Purchased via a comparison site, but not all data came across as it should. A quick call to AA customer services quickly sorted out the issue without any problems. Staff were very helpful and friendl... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Needed to renew the house insurance following the previous company we used not covering insurance any more. Went to compare site, A A showed a good price and as already A A members went into more deta... See more
We were doing fine until you asked the trendy question asking us to rate our experience. So many people do it nowadays and it's really a bit too much. We would soon tell you if something was wrong wit... See more
I have a breakdown cover with AA, as soon as I discovered that the quote for the car insurance was the cheapest and had beaten the rest of them; with no hesitation I went for it. Thus putting my eggs... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
45K reviews
Asks customers to review
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Simple site to follow.A good price…
Simple site to follow.A good price always makes it better.Thankyou.
July 10, 2026
Contract taken out online
Contract taken out online. a straightforward and easy experience.
July 18, 2026
Very efficient
July 10, 2026
I preferred talking to someone
I preferred talking to someone , I got stuck on the website and my payment hadn’t gone through initially. The chap was most patient and reassuring .
July 17, 2026
AA vehicle insurance
I have only just taken out vehicle insurance with the AA and as such I do not yet have experience of the AA’s service. I chose the AA because they offered all that I required at the most competitive price.
July 18, 2026
New car insurance.
New car insurance.
Easy to use web site and a choice of policies. Better price than other competitors offering the same cover.
Used compare the market.
July 16, 2026
Great price and cover to suit our needs.
July 13, 2026
Very easy to set up and good value
July 18, 2026
It was straightforward and easy to do.
July 18, 2026
We had checked everything online but…
We had checked everything online but rang up your customer services to verify the price quoted was genuine. Our previous provider for car insurance had wanted an extra £150 compared to the AA. Just have to hope the AA doesn’t follow suit and raise the price extortionately in 12 months time
July 17, 2026
It was difficult to access all of the…
It was difficult to access all of the details
The passwords were also quite annoying
I have to change the original password ( which saved the details ) to another password created by yourself
July 18, 2026
Helen was very friendly and helpful.
July 18, 2026
BEWARE ...
BEWARE .... If your car is broken into or damaged outside your home, your AA insurance will not pay up if you live on a new build housing estate. Its in the terms and conditions.
July 17, 2026
Unprompted review
I switched from another provider to AA…
I switched from another provider to AA as quote was much more reasonable even with add ons.
July 18, 2026
Very easy
Very easy , straight forward,I was pleased with the quote. I have had AA home insurance in the past and they were excellent to deal with after a claim so I'm quite confident that the car insurance will be of the same good standard.
July 12, 2026
Great service
July 18, 2026
Looking round I found it a fair price…
Looking round I found it a fair price for cover I wanted.
July 18, 2026
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