Just bought a coverage for kitchen appliances. I tried to contact customer service about unclear details in agreement. Spent 45 minutes waiting. I was "goodbyed" 3 times. No luck to reach customer ser... See more
Stanley Safe Club
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See what reviewers are saying
I am canceling this auto warranty policy immediately. I never got a promised contract and my credit card was charged 399.00 before I ever got the service agreement. I was told I could cancel this po... See more
Have emailed and called this company and got nothing but aggravation, I can't get to the person I got his extension from, no reply in email and cut off two times when called then told to leave my name... See more
This company is a joke. Have been trying to get a hold of a customer service representative and seems like no is ever there. I get placed on hold until eventually an answering machine picks up. Howeve... See more
Company details
Information provided by various external sources
Members who enroll in our club receive an array of benefits, from an on-line personal inventory registration system to Credit Restoration, appliance protection and exclusive programs designed to protect your most valuable assets - your family.
Contact info
07632, Englewood Cliffs, United States
- 888-STANLEY(888-782-6539)
- customerservice@stanleywarranty.com
- stanleywarranty.com
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I love what i do
Hi how are you i love my daycare and going to school learning about children it is fun doing this job
third world experience
Any time i have service call, i get service after making repeated calls and taking minimum one week to get some response not the service. Even for necessity like HVAC in summer.
This company needs to upgrade their skills and customer service.
For payment collections they can call every day but not when time for service.
Good job done
I am happy, with all the information I received regarding. The insurance
Great coverage, great rates!
When speaking to the Stanley rep, I told her of my need to keep the cost of the home warranty down, but still cover the things I needed to cover in my home. She made the contract work for me, within my budget. It is covering more than I had expected or anticipated. I am thrilled to be a part of the community!
very helpful
They will help you from start to finish and great rates
The overall experience was good.
The policy recommended to fitted my budget. The agent was polite and patient while I was deciding if the plan was what I wanted. She explained the plan thoroughly helping me understand the benefits to purchasing it.
Horrible
This company is a joke. Have been trying to get a hold of a customer service representative and seems like no is ever there. I get placed on hold until eventually an answering machine picks up. However if you attempt to get a hold of a sales rep they answer right away. I asked them about canceling my policy and was told I needed to speak to a cancelation specialist.
Fast, Easy and to the Point
submitted a quote online for a rate and information, received a call from Eric who understood all my needs and also explained everything that I was interested in about the different products and the cost and gave me options, the experience was not overwhelming and it was fast and very efficient, I would recommend anyone to contact them if there looking or if there warranty is about to expire to look into there rates and programs before looking any further.
The jury is still out.
It is too early for me to establish an opinion at this time.
THIS IS A BAD COMPANY NO RESPONSE
Have tried for more than a week to get someone to repair my washing machine. Got a notice it was assigned and if no action call. Called three times a day and never get to talk to anyone. Send three e-mails and got no response. Have filed with Better Business Bureau of New Jersey. STAY AWAY FROM THIS ONE!!!!
Company sucks worst company ever delt with
Does not stand behind warrenty promise and lies,lies, lies
Worst company, it's rip off
Bad service, don't buy it. I have it for 3 years and every time I'm going to use it there is a problem and no service is given
TOTALLY DISSATISFIED CUSTOMER
I PUT IN A CLAIM AND HAVE NOT HEARD FROM ANYONE, I REALLY WAS EXPECTING BETTER SERVICE!!
So far sounds Great!
I would recommend this service as it sounds like everything I need is covered. Much lower than prices with individual plans with whirlpool.
i try to cancel but no return call
I'm not happy with no service I spoke to sell rep on 9/6/2014 I decided to cancel I call again on 9/8/2014 no return call no good business
Don,t be misled
Please cancel my account (SP173259). No one would return my calls. After
Reviewing my policy I realized this was not what I requested. I was misled
.
Horrible company
It has been a month and we have not received any paperwork, tried vallg for three days now and cannot get to a supervisor
Tried to cancel service today and they will not do it even thought they said we could cancel by the 16 September
Sounds like a fraudulent company will put in dispute with my bank
Horrible company
Quick to call for setup but no customer service, could just imagine what would happen if we had a claim
It was so easy and understandable particularly for Seniors.
Get, you'll be glad you did.
Money saved with Stanley Warranty plans!!!
I just signed up with Stantley Home Warrantly plan, so its really to soon to rate them, in the up-coming months I will be better able to rate them !......John Sproles
I joined recently and been trying to get a response on a matter for three week no help yet I am going to dancel soon. if it does not get better
Not very good
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