Placed an order January 2023 and never received my order. I messaged them twice through email because they don’t have a phone number to call and they have never responded. It’s become obvious that the... See more
The Bio Baby
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See what reviewers are saying
Placed an order three months ago, cost $225 and have never received an update or eta for tracking. I reached out twice asking for help and never heard back once
Formula arrived a week behind schedule through DHL express. Every time I’ve ordered it’s usually a week or so late ( 2.5 - 3 weeks shipping). On the website it says “3-5 days”, this is not true. Bewar... See more
Ordering and delivery went well considering most things are delayed with COVID. We purchased the German HiPP milk stage 3 but it’s not nearly as good as the UK version. Much more difficult to dissolve... See more
Company details
Information provided by various external sources
The Bio Baby is World’s Leading Supplier of HiPP & Holle’s Baby Formula.
Contact info
176389 York House, Green Lane West, PR3 1NJ , Preston, United Kingdom
- support@thebiobaby.com
- thebiobaby.com
Excellent Services
Excellent communication with the customer service team. Quick response. Quick shipment and transparent pricing in Canadian dollars. Will be shopping here for baby formula again.
December 17, 2020
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Thrilled to have found Bio baby
Easy to navigate website. Easy Transaction. Safe delivery. So happy that I found a reliable site to purchase formula through !
December 13, 2020
This company is horrible
This company is horrible. I did not receive my package twice. I emailed costumer service and they said there was nothing they could do about it. I will not be ordering from them again.
December 9, 2020
Very excellent and super fast service
Very excellent and super fast service ! I am very much satisfied and have found a reliable source to procure my baby's milk.
December 9, 2020
Great pricing
Great pricing. Good response to queries. Got little gift in package. Totally will buy again.
December 5, 2020
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Best website for baby formula
December 1, 2020
I ordered 8 boxes but they were…
I ordered 8 boxes but they were delivered in two separate orders which made it confusing. Orders were shipped in two parts and I was not advised of this. There needs to be better communication from bio baby in how they fill and ship out their orders.
November 20, 2020
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Excellent Service
Fast delivery, items come packaged and sealed and no complaints whatsoever. Biobaby has come through for me everytime even with Covid-19 I have received packages within a day of ordering it. Tried Holle, Hipp and Loulouka products and my babe is content with all of them.. no issues with the formulas. So thankful I found Biobaby in Canada
November 19, 2020
Fast shipping
November 11, 2020
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Highly recommend
I used holle 1 &2 and hipp 2 no starch for my baby, all are really good products.
I recommend to purchase these products from Thebiobaby website since they are fast and offer good prices. Also, Sarah is really helped me to select the best formula for my baby.
November 1, 2020
HiPP works best for my baby and I love…
HiPP works best for my baby and I love the different stages. The Biobaby company is very reliable and I dont have to worry about calculating the duty/customs fees. Shipping was very fast too.
October 20, 2020
Shipping is always quick and they carry…
Shipping is always quick and they carry a good selection of formula.
October 13, 2020
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Amazing customer service
Amazing customer service. I made a mistake on the shipping address and they responded quickly to update the address. Shipping was also fast and packaging was neat.
October 10, 2020
The best
They are on-time, responsible and trustworthy. Their products are the best in the world too.
October 7, 2020
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