Worst company ive dealt with in Cyprus is over 30 years..terrible customer care/after sales..thankyou Smasung for sorting the issue..Stefanis I and anybody I speak to will never use you again.
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See what reviewers are saying
Bought a defective product (HP Printer), they would not refund nor replace even after less than a week of having it. They disregarded my calls for assistance and so now that have lost a good custome... See more
I was communicating with customer service agent named Alex , he went beyond search what I needed until he found it, very helpful, informative with proper manners and humane approach all that custo... See more
An absolute trainwreck of an experience. I could very well turn it into a kafka novel. 3 times ive given them a faulty xiaomi vacuum and all 3 times they give it back unfixed. Ive had to go to their s... See more
Company details
Information provided by various external sources
Stephanis Chain of Stores specializes in mobile phones, laptops, televisions, digital cameras, video games,mp3/mp4 players, household appliances, cables, lamps, batteries and consumables
Contact info
Athalassas Avenue 26, Strovolos, Cyprus
- stephanis.com.cy
Beyond terrible.not recommended at all…
Beyond terrible.not recommended at all especially the customer service..
Let down by appalling customer service
This shop has a very good range of electronics and spares. The sales staff are knowledgeable and helpful. However the customer service when something goes wrong is appalling and I could not recommend purchasing from them.
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