Very easy to use, but having difficulty to switch back off the mock location. Should have an option to turn it on or off. Sometimes it's difficult to switch to other locations. Should have... See more
Company replied
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Review summary
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Adelaide Porter was exceptional in solving my problem. Who knew she could coach an 80 year old how to log out of a regular email sign in and change it to an apple login. She was very patient and preci... See more
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I'm sure that it helps protect me some, but so often I have to turn it off to access legitimate sites. Then quite a few sites cover the page, like my local news channels, saying I am blocking ads, so... See more
Company replied
Surfshark vpn seems to work fine in keeping financial accounts safe. Hope stays that way. Been using for at least 6 years maybe by now. For now I see no reason to switching to another vpn.
Company replied
Company details
About Surfshark
Written by the company
Online security made easy
Surfshark is a cybersecurity company that develops online privacy and security solutions for everyone. Surfshark offers an all-round online security suite, the ultimate value solution for online safety.
The suite includes various tools, such as a VPN with an integrated ad blocker, user-friendly Antivirus, personal data masking tool Alternative ID, data leak detection system Alert, and private search tool Search.
Surfshark’s no-logs policy is regularly audited by Deloitte.
In 2024, Surfshark was recognized as Tech Advisor Editors’ Choice for speed, performance, unlimited devices, global server selection, and user-friendliness. That same year, TechRadar recommended Surfshark as a high-speed, high-value security solution. In addition to that, Surfshark is one of the Financial Times Top 1000 Fastest Growing European Companies in 2024 and 2025.
Contact info
Netherlands
- support@surfshark.com
- surfshark.com
4.3
Excellent
31K reviews
Asks customers to review
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easy
Quick Easy and reliable
August 4, 2026
Unprompted review
Subscription Renewal
I contacted Surfshark about my renewal price which was 3x higher than my last renewal.
It’s not easy to find the pricing info on their website,
The agent kindly offered me a much better price for a two year renewal.
August 4, 2026
5 Stars
I’ve used Surfshark for over 2 years and it has been nothing short of reliable and easy to use. Would highly recommend if you’re looking for a VPN service, 10/10!
August 3, 2026
Unprompted review
Easy to setup and use
Easy to setup and use. Regular updates. Makes me feel safe. Keep going!
July 31, 2026
Unprompted review
fast service, fast and friendly customer service as well
My auto renewal renewed for the standard rate for 1 year after my 2 year+3 month promo ended. Asked for some sort of pro rated service given that I still enjoy the service and did not wish to cancel. In the end was given an ample amount of service time for the price.
very easy to contact customer service and the agent was very polite. happy to be a customer for another 3 years. Rarely any downtime with the service and it can handle my 2gbit download connection with ease.
July 29, 2026
These guys have the best vpn
These guys have the best vpn. Easy to use, safe and affordable.
July 29, 2026
Unprompted review
Very good and easy to use
July 27, 2026
Unprompted review
Easy to use and fast value for Money
Easy to use and fast. Love the growing list of features added at no extra cost.
July 25, 2026
Unprompted review
Lovely customer service
Chat was easy to user and the person helping me was extremely helpful and made clear instructions was also very polite thank me for waiting and being patient while they were looking for the information they needed
July 25, 2026
Unprompted review
Surfshark is a superb VPN provider
Surfshark is extremely easy to set up and hides my IP address most effectively. I am very happy with the service and would definitely recommend to anyone looking for a great VPN experience.
July 23, 2026
Unprompted review
Useful and easy to use
It’s super useful and easy to use. I would happily recommend it. One of the best VPNs out there, and absolutely reasonable for the price.
July 23, 2026
Unprompted review
The software is very powerful and easy…
The software is very powerful and easy to use. I recommend it to everyone who needs a VPN.
July 21, 2026
It's More Than Easy to use and 24/7…
It's More Than Easy to use and 24/7 Support Team Thanks To Providing The Service
July 31, 2025
Ad block and privacy are excellent very…
Ad block and privacy are excellent very easy to use and understand.
July 16, 2026
Unprompted review
Thaddeus Harrington Was amazing and…
Thaddeus Harrington Was amazing and seamless, put my mind at ease and sorted the situation how it should be. Thank you, quick easy and clear!!
July 16, 2026
Kevin Scott was a great help to me…
Kevin Scott was a great help to me today. It was easy and efficient!!
July 14, 2026
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