I’ve always known Gasper to have exceptional customer service. That standard was upheld when my void necklace when a slight defect caused my gem to fall out after 11 months of owning it. In true fashi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering from Gasper Jewelry was super easy and smooth from start to finish. The delivery was fast — everything arrived right on time and well packaged. The quality blew me away — from the 8mm Cuban l... See more
Company replied
One of the best jewelry brands I have ever shopped at. I got my boyfriend three rings for Christmas and got a complimentary travel jewelry case as well and he is obsessed with them. The whole process... See more
Very nice products. As an amateur who dabbles in jewelry, I was able to easily snap off the dangling Gasper medallions that NO ONE wants on their wrist. Not sure why it's necessary. Is there another... See more
Company details
Written by the company
We're flipping the script on jewelry norms. Expect top-notch quality that outperforms and outlasts, designs that make a statement, and prices that leave our competitors in the dust. We're here to empower and impress, no fluff, no overpricing - just pure, standout style.
Contact info
United Kingdom
- support@gasper.co
- thegasperstore.com
4.0
Great
947 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Loving this new jewelry!
Pendant was perfectly described and was well executed in construction and design. I didn’t wait long for its arrival. Every element of this experience exceeded my high expectations! I’ve always liked rings but thought I’d try one of the Chip Tanzanite pendants. Now I’m hooked on both! Well done Gasper! Vraiment!!!
November 1, 2025
Unprompted review
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I haven't been disappointed with any…
I haven't been disappointed with any purchase I made, it's the only place I trust for jewelry that won't tarnish or turn green I love the pieces & quality.
November 27, 2025
Unprompted review
Support always responded promptly
Support always responded promptly. Although the delivery took more than expected, the rope came fine.
November 26, 2025
Unprompted review
I'm very happy with my purchase
I'm very happy with my purchase. It shipped and was delivered well before the estimated time table. The quality is great especially for the price!
November 28, 2025
Unprompted review
Love the necklace but…
Love the necklace. HATE the hidden costs. Advertised as $70 but was charged $92 on credit card (tariffs?! Should be more forthcoming )
November 25, 2025
Unprompted review
Reply from Gasper.co
Hi Larry,
Thank you for your feedback! We are thrilled to hear that you love the necklace.
We are sorry for any confusion regarding the cost. We checked your order details and found that the total charge of $92.99 displayed at checkout consisted of the Chip Tanzanite Pendant ($80.00) and the Chain Extender ($12.99).
The amount charged to your card reflects the full price of the items you selected, not tariffs or hidden fees.
We do strive for full transparency regarding all costs, and we clearly state on our website that international customers may be subject to customs duties charged by their local authorities, but those are separate from the product cost itself.
If you have any further questions about your order total, please don't hesitate to reach out.
Gasper.co Team
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Got their ruby ring and its a classic
Got their ruby ring and its a classic. Always wanted a cool birthstone ring, and this is it! Next one is the Tanzanite, just patiently waiting for it to be in stock again.
November 24, 2025
Unprompted review
Great experience with Gasper
Great experience with Gasper! I got my boyfriend a chain about a year ago and he has worn it everyday since. When the chain snapped we were sent a new one due to the lifetime warranty, only paid shipping. Love it!
January 23, 2025
Unprompted review
its perfect
its perfect, I purchased a beautiful Tanzanite ring years ago in Tanzania. It is pale like the drop I purchased from you
November 21, 2025
Unprompted review
Compliments to the Designer
I liked they handed the chain and the necklace piece separately and they came out pretty good. I’ve received a lot of compliments as it matched with my skin tone and the piece itself was really sweet.
November 21, 2025
Unprompted review
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I had my bracelet for a long time and…
I had my bracelet for a long time and wanted to see if I can get it fixed and use the lifetime warranty. Super easy service and willing to help me replace or fix my bracelet in less than 3 days.
November 19, 2025
Unprompted review
Got their Creation of Adam set as a…
Got their Creation of Adam set as a gift for a close friend. Came with the storage box and cleaning cloth Hopefully he likes.
November 19, 2025
Unprompted review
Horrible customer service
Horrible customer service. “Fast and easy returns” is the biggest lie told by this company. I’ve been waiting for an exchange for a month with very little contact from this company.
October 9, 2025
Reply from Gasper.co
Hi Brian,
Thank you for sharing your experience and we are genuinely sorry for the frustration this has caused. We understand how important timely exchanges are and we never want our customers to feel ignored.
We reviewed your case and here is the full timeline. We received your email on November 20th and replied on the 22nd. You got back to us on the 23rd and we responded the following day on the 24th. Your return was processed on the 25th and your replacement was shipped out on the 29th. Your shipping confirmation email, along with the tracking details, has already been sent to you.
