StressFreeParking - Meet and Greet Reviews 

3,453
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I will never choose this car park again for many reasons: There are additional unexpected costs of £26 on-site for entering and collecting your car, even though you have already book and paid for pa... See more

Rated 1 out of 5 stars

Do not use this company.was left waiting over 3 hours for our car to be returned. The car had been used as a drop off car without our permission. All my petrol had been used. Old red bull cans and lo... See more

Rated 1 out of 5 stars

Ignorant not helpful, customer service is so bad. Left my car clean and tidy, wen came back she was looking like after off-road trip, all in mud up til windows, walked around no visual damage on body... See more

Rated 1 out of 5 stars

This is a car park within the car park. "Stress free parking " need a double the work what you usually do when parking. You get the ticket which you need to exchange for another ticket by going to ce... See more

1.3

Bad

TrustScore 1.5 out of 5

3K reviews

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1.3

All reviews

(3,453)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Airport arrival made easy

We stayed at a hotel nearby the night before as it would have been a very early start. As we left hotel we called the meet and greet number. They explained where to meet them. We arrived and shortly after two men arrived. The vehicle was checked over and off they went. We were right outside departures. Couldn't have been more easy. On our return we called them again when we had collected our luggage and they arrived shortly after. So convenient and easy and would definitely do it again

October 29, 2013
Unprompted review
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Rated 5 out of 5 stars

Reliable and good value for money

We have used this company twice now and on each occasion the service has been excellent and just as described n their website. The ability to drive to the door of the airport, drop of the car with one of the drivers and be met almost as soon as you collect your luggage on the return trip is such an easy and cost effective way to deal with airport travel and parking

October 29, 2013
Unprompted review
Rated 5 out of 5 stars

Definately worth doing!

Very efficient service.
The chauffers were waiting for us on departure and arrival!
This took the stress out of the start and end of our holiday.
We will definately use this service again.

October 29, 2013
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Would happily recommenced the service to anyone. Was allowed to drop of car early, no questions asked.

Very friendly driver picked the car up and made sure I knew what to do when I landed again.

Called the agent when I landed and they were there waiting with the car when I arrived at departures.

Fantastic service

October 27, 2013
Unprompted review
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Rated 4 out of 5 stars

Good Service, easy to use.

Finding StressFree on arrival at BHX was a bit stressful. I had to move the car twice to find the right guy. Apart from that excellent service. Coming back to the UK worked fine and was very "StressFree".

October 27, 2013
Unprompted review
Rated 2 out of 5 stars

Nothing like service advertised

Your advertisement shows a car stoping outside the airport ( not several miles away).
I would not have booked if I knew that I had to catch a shuttle bus to and from the airport. Will not be using Stress free parking again

October 27, 2013
Unprompted review
StressFreeParking - Meet and Greet logo

Reply from StressFreeParking - Meet and Greet

Hi John,

Thank you for your review.

Having reviewed your order I can see that you have booked a Park and Ride service a Luton. At StressFreeAirportParking.com we act as a booking agent and provide a variety of services across the UK and Europe. The service you have referred to in your complaint is a Meet and Greet service where you take your vehicle to the terminal and leave your car with a chauffeur who will park your car and take it back for your return, not the service you have booked. Details of all the services are available on our website and you would have been advised of this prior to placing your booking.

Kind regards,

Lachlann Donnelly – Senior Customer Relations Adviser

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Rated 5 out of 5 stars

Excellent valet service.

Arriving earlier than planned did not cause a problem and we were promptly met in the short stay orange car park. Similarly, a 3 hour delay in our return flight did not cause a problem and our car was swiftly delivered to the pick-up point. The staff were friendly and polite. By far the best valet parking service I have experienced at STN.

October 26, 2013
Unprompted review
Rated 4 out of 5 stars

Good, easy and hassle free

Really good service, ready and waiting for us when we arrived for departure on the way back had to wait 15/20 mins for pick up but very polite and friendly would defo use again

October 26, 2013
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Rated 5 out of 5 stars

It does what it says on the can!!

We called, as requested, 10 minutes before we arrived at the airport. Directions were clear, the driver was waiting. A quick check around the car and that was it. On our return we called whilst waiting for our baggage, made our way to the designated spot and 2 minutes later our car turned up. There was less than 5 miles on the clock and the car was in the same condition as we left it. So easy and convenient, I will definitely use the service again.

October 24, 2013
Unprompted review
Rated 5 out of 5 stars

A quick and freindly service

I would use this company again, they checked our car in then we were on the airport bus within 10 minutes. Coming back we waited at the airport for 10 minutes for the minii bus to arrive, the car was ready to go as soon as we arrived at the site and we were on our way home within 10 minutes (and that included a loo stop) good service, friendly staff many thanks

October 24, 2013
Unprompted review
Rated 5 out of 5 stars

Great proffesional service.

From booking on the internet easy, instructions to the airport was easy. staff waiting ontime and friendly. on landing againI followed instructions given. and my car was soon returned. never used your service before but will again. far far cheeper than taxies. thank you for a wonderfull service.

October 24, 2013
Unprompted review

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