Tappi 

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Rated 5 out of 5 stars

Went into tappi Erdington store to look at some carpet for a bedroom just couldn't decide witch carpet to get with such a large selection. Then a lovely young man callum came over to me and really he... See more

Rated 5 out of 5 stars

Harry and Sanjay from croydon branch very very good and an absolute professional. I am so happy with the service.

Rated 5 out of 5 stars

Had flooring laid in our new home. Following a very pleasant visit from Tom (Tapi Chichester) we were very pleased with Jacob our fitter. He was professional, polite and displayed great skill in "scr... See more

Rated 5 out of 5 stars

Very happy with our purchase. Salesman called to measure up we chose our carpet and didn't wait too long for installation date. Carpet fitter was very professional and a very clean worker. Would defin... See more

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(132)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

Never again

I should of had my carpet fitted today, when I had no show I call the shop to find out they had nothing booked, absolutely fuming as I changed my working day to be a home and now they want to come tomorrow, we had plans as it my birthday tomorrow so had to cancel everything just because of the incompetence of this shop. I will never go to them again EVER. Their customer service and beside manner is just damm right rude and could not careless, do not bother with this shower of shite I really wish I hadn’t, we been waiting for this to be fitted since we brought this in July. The worse service ever

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Tapi Croydon was great

Croydon Tapi Carpets offered a great service, price, measurement and fitting service.

Sanjay and Harry did a great carpet installation and they alerted me to any issues as they went.

Great service

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service , so easy to communicate with , let me know what time they’d arrive and arrived exactly time estimated . Carpet is lovely and although apparently there is a join it’s not visible .

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

We bought LVT from Tappi

We bought LVT from Tappi, advertised with 20 year warranty but it failed in less than 2 years. We used their fitting service and they stated the surface failed due to incorrect fitting, unfortunately their fitting service only has a 1 year warranty! Avoid LVT from Tappi.

September 25, 2025
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Rated 5 out of 5 stars

Top-Notch Carpet Fitting and Service

We recently had new carpets laid in our home, and we are extremely pleased with the entire process. Nirav from Tapi in Croydon was instrumental in helping us secure the best price. The fitting was expertly carried out by Karan, who was not only highly professional and polite but also demonstrated excellent skill throughout the job. We would have no hesitation in recommending his services.

September 20, 2025
Unprompted review
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