Sustain Insurance Brokers Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sustain Insurance - very helpful! It feels like they are doing their best for us as a business. They listen! Our requests to source and provide cover in a flexible way may be challenging but is always... See more

Rated 5 out of 5 stars

Nicola provided a thorough review of our business, and was able to provide improvements in our directors and cyber covers, without any noticeable change in our premium. This was against a background o... See more

Rated 5 out of 5 stars

Our business has used Sustain for all of our insurance policies this year. Exceptional service, advice and very fast response times. A special mention to Nicola who is always available to answer any... See more

Rated 5 out of 5 stars

Sustain Brokers (notably Nicola Wyatt) have continued to provide an excellent, personable and friendly service. But most importantly they have found the correct insurance products for my business eac... See more

Company details

  1. Insurance Broker

Written by the company

We are a highly ethical commercial insurance brokerage supporting any and all organisations who are aiming to solve environmental, social and governance challenges facing the world today. We provide a fully advised booking service for all organisations working with the primary purpose of combating the ESG challenges facing the world


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Sustain are always so helpful and…

Sustain are always so helpful and supportive to a small charity navigating the confusing world of insurance. They always take the time to understand our needs and help us to feel confident we're choosing the right policies for the cover we need.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable people!

We've used Sustain for a while and they have always been very helpful and made sure we have the cover we need. It's very reassuring to actually talk to knowledgeable people who really understand both our business and the insurance market. They are happy to chat about our requirements and work out the best solutions. I highly recommend them.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Insurers!

Sustain Insurance have been amazing. They have significantly reduced our insurance costs, plus ensured we have the correct level of insurance in place.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, in depth knowledge of insurances offered. Nicola always goes above and beyond, is able to respond to any queries in an efficient manner. Nicola puts my needs as a client first. I will absolutely use Sustain Insurance Brokers again.

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

A broker you can trust

Great communication, transparent pricing, and always putting our business needs at the forefront of interactions. How businesses should be run. Highly recommend.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Insurance Advice

Jonathan was very responsive and the focus was very much on getting the right insurance for the Company rather than just selling insurance.

April 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Informed, honest, helpful

Nicola at Sustain Insurance Brokers provided a great service, she was really efficient, she took the time to understand our requirements and she advised on some areas where we could benefit from extra cover (with no pressure). It is also a huge plus to work with a more ethical brokerage that is committed to making a positive impact on our planet and society.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND. FIRST CLASS SERVICE.

Just reading through these reviews confirms what I already knew - that this company are brilliant.
Nothing was ever too much of a problem.
Our contact Nicola was so helpful and informative that the entire experience was just first class all the way through.
We got the insurance product we needed at an extremely competitive price - despite the requirements being rather complicated.
Every obstacle was met with total professionalism and full attention until the issue was resolved.
If I could put 6 stars I would - and extra one just for Nicola!🌟
Highly recommend.
Thank you Sustain

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Sustain got me out of a pickle!!

My previous insurance broker let me down and told me last minute they were struggling to get a competitive quote. I had 3 days to get cover sorted on a commercial building and contacted several recommended brokers, one being Sustain.
Jonathan was streets ahead of the others, in terms of speed, industry knowledge and his personal touch. The other brokers made me feel like i was dealing with a salesman. With Jonathan it was if i was talking to a friend and getting free advise.
Jonathan did more in 3 days than my usual broker did in 6 weeks and got me a competitive quote too!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

This is our 2nd year with Sustain Insurance Brokers and Nicola's Customer Service is Excellent, nothing is trouble for her. She dealt with our requests and provided us with a very competitive quote. I am so Happy to be working with Nicola and would recommend them without hesitation.

February 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Nicola was super helpful !

Nicola was super helpful at sourcing insurance for a property project - commercial to residential conversion (7 flats). Would definitely recommend and will definitely use in future.

January 8, 2024
Unprompted review

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