Temple & Webster Reviews 

13,115
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,294 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, often finding them to be exactly as described or even better, with many appreciating the stylish and practical designs. The ordering process is frequently described as easy and straightforward, with a wide range of choices available at affordable prices. Reviewers are also very satisfied with the prompt and well-communicated delivery service, often receiving their items quickly and with regular updates. However, some customers reported issues with delivery, including items arriving on different days when they weren't home, or needing to pick up large boxes themselves. A few other people also felt that delivery times were sometimes longer than expected or that tracking information was insufficient, and in some cases, products were faulty or not delivered at all.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality, ease of assembly, and stylish... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers consistently note positive experiences with quality, often describing products as strong, sturdy,... See more

Order

Customers had positive experiences with order, often finding the ordering process easy and straightforward,... See more

Price

Reviewers mention positive feedback about price, with many finding them competitive, affordable, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices & good quality furniture. Delivery should be free & more precise delivery times. We ordered 8 pieces of furniture, one set of which was delivered on a different day & we weren't home. Wa... See more

Company replied

Rated 5 out of 5 stars

Super happy with this Temple & Webster wardrobe! It was pretty easy to put together (which is rare for flat packs), and once it was up it actually looked much more premium than I expected. The Hampt... See more

Company replied

Rated 5 out of 5 stars

Temple & Webster is my new favourite place to shop online. The quality & value, of what I've purchased so far, their prompt delivery & quick response to any issues I've had has been so good, I'll ne... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Mattress Store
  6. Rug Store

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

Love saving?

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(13,115)

1,209 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, fast shipping and amazing quality

May 27, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Megan, Yay, so happy that you are loving your new item and our service!

Rated 5 out of 5 stars

Very happy with the purchase and would…

Very happy with the purchase and would definitely recommend it to anyone looking for a functional yet stylish buffet cabinet.

May 27, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Catherine, Yay, so happy you love your new buffet and all that extra space!

Rated 1 out of 5 stars

No bed

So we get the bed. Randomly get the bed frame 2 weeks after we receive the mattress. And guess what? We’re missing important parts we can’t measure and buy so we had to contact the company to let them know. They emailed us back pretty fast to just say there sending the parts! Good right? Well it’s now been 3 weeks of us couch surfing waiting for this part to come which was supposed to come a whole week ago! No contact no nothing! Haven’t heard a thing and we’re just waiting for this tiny part. Go with a different company don’t bother ordering from them. If I could give 0 stars I would. Thanks for making us have no bed for a whole month.
Edit: not only did I get a fast reply on this but when I did contact them I haven’t heard a thing. The phone number they supplied, guess what! It’s disconnected. How do I give minus stars? What a total joke. These guys want there customers sleeping on the floor apparently.

May 27, 2026
Unprompted review
Temple & Webster logo

Reply from Temple & Webster

Hey Sarah, we’re here to help. Please email care.socialmedia@templeandwebster.com.au with SMQ Sarah in the subject line so we can find your order quickly.

Rated 5 out of 5 stars

Purchasing online with Temple & Webster…

Purchasing online with Temple & Webster was easy! Once I’d chosen my beautiful bedding, Inreceived a confirmation, and shortly after, a tracking advice. My order was received just a week later, which is great for where I live! I highly recommend buying with T&W

May 26, 2026
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Reply from Temple & Webster

Hey Jill, love that it was such a breeze—enjoy your beautiful new bedding!

Rated 5 out of 5 stars

Great products

Great products, easy order process. Timely delivery.

May 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Liza, that is exactly what we love to hear—enjoy your awesome new products!

Rated 5 out of 5 stars

Great shopping experience & loved my…

Great shopping experience & loved my new coffee table & console table.

May 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Samantha, that is music to our ears—enjoy styling your gorgeous new coffee and console table!

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, product arrived in good condition and on time.

May 25, 2026
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Reply from Temple & Webster

Hey there, that is exactly what we love to hear—enjoy your wonderful new find!

Rated 5 out of 5 stars

Goods arrived just as described

Goods arrived just as described, quick delivery, especially when I live in rural Victoria. The chair is good quality, and it was easy to assemble, very happy with the whole experience

May 25, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Val, Yay, so happy you're loving the chair, and thank you for the shout-out!

Rated 4 out of 5 stars

4 star

great product but only missing hole for cable management.

May 23, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Todd, Glad you love your new floating TV unit, even though this model doesn't include pre-drilled cable holes!

Rated 5 out of 5 stars

I bought a lovely plush rug

I bought a lovely plush rug. It was at a great price. Delivery was efficient and quick. I can’t fault my experience with Temple & Webster and the quality of my rug.

May 24, 2026
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Reply from Temple & Webster

Hey Nicole, Yay, so delighted you love your gorgeous plush rug—enjoy cozying up your space!

Rated 5 out of 5 stars

So easy to deal with and the products…

So easy to deal with and the products were second to none! The products quality gave our ensuite the wow factor we were looking for!

May 22, 2025
Temple & Webster logo

Reply from Temple & Webster

Hey Kylie, love hearing about that ensuite wow factor! Thank you so much for choosing us!

Rated 5 out of 5 stars

Temple and Webster are such a…

Temple and Webster are such a trustworthy company! We have purchased so many items for our home from them, ranging from beauty vanities, to an entire guest bedroom! Great quality and the price is amazing!

May 21, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sarah, thanks for the trust and the love! So happy to be a part of your home!

Rated 5 out of 5 stars

Recently purchased two Sabrina…

Recently purchased two Sabrina recliners. Very good experience and easy-as to complete. Delivery was very quick and actually arrived earlier than expected. We find the chairs are very comfortable and fit our decor very well. Being new it's not unexpected that it might take a little getting used to getting out of the chair. (Or is that just me being used to a lift chair?) If there was anything negative I would say the side pocket is a little low - nothing that can't be overcome. The chairs came each in two parts and were easy enough to slip together - the second one was easier still. The whole experience dealing with Temple & Webster was easy and simple. Looking forward to happy hours relaxing.

May 21, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Merilyn, so excited for your many happy hours of relaxing in your new recliners! Enjoy the comfort!

Rated 5 out of 5 stars

Rugs

Good colour

May 21, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Deborah, so happy you're loving the colour of your new rug!

Rated 5 out of 5 stars

Living in North Qld can be challenging…

Living in North Qld can be challenging to receive ordered goods but Temple and Webster are quite quick with deliveries and have so far always been before the expected date of delivery I made a little mistake with putting together my tv unit and the customer service team were so helpful and suppled replacement parts quickly. Very happy all round

May 19, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sharon, thanks for the shout-out! Always here to help and so glad you're happy!

Rated 5 out of 5 stars

I had purchased the Havana natural…

I had purchased the Havana natural lamp, i needed this urgently to finish off a surprise bedroom make over for my daughter, i contacted Temple and Webster and they heard me, its was delivered in 3 days. Im so happy with this lamp and has elevated the coastal room i created.

May 20, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Kirsty, what a beautiful surprise for your daughter—we're thrilled the Havana lamp completed her coastal room and are sure she will love it!

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