Ordered sandals from England. Would be happy to order direct again. Delivery obviously takes a few days longer but easy and smooth process.
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See what reviewers are saying
I like the design and the manufacturing quality, the order was processed quickly, the size fits well as always with art shoes.
Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more
Company replied
I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more
Company replied
Company details
Written by the company
The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.
Contact info
POLIGONO MORETA S/N , 26570, Quel, Spain
- 941 403 371
- eshop@lifeconcept.com
- the-art-company.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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I buy them online.
Art shoes are my most favorite shoes on the planet. I buy about 5 pairs each year. I own a retail boutique in Canada and am always on my feet. These shoes have saved my feet and they are artistically styled. Love them and they always ship fast.
September 5, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Great service and I love the boots!
September 5, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
The workmanship of the shoes is…
The workmanship of the shoes is excellent, they are extra comfortable, and the delivery was super fast and a smooth experience! Thankyou!
September 2, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
These shoes are so immediately…
These shoes are so immediately comfortable — no breaking in period — and stylish. I can’t seem to buy enough of their various loafers!
The shipping was so fast and delivery was accurate.
Will 100% buy more. A pleasure to shop with them.
September 7, 2025
Reply from The Art Company
Thank you for your excellent rating and trust in the brand!
We are happy to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Poor customer service
Poor customer service. Complaint: Shoes are too big. After repeated information and explanations, there was no free return receipt. I will not buy from Art Company again. I would not recommend it. Definitely not.
They offered me a solution that would be disadvantageous to me. They take no responsibility for complaints. The customer ends up paying twice. A no-go for me. That's not customer service.
August 30, 2025
Reply from The Art Company
Hello Gabi, we are very sorry about your experience.
Please note that eshop@lifeconcept has taken the necessary steps to resolve this issue.
We apologize for the inconvenience and appreciate your patience.
Brilliant customer experience as always…
Brilliant customer experience as always with The Art Company and order is always dealt with quickly!
Gorgeous, comfortable shoes always!
September 4, 2025
Reply from The Art Company
Thank you for your comment!
We're glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Beware of hidden shipping costs
I have worn Art shoes and boots for many years. I ordered directly from yourselves this time and I was shocked that I had to pay an additional £43 before I could get the order, because of shipping tax. This wasn’t something I was made aware of when ordering.
August 28, 2025
Reply from The Art Company
Hello Nicola, we sincerely apologize for your experience.
Please note that eshop@lifeconcept has taken the necessary steps to resolve this issue.
We apologize for the inconvenience and thank you for your patience.
Reply from The Art Company
Thank you for your review!
We're glad to know you liked the design and quality of the product.
Our team works every day to offer the best service and product.
We hope to see you soon.
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
Just as they are
Delivery was on time. Shoes are exactly as they appear in the website. I just can't wait to wear them!!!
August 21, 2025
Reply from The Art Company
Thank you so much for your review, Federica!
We're glad we met your expectations.
We hope to see you soon!
Love this company fast amazing service…
Love this company fast amazing service and love my boots!!!!
August 21, 2025
Reply from The Art Company
Thank you for your review Judy!
We're glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you for your review!
We're glad to know that the quality, service, and speed of delivery met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you for your review Kate!
We're glad to hear you were satisfied with the quality of the shoes and the speed of delivery.
We work every day to offer you the best product and service.
We hope to see you again!
UPS? Why?
UPS. Absolute nightmare I don't have my delivery, I can't contact them, they say the address is wrong. Read "We can't be bothered"
What do I do? You get your shoes back having cost you the delivery charges. I don't get my shoes.
Why do you use these useless connards?
August 21, 2025
Reply from The Art Company
We deeply regret your experience.
We inform you that eshop@lifeconcept has taken the necessary steps to resolve this issue.
We apologize for the inconvenience and appreciate your patience.
Original and comfort design
Original and comfort design, especially the leather ones!
August 21, 2025
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again whenever you wish.
Totally in love with the cross sky…
Totally in love with the cross sky runners. Comfortable, great to dance in and incredibly stylish. Great colours too
August 21, 2025
Reply from The Art Company
Thank you very much for your excellent comment.
We are deeply pleased to have met your expectations. We look forward to serving you again.
Superb experience
Very positive experience with website the-art-company.com. The shoes were shipped very quickly, and arrived in perfect condition. Also, shoes are amazing!
August 14, 2025
Reply from The Art Company
Good morning
We're so happy to read your review!
We're delighted to know your experience has been excellent. We work passionately to achieve this, and comments like yours inspire us to keep going. Thank you for your trust!
Stylish, durable and so so comfortable
Gorgeous boots at a great price in the sale (huzzah!) and very quickly received. I have a few pairs of shoes and boots from Art; they fit so well, are extremely durable with spot-on styling and the first brand I look to for footwear.
August 12, 2025
Reply from The Art Company
What a joy to read your review!
We're delighted to know that your experience has been excellent. We work passionately to achieve this, and comments like yours inspire us to keep going. Thank you for trusting us!
Delighted to receive my order to…
Delighted to receive my order to day..so happy with my footwear perfect fit and extremely comfortable and so well made the attention to detail is exceptional..not an inch of plastic in the packaging just beautiful cardboard boxes and shoes wrapped in brown paper packaging. Go check their site out some fabulous reductions as well I can guarantee you won’t be disappointed!
August 11, 2025
Reply from The Art Company
Thank you for taking the time to share your experience.
It's very gratifying to know you were satisfied. We will continue to strive to maintain this level of quality.
Excellent product, fast delivery
I bought 2 pairs of boots in the sale. They arrived in 3 days. The boots are super comfy, with a flat ford and heel and I can’t wait for the cooler weather to come so that I can wear them.
August 16, 2025
Reply from The Art Company
What a joy to read your review!
We're delighted to know that your experience has been excellent. We work passionately to achieve this, and comments like yours inspire us to keep going. Thank you for trusting us!
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