Sustain Insurance Brokers Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sustain Insurance - very helpful! It feels like they are doing their best for us as a business. They listen! Our requests to source and provide cover in a flexible way may be challenging but is always... See more

Rated 5 out of 5 stars

Nicola provided a thorough review of our business, and was able to provide improvements in our directors and cyber covers, without any noticeable change in our premium. This was against a background o... See more

Rated 5 out of 5 stars

Our business has used Sustain for all of our insurance policies this year. Exceptional service, advice and very fast response times. A special mention to Nicola who is always available to answer any... See more

Rated 5 out of 5 stars

Sustain Brokers (notably Nicola Wyatt) have continued to provide an excellent, personable and friendly service. But most importantly they have found the correct insurance products for my business eac... See more

Company details

  1. Insurance Broker

Written by the company

We are a highly ethical commercial insurance brokerage supporting any and all organisations who are aiming to solve environmental, social and governance challenges facing the world today. We provide a fully advised booking service for all organisations working with the primary purpose of combating the ESG challenges facing the world


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Our commercial property development…

Our commercial property development insurance was complicated but Nicola and Jonathan at Sustain worked very hard and provided us with exactly what was required. I look forward to working with them in the future
Gerry Peters

December 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Cannot fault the service we have…

Cannot fault the service we have received in any way!
I have been dealing with Nicola for almost a year now and her customer service goes above and beyond. Nothing is too much trouble, seamless and efficient.
I would 100% recommend sustainib to everyone.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Real people who genuinely care

It was really helpful to speak to a real person in brokering our new insurance policy, and to make sure that what we were buying met our policies and values as a business.

October 11, 2023
Unprompted review
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Rated 5 out of 5 stars

In Depth Knowledge and Excellent Service

Sustain took time to understand my specific needs and helped me obtain a suitable policy at a competitve price which gave me reassurance and confidence that I had the appropriate level of cover. Response times were excellent and the excellent service continued even after I had taken out the policy. I was happy that Sustain had done everything possible to get me the best product at the best price and showed strong knowledge of the market and the product best suited to me.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Nicola has been looking after our account impeccably - any issues we have had, from new staff joining our business to chasing claims with our insurer, she has been swift to act and keep us updated. We highly recommend Sustain

September 29, 2023
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Rated 5 out of 5 stars

So pleased to have come by Sustain Ins…

So pleased to have come by Sustain Ins Brokers. Swift and top customer service received from Nicola, very competitive premiums, B-Corp (almost!) and supports sustainability. Win! Win! I highly recommend them.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

A great experience

This was our first time working with Sustain and we had a great experience. Nicola took the time to understand the ins and outs of our business to provide us with an accurate quote for our business insurance. We would definitely recommend them.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly service that goes above and beyond!

Stuart was so helpful and patient and took the time to really understand what I needed.
It was such a pleasant experience to deal with Stuart and know that I was being listened to.

The fact that Sustain are also trying to do good things through insurance, is very reassuring.

It's also very reassuring to know that our insurance broker is a fellow BCorp!

September 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Sustain Insurance Brokers... Brilliant

Sustain Insurance Brokers have been brilliant. They have a professional service that took full control of our new insurance needs. As a B Corp company, we found their insurance grading system a brilliant benefit. Highly recommended.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Sustain found us exactly the package we needed

Sustain were able to find a great package that covered our specific and somewhat unique needs, and that came down to the diligence work they undertook to understand what we do and translate that into information that the providers could understand. Really great team!

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great advice, available, B Corp

This year we went to the market to find new insurance brokers. Sustain Insurance Brokers were ahead of the competition. Not only did they offer great advice, be available to speak to, they were able to procure a cost effective product and on top of that were a pleasure to speak to.

May 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Making insurance easy!

Working with Nicola and the team at Sustain has been a great experience. She took the time to not only understand our business, but explain the different options available to us as well as providing clear explanations to some of the jargon. Thank you

April 17, 2023
Unprompted review

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