It was very nice to buy from such lovely owners, they were very helpful and efficient, my orders arrived promptly and they took the trouble to email me and keep me well informed. I will definitely... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sally and Ellie are devoted to making shopping at Stick and Ribbon a delght. I have always found something different for any occasion. I get so many compliments on what I wear. A visit there ia a must... See more
Super liaison with the retailer, great speedy advice about size and fit and immediate despatch. Wonderful range of clothes which you don’t see other people wearing. I’m always asked when I’m wearing s... See more
Company replied
Following a review I made re lost dress which I had returned as unsuitable. The parcel had been lost in post due to wrong address which at the time I took partial responsibility for . The owner... See more
Company replied
Company details
Written by the company
Independent ladies clothing boutique based in the heart of Nottingham's city centre - find us online too!
Contact info
39-41 Bridlesmith Gate, NG1 2GN, Nottingham, United Kingdom
- 0115 941 4555
- style@stickandribbon.com
- stickandribbon.com
4.8
Excellent
81 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great personal service
Really helpful team, I had an issue with my order and they sorted it straight away!
February 9, 2026
Reply from Stick & Ribbon
thanks Lauren! Glad we got it all sorted.
Advertisement
Fantastic sery great communication
Fantastic service great communication. My item was exactly as described. Definitely buy from them again.
February 4, 2026
Reply from Stick & Ribbon
Thanks Nicola for your kind review. Enjoy your purchase
Successful purchasing
It was very nice to buy from such lovely owners, they were very helpful and efficient, my orders arrived promptly and they took the trouble to email me and keep me well informed.
I will definitely be purchasing again from
them.
January 26, 2026
Reply from Stick & Ribbon
Thanks for your lovely review Carolyn x
Speedy delivery & good communication
Speedy delivery & good communication. Loved the items that I bought
November 25, 2025
Reply from Stick & Ribbon
Thanks Karen, pleased you love your items! xx
Reply from Stick & Ribbon
Thank you Andreas, really appreciate your review. Enjoy your purchases x
Advertisement
Very quick delivery
Very quick delivery, big sale price reduction, smooth process from order to delivery.
November 3, 2025
Reply from Stick & Ribbon
Thanks Ian, really appreciate you taking time to leave us a review. Keep your eyes on our website for upcoming sales!
Reply from Stick & Ribbon
Thanks so much for your review Sophia! It means a lot x
Following a review I made re lost dress…
Following a review I made re lost dress which I had returned as unsuitable.
The parcel had been lost in post due to wrong address which at the time I took partial responsibility for .
The owner of Stick and Ribbons daughter very kindly pursued
the lost parcel and eventually found it .
As a response to that and although the return date had long passed,the owner sent a partial refund .
I have to say with this in mind , I will continue to shop with Stick and Ribbon and would undoubtedly recommend.
May 19, 2025
Unprompted review
Reply from Stick & Ribbon
Thank you Pat for your updated review. We were very pleased to trace the parcel and issue the refund. Just to confirm the partial refund was in fact a full refund of the dress (less postage costs on the initial purchase).
Advertisement
Great customer service
I was concerned about ordering something from overseas. But it got here and I was able to pick it up at my local post office. I was in touch with StickandRibbon. Customer service was very attentive and helpful . The dress that I ordered fit me beautifully. So glad that ordered from this company.
June 29, 2025
Reply from Stick & Ribbon
Thank you so much Monica. So pleased you were able to pick up your order at your local post office. Enjoy your beautiful dress
Loved all of the t shirts
Loved all of the t shirts. Great quality and very reasonable. I do miss seeing you in the shop but it’s good that your clothing is still available online.
May 31, 2025
Reply from Stick & Ribbon
thanks Tina, we miss you too! thanks for the review xx
Reply from Stick & Ribbon
thank you for leaving a review. Enjoy your purchase
Reply from Stick & Ribbon
Thank you Derek for your review.
Advertisement
You can’t go wrong!
Excellent service, so delighted with my purchase! I’ll be back for more!
January 16, 2025
Reply from Stick & Ribbon
Thank you Janet, lovely to hear you are pleased with our service. We always try to go the extra mile and offer the same service online as we do instore. Enjoy your lovely dress x
fabulous customer service
I was contacted to confirm that any customs charges would be ok and the team even tried to determine what the charge would be. They also measured the pants for me to ensure the inseam was correct. Excellent customer service!!!
January 31, 2025
Reply from Stick & Ribbon
Thank you Leigh! We always try to go the extra mile and offer the same service online as we do instore. Enjoy your jeans x
Reply from Stick & Ribbon
Thank you Elayne, enjoy your purchase x
Great service with quick delivery.
December 17, 2024
Reply from Stick & Ribbon
Thank you Sarah for the positive review. Enjoy your purchase Sally and Ellie x
Advertisement
Reply from Stick & Ribbon
Thank you Amanda, really appreciate your comments x
100% for service
easy to purchase, efficient confirmations and delivery, and a nice personalised note within the parcel. All of this goes to make in this a first class experience well done to this independent business
October 21, 2024
Reply from Stick & Ribbon
Thank you Fiona for your kind words and for supporting independent businesses too! Enjoy your purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.