivery option and contacted Stakelums and absolutely no problems to change it for me. Also some items weren't in stock and they made sure I was re... See more

Company replied

Rated 5 out of 5 stars

I purchased the lego over the 20% weekend sale. It cane with a free mini lego set, some sweets, and was perfectly wrapped!! It I ordered it on a Friday night over a bank holiday weekend and it arrived... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish. They double-checked details with me and were immediately after purchase and assured me they would look after my request in the notes section. Dispatc... See more

Company replied


Company details

  1. Office Supplies Store
  2. Children's Toys Store

Written by the company

We are a family run Irish based located in the heart of Thurles Co Tipperary. Stakelums has been in business for over 50 years and through its unique and customer valued service aims to bring a healthy work life balance for everyone. As the lines between work and home blur, we find ourselves time poor and at Stakelum we are committed to bring our high-quality broad range of products and service to our customers, where they are and when they are needed, while office supplies are still at our core, we now here to serve across Work, Learn and Play.

Stakelums helping you create a healthy work-life balance

Written by the company

We're with you every step of the way
www.stakelumstore.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(328)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received the books the next day!

Received the books the next day!
Super service!

September 11, 2024
Stakelum logo

Reply from Stakelum

We're thrilled to hear you received the books so quickly and had a great experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy …

Everything was made very easy when ordering. Delivery came on time . Happy with Purchase

August 28, 2024
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Reply from Stakelum

Thank you for your lovely review! We're delighted to hear that the ordering process was smooth and that your delivery arrived on time. Enjoy your purchase, and we hope to serve you again soon!

Rated 5 out of 5 stars

Phone was answered

Phone was answered. The lovely lady looked up my book and confirmed it was in stock. I ordered it and received it the next day. Super service. Definitely will use them again.

September 4, 2024
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Reply from Stakelum

Thank you for your kind words! We're glad we could help and get your book to you quickly. We look forward to serving you again!

Rated 5 out of 5 stars

Exceptional service

Exceptional service, staff were so helpful and the books arrived the following day.

August 15, 2024
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Reply from Stakelum

Thanks a million for your review! We’re glad your books arrived quickly. We look forward to serving you again soon!

Rated 5 out of 5 stars

Always a great service!

Great service. I received a call from them shortly after ordering some school books to let me know that I had chosen an old edition instead of the latest and they corrected it for me. Very quick delivery to Dublin and all in perfect condition. I really like the personal touch.

August 20, 2024
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Reply from Stakelum

Thank you so much for your wonderful review! We're glad we could help you choose the correct edition of the school books and that you appreciated the personal touch. It's great to hear that your order arrived quickly and in perfect condition. We look forward to serving you again!

Rated 5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly. Ordered through Click and Collect which was great, easy website to use. Was notified when order was ready. Great service

August 20, 2024
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Reply from Stakelum

Thanks a million for your review! We're glad you found our Click and Collect service easy and our staff helpful and friendly. We hope to see you again soon!

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Loved the jellies!

August 8, 2024
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Reply from Stakelum

Thanks so much for your feedback! We're glad you enjoyed the quick service and the jellies. Hope to serve you again soon! 😊

Rated 5 out of 5 stars

Amazing service

Our order of Lego came very quickly, well packaged, reasonably priced with a lovely note and little treat. I got updates all through the order and delivery. It’s fantastic to deal with an independent toy shop that really knows what it’s doing 🤩

July 30, 2024
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Reply from Stakelum

Thank you for your review! We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very nice

Very nice, and functional pencil cases. Great that they are already largely equipped, it's a really good move on your part. I highly recommend shopping on your website, the items are of high quality, in a beautiful setting, and very well equipped. I recommend.

Rafal M.

August 6, 2024
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Reply from Stakelum

Thank you so much for your kind words and recommendation! We're thrilled to hear that you love the pencil cases and our product selection. Looking forward to serving you again soon! 😊✏️

Rated 5 out of 5 stars

Great service

Great service, quick and easy delivery.

July 31, 2024
Stakelum logo

Reply from Stakelum

Thank you so much for taking the time to leave us a review! We really appreciate it.

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery

July 17, 2024
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Reply from Stakelum

Thank you for your review! We're delighted to hear that you enjoyed our great service and prompt delivery. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

We are delighted with the prompt

We are delighted with the prompt, efficient service we received from Stakelumstore.

July 9, 2024
Stakelum logo

Reply from Stakelum

Thank you for your review! We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Prompt delivery.

July 9, 2024
Stakelum logo

Reply from Stakelum

Thank you for your kind feedback! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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