Booked Keddy (Europ) car at EDI airport using StressFreeCarRental. Really happy with their service. Cancellation is allowed till 2 days before journey. Tip: You do need to remember alert for last d... See more
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Review summary
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The booking with Stress Free car rentals was easy quick with no problems. But the car rental company Drivalia which we have used for years and 6 times this year have a few new staff members and the s... See more
quick, easy, stress free. The courier driver one of the most helpful employees I've come across, couldn't do enough for me especially when I realized I'd misplaced my glasses. First class service.
Pick up and subsequent drop off was a breeze. Very friendly staff. The dedicated area for dropping off rental cars was so excellent, and so easy, and more airports should really do the same. Extremely... See more
Company details
About StressFreeCarRental.com
Written by the company
Stress Free
stressfreecarrental.com Find cheap car hire - with no hidden fees.
Transparent
Offering a radical level of transparency, with clear transparent pricing ,and no hidden fees.
With Stress Free Car Rental, you'll always know in advance what you need to pay. There are no hidden costs to creep up on you at any time. We're totally clear up-front about each car hire company's insurance excesses and/or security deposits - so you can rent a car with confidence, every time.
Trusted
Working with the most trusted names in car hire, stressfreecarrental.com also offers multiple currency options, and ensures it’s never been easier to compare the prices of luxury hire cars, 5-7 seater people carriers, economy cars, minibuses and coaches. No credit card, no problem! And no hidden extras - guaranteed. Just look at our recent reviews here and on reviews.co.uk
Contact info
125 Deansgate, M3 2BY, Manchester, United Kingdom
- help@stressfreecarrental.com
- stressfreecarrental.com
4.6
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward way of getting around…
Straightforward way of getting around the "payment by debit card for rental car" issue.
August 28, 2026
Easy to do and price good
August 28, 2026
Easy to book
August 28, 2026
Instead of the vehicle we wanted
Instead of the vehicle we wanted, we were given a Chinese-made one; it was unstable in the wind, and we were not at all satisfied—it was very disappointing to be given this vehicle instead of the Mazda.
August 28, 2026
Reply from StressFreeCarRental.com
Dear Ali,
Thank you for your feedback, and sorry to hear the vehicle you were given wasn't what you expected.
Your booking was for a "Mazda CX5 Automatic or similar" — this wording means Carwiz guarantee a vehicle in the same category (size, transmission, and specification), but not the exact make or model shown. Substituting a different manufacturer within the same category is standard practice across the car rental industry and is confirmed on your booking voucher.
If you feel the vehicle you received was actually a smaller or lower category than booked, rather than just a different make within the same category, please send us your rental agreement at help@stressfreecarrental.com and we'll be happy to check this against your booking.
We hope the rest of your trip went smoothly, and we'd appreciate it if your rating could reflect your experience of booking through StressFreeCarRental.com.
StressFreeCarRental.com
Easy to use but could not find the home…
Easy to use but could not find the home page to change country of residence
August 28, 2026
quick and easy process for returning…
quick and easy process for returning the car. The only downside was that, even though we had full insurance, another man repeatedly asked us whether the car had been clean when we picked it up. The customer service representative who had given us the car handled the situation very well and came to sort it out.
August 27, 2026
Kevin from Alamo was lovely and made…
Kevin from Alamo was lovely and made the experience stress free
August 27, 2026
Good price with minimum deposit…
Good price with minimum deposit required. Competitive additional cover options.
August 23, 2026
The booking site is easy to navigate…
The booking site is easy to navigate and the cost of the rental vehicle is very competitive
August 27, 2026
Hassle free reanyal
Easy, stress free pick up and drop off.
The car was great.
The customer service was great.
August 17, 2026
Very easy and as they say stress free
Very easy and as they say stress free! Would definitely use again
August 24, 2026
Customer service completely lacking - stay away.
Customer service completely lacking. I was unable to travel with my partner and baby and needed to move the booking two days later. I contacted the rental company who said I need to speak with ‘stress free’ and that they could not modify the booking themselves. Fine, except it was impossible to speak to ‘stress free’ and there were delays of a day in their replying to the online chat because it was ‘a busy period’. No facility to call. I don’t care if it was a ‘busy period’. If you can’t provide the service then you need to shut down. I was completely stuck. Have now been told I’ve been marked as a ‘no show’ with the rental company and thus will not get a refund. I’m getting myself ready for a tiresome back and forth with some poor customer representative whose time would be better spent providing quicker responses to customers in urgent need of help.
EDIT: Quite amused that stress free are able to reply quicker to a negative review than to a request for urgent help about a booking. Quite unsurprisingly they are not going to be able to find my details with just a first name. I have an open customer service discussion in which I am being met with ‘not our fault - sorry’ so please do not read their reply as anything other than an attempt to discredit me or imply I am not telling the truth.
August 24, 2026
Unprompted review
Reply from StressFreeCarRental.com
Dear James,
Thank you for taking the time to leave this review.
We've checked our system using the details available to us and are unable to locate any booking or customer record that matches this account, so we're not able to verify or comment on the specifics being described.
We take service standards seriously and always aim to respond to customers as quickly as possible, particularly on time-sensitive matters like a booking amendment. If you would like us to look into this properly, including the no-show status you've mentioned, please contact us directly with your booking reference so we can identify the case and investigate.
StressFreeCarRental.com
No attempts were made to upsell any…
No attempts were made to upsell any additional products. The staff were friendly, welcoming, and efficient, and both the pick-up and return process were quick and convenient.
August 27, 2026
Unprompted review
It was realky good experince woth good…
It was realky good experince woth good customer service snd well explained process of renting any damages, Tolls , drop off and emergrncy /damage contact detail
August 26, 2026
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