We apologize for the slower return times right now. With the holiday season, our warehouse is experiencing a much heavier workload than usual, but we are doing our best to keep everything moving quickly.
If you need anything else or have questions about your shipment, we are here to help.
Gasper.co Team
Problem solved in no time!
I placed an order for a necklace and was surprised to find that only the gift box had arrived, the necklace itself was missing. After reaching out to customer support, they resolved the issue in under 48 hours and sent me a replacement right away.
Incredible customer service!
November 18, 2025
Unprompted review
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I orderd and never received my parcel
I orderd and never received my parcel. I contacted them and at first they responded but now they don’t! Probably a dropship business. Scam, i lost more then 50€
November 18, 2025
Unprompted review
Reply from Gasper.co
ChatGPT pasakė:
Hi Marley,
Thank you for your review and we are very sorry for the frustration and concern this situation caused. You reached out to us through chat at a time when no one from our team was available, and it seems a technical issue made it appear as if your messages were not being responded to. We apologize for that experience.
We have already replied to your enquiries by email. Your order was shipped from our Ohio warehouse on October 8th and was delivered on the 21st according to the tracking information. Since there were issues with the delivery on your side, we have already issued a full refund to make sure you are not left out of pocket.
We want to assure you that we are not a dropshipping business. All of our products ship directly from our warehouse in Ohio in the United States.
If there is anything else you need or if you have further questions, please let us know. We want to make sure you feel supported and taken care of.
Gasper.co Team
I wasn't expecting that the necklace…
I wasn't expecting that the necklace and pendant would look this good! I like wearing it, especially with white which makes it look so lovely. Tanzanite is my favorite gemstone and this is a very honest and responsible way of wearing a manmade version of it.
November 15, 2025
Unprompted review
LUV ❤ THE PENDANT
LUV ❤ THE PENDANT. GREEN IS MY FAVORITE COLOR. RECEIVED LOTS OF COMPLEMENTS FROM FRIENDS. PUT A SMILE ON MY FACE ☺
November 13, 2025
Unprompted review
Their tanzanite definitely proves that…
Their tanzanite definitely proves that elegance exists in simplicity. Most men's jewelry is so clunky and ugly and looks like it crawled to a time machine from 1970. This is an aesthetic on an entirely different level. I keep looking in mirrors admiring it!
November 11, 2025
Unprompted review
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Ordering from Gasper Jewelry was super…
Ordering from Gasper Jewelry was super easy and smooth from start to finish. The delivery was fast — everything arrived right on time and well packaged. The quality blew me away — from the 8mm Cuban link necklace to the rings and the OnyxFusion Cuban Bracelet, every piece looks and feels premium. The craftsmanship is top-notch, and the shine and weight are perfect. I’ll definitely be ordering more pieces and highly recommend Gasper Jewelry to anyone who appreciates great design and quality service.
November 1, 2025
Unprompted review
Reply from Gasper.co
Hi Yankee,
Thank you so much for your kind words! We’re thrilled to hear you loved your pieces and had such a smooth experience from order to delivery. Your support means a lot to us, and we can’t wait to have you back for more.
Gasper.co Team
Just as advertised. Love my Tanzanite pendant!
I purchased the Tanzanite pendant because I found it to be a nice substitute for real tanzanite gemstone which I love so much. It didn’t disappoint! Necklace and pendant are of a great quality and the stone has a lovely color and looks as advertised. I got many compliments and it became my everyday wear since.
November 11, 2025
Unprompted review
Reply from Gasper.co
Hi Katharina,
Thank you so much for sharing this. That is exactly what we want to hear. We make our pieces to be worn 24/7, so knowing your Tanzanite pendant has become part of your everyday look really means a lot to us. We are glad the color and quality lived up to what you were hoping for.
Gasper.co Team
Ordered this item 3-4weeks ago and…
Thank you so much. My order didn't arrive ( lost in post by Evri ) this company are amazing and sent out a replacement at no cost to me. Would recommend and definitely use them again !!
October 20, 2025
Reply from Gasper.co
Hi Lee,
Thank you for your review and we are sorry for the trouble you are experiencing. According to the tracking information, your order was scheduled for delivery by Hermes on the 27th but they were not able to complete it. Please use the tracking code that was sent to your email on October 20th and check the Hermes website, as you may need to contact the courier to arrange another delivery attempt.
Regarding the email issue, we reviewed our system after seeing your message and everything appears to be working normally. Could you let us know where you tried to contact us and what problem you encountered?
You can also reach us through Instagram or Facebook if that is easier for you. We typically respond within 24 to 48 hours and are here to help make sure you receive your order as soon as possible.
Gasper.co Team
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