Placed an order January 2023 and never received my order. I messaged them twice through email because they don’t have a phone number to call and they have never responded. It’s become obvious that the... See more
The Bio Baby
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See what reviewers are saying
Placed an order three months ago, cost $225 and have never received an update or eta for tracking. I reached out twice asking for help and never heard back once
Formula arrived a week behind schedule through DHL express. Every time I’ve ordered it’s usually a week or so late ( 2.5 - 3 weeks shipping). On the website it says “3-5 days”, this is not true. Bewar... See more
Ordering and delivery went well considering most things are delayed with COVID. We purchased the German HiPP milk stage 3 but it’s not nearly as good as the UK version. Much more difficult to dissolve... See more
Company details
Information provided by various external sources
The Bio Baby is World’s Leading Supplier of HiPP & Holle’s Baby Formula.
Contact info
176389 York House, Green Lane West, PR3 1NJ , Preston, United Kingdom
- support@thebiobaby.com
- thebiobaby.com
Satisfied experiences
I’m very happy on how fast the delivery is. No hidden fees is great as well. My baby seems to enjoy the formula we order, no problems with her on it.
July 9, 2020
Unprompted review
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Great product and super fast shipping !
July 7, 2020
Unprompted review
I’m very pleased with the speed at…
I’m very pleased with the speed at which we received our items, especially given the current circumstances (COVID). I’m not yet sure if the supplemental formula will work out for our little one - she’s mostly breastfeeding but occasionally receives formula - as she currently seems to have digestive issues. I’m using high-quality probiotics with her to address this issue. I was very happy to find a company that is producing ‘clean’ formula, however, which is impossible to find commercially. I would recommend The Bio Baby to anyone looking for truly high-quality baby food, as a supplement or otherwise.
July 6, 2020
Unprompted review
Great customer service
Great customer service. Sara walked me through which formula would be best for my darling. And super fast shipping!
July 2, 2020
Unprompted review
Excellent fast service
June 15, 2020
Unprompted review
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We switched over because the standards…
We switched over because the standards were more strict about the ingredients. Our baby hasn't had any issues changing over to Loulouka
June 12, 2020
Unprompted review
Excellent service and product…
Excellent service and product selection. Highly recommend.
June 10, 2020
Unprompted review
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Fast shipping!
June 10, 2020
Unprompted review
Great delivery
Great delivery! I hope they will start adding more discount purchases for buying more, and looking at the prices of their competitors.
June 9, 2020
Unprompted review
good
on time and good communication.my baby love to swift to the new formula.
June 9, 2020
Unprompted review
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Excellent shipping speed
Excellent shipping speed, great customer service, and best product!
June 5, 2020
Unprompted review
All good
Received what I ordered as expected. Delivery delay with Canada Post by a few days is not in the control of Bio Baby so I suggest that right now during the pandemic you give yourself at least a week to receive it. I live in Toronto.
June 3, 2020
Unprompted review
Easy and fast ordering process.
June 1, 2020
Unprompted review
Shipment arrived on time
Shipment arrived on time, excellent communication, great product! Couldn't be happier.
May 28, 2020
Unprompted review
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High-quality formula…
Great selection of high-quality formula, quick shipping.
May 27, 2020
Unprompted review
Great service and amazing product.
May 19, 2020
Unprompted review
Fantastic experience!
We were lucky to get super fast shipping, even during the current pandemic. Also the chat feature was so helpful to get an immediate answer to my question. Would purchase again.
May 18, 2020
Unprompted review
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