TheNavMan.com LTD Reviews 856

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Today I installed everything. Software, license, maps and POIs. Everything worked great, everything went smoothly. I translated the installation instructions that THENAVMAN sent me by email into Germa... See more

Company replied

Rated 5 out of 5 stars

Wanted to update my MMI 3G+ & maps in my 2013 RS5, but didn't want to have to remortgage the house in order to afford Audi main dealer prices (and from experience, less than excellent service). Found... See more

Company replied

Rated 5 out of 5 stars

I ordered a whole set of digital downloads. All files downloaded and extracted perfectly. The instructions are excruciatingly detailed, but that’s a good thing. It ensured that every step of a lengthy... See more

Company replied

Rated 5 out of 5 stars

Fast shipping! I received my order in only a couple days from the U.K. The expert instructions were detailed and easy to follow. Installation was a breeze. My USA spec 2018 S3 now has all the latest u... See more

Company replied

Company details

  1. Auto Machine Shop
  2. GPS Supplier
  3. Used Auto Parts Store

Written by the company

Your online Audi vehicle software and navigation specialists. Specialising in all aspects of the Audi MMI systems from software to navigation maps, CarPlay and Android Auto.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

856 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

As it says on the tin

As it says on the tin: you order the card updates, they get delivered in due time, you follow the instructions to the comma (very clear explanations) and it all works seamlessly in the end. It just works. Thanks for that!

July 11, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Jean-Bernard,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

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Rated 5 out of 5 stars

Lots of communication to verify product…

Lots of communication to verify product also clear instructions along with prompt delivery

July 4, 2024
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Reply from TheNavMan.com LTD

Hi Russell,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

NavMan helped

NavMan helped to get the right update for my car. Easy to follow instructions. All worked smoothly.

July 11, 2024
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Reply from TheNavMan.com LTD

Hi Tina,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Love the new map updates and the…

Love the new map updates and the addition of Apple car play to my 2016 A6.. makes such a huge difference to turn my car from great to AWESOME!

Great customer service and very helpful with any questions I had with prompt response and very easy to follow directions.. would highly recommend to anyone looking to update your maps or add CarPlay!

July 10, 2024
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Reply from TheNavMan.com LTD

Hi John,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

What made this process easy was the…

What made this process easy was the detailed communication and the response from customer service. They gave details and troubleshooting information which helped big time.

July 24, 2024
Unprompted review
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Reply from TheNavMan.com LTD

Hi Omar,

We always love to hear our customer's feedback and we thank you for taking the time to leave us a review. We look forward to helping you again soon!

All the best,
TheNavMan.Com Team

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Rated 5 out of 5 stars

The update worked as advertised

The update worked as advertised. I had some 140 errors but it eventually completed successfully.

July 25, 2024
Unprompted review
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Reply from TheNavMan.com LTD

Hi Barry,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Amazing offshore customer care…

Amazing offshore customer care experience !

July 24, 2024
Unprompted review
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Reply from TheNavMan.com LTD

Hi Josée,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Map updated fine. Street address still same as previous version, for some reason street numbers are still like when we got the car in 2019. I have tried manual install same result. Great support even though i live in Texas. It is a 2017 Audi A8L

July 9, 2024
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Reply from TheNavMan.com LTD

Hi Peter,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication, bought the CarPlay and map update for my mk3 Audi tt. Highly recommend the Navman and assistance in installing it which went smoothly. As it says on the instructions, just don’t rush anything. Anyone getting the CarPlay activation for an early mk3 tt, mine is a 2016, may also need the virtual cockpit update too for the CarPlay symbol to show in the menu but this is still a fraction of the price you’d pay at an Audi dealership!

July 1, 2024
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Reply from TheNavMan.com LTD

Hi Sam,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

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Rated 5 out of 5 stars

I have apple car play!! Best purchase!

I have a 2016 audi a6 with the pop up screen and the system is basically simple, no car play nothing, thats till i found “thenavman” i contacted hem with a picture of my software and he recommended me a package with apple car play 🙏 and i installed it my self and everything works fine, i love car play 🙏 highly recommend it to anybody, the best and easy process, thank you so much it was worth the money, im currently in new york 🇺🇸

July 23, 2024
Unprompted review
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Reply from TheNavMan.com LTD

Hi Brooklyn,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great

Great. Would recommend

July 2, 2024
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Reply from TheNavMan.com LTD

Hi Dan,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

I updated maps and car play and it…

I updated maps and car play and it works perfectly 👌

July 2, 2024
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Reply from TheNavMan.com LTD

Hi Cash,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great support

Great support, great product, ordered all the way from South Africa.

July 2, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Brandon,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ben was really helpful with any problems I encountered.

July 5, 2024
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Reply from TheNavMan.com LTD

Hi Mark,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

2017 Audi A4 all Road

2017 Audi A4 all Road. My navigation was rebooting randomly due to what I determined to be a failed online update. The navman was able to help me resolve the issue.
The person I was working with was very knowledgeable and experienced with Audi navigation And he was able to assist me with odd errors that I ran into and not one time was I ignored on left with no help.
I highly recommend dealing with them if you need any nav work.

July 1, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Zauto,

Many thanks for taking the time to leave us a review, it's very much appreciated! We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support! I experienced an issue with loading the software and the support I received was second to none. Communication was excellent throughout the resolution of my problem. I would highly recommend TheNavMan!

July 22, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Tood,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Audi Software/Maps Update

After recently purchasing a 2016 Audi i knew it was unlikely to have had any software/maps updates and looking on the forums and facebook groups there was only one name that came up time and time again, that was TheNavMan. I contacted them with a picture of my current software version and asked for there help being my first Audi i was unsure of the difference MMI versions. Very quickly had a reply with the correct product for me linked. Instructions were provided on how to do the install which was straight forward and easy to do. Ben is very helpful and anyone with an Audi should go to him.

July 21, 2024
Unprompted review
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Ryan,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

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Rated 5 out of 5 stars

Fantastic Product, Company, and Customer Service

I bought a digital software download for my Audi A6, and my purchase from the NavMan was great in every possible manner. Firstly, selecting the right software was very simple as it was clear which car each one was for. Upon paying for my order, I received an immediate email confirmation and was told my order would be processed soon. I then received my order within the exact time window that is stated on the website. The install went flawlessly as the instructions that came with the order were incredibly thorough and foolproof. Lastly the ability to contact them with any questions was invaluable.

The product works as intended and was more than worth the money. I highly recommend the NavMan.

June 29, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Jonathan,

We are so happy to hear that you were pleased with the service provided. We hope to see you again very soon.

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Awesome Audi Updatesfollow!

Great directions and easy to follow!! Extremely easy buying process as well!!! Thanks Nav Man!!

July 5, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Mike,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

Rated 5 out of 5 stars

Great Buy & Support experience

All contact with the team, sales and postsales is great. Received all the help I´ve needed and the product works as expected.

June 28, 2024
TheNavMan.com LTD logo

Reply from TheNavMan.com LTD

Hi Sebastian,

Thank you for taking the time out of your day to leave us a review. We look forward to seeing you again very soon :)

All the best,
TheNavMan.Com Team

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