Tappi 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into tappi Erdington store to look at some carpet for a bedroom just couldn't decide witch carpet to get with such a large selection. Then a lovely young man callum came over to me and really he... See more

Rated 5 out of 5 stars

Harry and Sanjay from croydon branch very very good and an absolute professional. I am so happy with the service.

Rated 5 out of 5 stars

Had flooring laid in our new home. Following a very pleasant visit from Tom (Tapi Chichester) we were very pleased with Jacob our fitter. He was professional, polite and displayed great skill in "scr... See more

Rated 5 out of 5 stars

Very happy with our purchase. Salesman called to measure up we chose our carpet and didn't wait too long for installation date. Carpet fitter was very professional and a very clean worker. Would defin... See more

Company details


Contact info

All reviews

(132)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

bad experience

The staff weren’t welcoming or friendly. They were rude and seemed very bored. Made me feel like my business was wasting their time. We went to carpetright instead, where the staff were friendly and very helpful. (Basingstoke)

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

Chester store

Chester store

Needed a full house carpeting. Did us a great deal. Great communication for fitting.
Fitted it early which was fantastic.
Fast fitting and a lovely follow up call.
Highly recommend

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Cannot rate them highly enoughnee Chatham store. Fab service, great choice and price

Cannot rate them highly enough! Excellent customer service. Fab new store, fitted out nicely. Lots of choice and great quality carpet.
Got a great deal on carpets for our bedroom, stairs and landing and an even better deal due to the Boxing Day sale.
The man that served us was helpful, didn’t rush or push us, but answered all of our many questions and helped us find the right deal for us.
Very pleased. Highly recommend

December 28, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Tappi Carpets - Cardiff Gate

I recently purchased a carpet from Tappi Carpets in Cardiff Gate Retail Park. Sue (sales advisor) gave us excellent advice and and helped us to decide which carpets and underlay to choose. The quote was competitive too. The fitters (Rhys and Brad) were very friendly and professional and i would not hesitate to use Tappi Carpets again.

September 10, 2018
Unprompted review
Rated 5 out of 5 stars

I recently purchased carpet from Tappi…

I recently purchased carpet from Tappi - Excellent service from the guys in the Ruislip store and very helpful in terms of which carpet to pick. Measuring was extremely quick with a same day turnaround and the carpet was competitively priced. Delivery was swift and the fitters were very professional. I would recommend them and will be using them again.

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

We visited the Kirkcaldy store today…

We visited the Kirkcaldy store today after visiting numerous other places before as we didn’t know Tapi was in Kirkcaldy. And we are so glad we did! We were met buy Elaine who did everything she could to get us a brilliant deal. Also offering a measuring service free of charge to confirm our sizes. William the estimator visited and was delightful. Made sure we were happy and explained joins etc.
We will recommend tapi to everyone and will always shop there from now on. Thank you Elaine and William for making my carpet shopping experience so easy.

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

We have recently purchased a carpet in…

We have recently purchased a carpet in Llanelli and the friendy staff were excellent and on hand to our every need
From the sales team right down to the fitting
Excellent customer care skills
We will be definitely recommending you to all our friends and family
Thanks again
Mr and Mrs Edwards

March 1, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service and prices

Harlow branch:-great service,great selection of carpets and great prices.
Fitters also did a great job,they were Quick,arrived when they said they were going to and even hovered up afterwards.
They also trimmed the bottom of the bedroom door as the carpet was to thick and the door wouldn't close,only cost £20.
All in all fantastic service all round.

November 25, 2017
Unprompted review
Rated 5 out of 5 stars

Tappi Dartford store

Tappi Dartford store - Excellent service, quick and competitively priced. Good quality carpet, fitters very professional, tidy, quick and on time.

Highly recommended.

November 1, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent carpet and excellent service and fitting!

I purchased a lot of carpet for 2 landings and 2 stairs. The carpet was well priced for its quality, softness and look. Everyone I dealt with was very nice and gave good advice. I would also add that when the carpet was fitted the chaps did a brilliant job. It took them longer than previous fitters but when you see the finished job you can see why. Quality takes time I guess. We are all very happy with the whole experience and will be coming back. Thanks.

April 11, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look