Great communication and sound advice from the point of pre ordering. Strap was tuned around within the time frame stated with an update re progress along the way. Finished item was exactly to speci... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve gotten two straps from the Strap Tailor. Both straps are terrific quality and perfect sizes. I find OEM straps from major brands to be too long, but Strap Tailor ones are the perfect length. An... See more
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The strap quality is top notch. Great value when compared to competitors at almost three times the price. Delivery times were better than expected considering it had to go through customs. Will be ord... See more
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This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more
Company replied
Company details
Information provided by various external sources
A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!
Contact info
United Kingdom
- info@thestraptailor.com
- thestraptailor.com
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Great strap!
Although the price was at the upper limit of what I would consider acceptable, I was very pleased with the strap and clasp. It is very comfortable, convenient and good looking. I would buy another if rubber sail cloth looking straps came in a leather looking brown color. It seems no one makes good looking brown rubber straps. I also like the “price is the price” way of doing business, no additional taxes, shipping fees or tariffs, a sincere thank you for that.
April 8, 2026
Reply from The Strap Tailor
Thank you for the thoughtful review — really pleased the strap and clasp are working well for you on the wrist.
The brown rubber sailcloth point is a fair one, and you're right that it's a genuine gap in the market. It's noted on our development list — getting a brown that reads as warm and leather-like rather than flat or muddy in rubber is the challenge, but it's something we'd like to crack.
And thank you for calling out the all-in pricing — we made a deliberate choice to absorb duties and shipping on international orders rather than surprise customers at the door. It's good to know that lands well.
Looking forward to your next order whenever the right strap comes along.
All the best,
David & The Team
Fabulous strap,really suits the watch
Fabulous strap,really suits the watch. Fits perfectly and beautifully made.
David was really good keeping me updated on the progress of the strap build. Will certainly be ordering another strap. Thanks.
April 8, 2026
Reply from The Strap Tailor
Thank you so much for the kind words — it was a pleasure keeping you in the loop during the build, and I'm really pleased the finished strap suits the watch so well. Looking forward to making the next one for you.
All the best,
David & The Team
Unfortunately things didn’t turn out…
Unfortunately things didn’t turn out the way I had hoped. But wanted three of your straps, still do, and amazingly only you had the 3for2 offer.
Frustratingly I couldn’t test the fit between the lugs. 18mm but I think 17mm may have been a better choice.
I could not risk damaging the straps by squeezing them onto the watches so eventually had to return them in pristine condition. If you can think of a way to guarantee a fit then I’m your man.
Regards,
Ian
PS. I’m did send photos at the time.
April 8, 2026
Reply from The Strap Tailor
Thank you Ian for your review and sorry you returned your straps. It sounds like you need a different size which we can obviously do for you. If you are unsure about your lug width its worth getting some cheap digital calipers to be certain of the size before you order, way more accurate than trying to work it out with a ruler or taper measure, then we can be sure to get the size just right. All the best, David & The Team
Alligator custom strap
I ordered an alligator custom strap for my Glashütte Original watch. The order process was easy and fast, there are lots of options to chose from. Delivery took about 5 weeks, I got several emails with interim status updates. I am very happy with the result and have just ordered again .
February 6, 2026
Unprompted review
Reply from The Strap Tailor
Thank you for the lovely review Stephan — a custom alligator strap on a Glashütte Original is a fantastic pairing, and we're really glad you're happy with how it turned out. Thanks too for your patience during the build; we always try to keep customers in the loop with the interim updates, so it's good to know those landed well.
Looking forward to making your next one.
All the best,
David & The Team
Very nice
The only thing keeping med me from giving a 5-star rating is that I feel that Genteels strap is marginally better.
April 8, 2026
Reply from The Strap Tailor
Thanks for your review. Glad you are enjoying your new strap. All the best, David & The Team
Reply from The Strap Tailor
Thank you for the kind words and the 5 stars — really appreciated. Enjoy the strap!
Great quality and fair pricing.
I have ordered many times from The Strap Tailor and after wearing the straps for a while I can say that they are fantastic.
The leather ones have held up well to plenty of abuse while retaining the lovely colour that they arrived with.(The stitching has remained in great condition too)
The soft touch rubber and two piece nylon straps have held up well for my work watches, easy to clean and haven't failed on me - even when subject to knocks and scrapes.
All in all this company offers solid products for a fair price - looking forward to ordering more in the future.
April 8, 2026
Reply from The Strap Tailor
Thank you so much Chris for taking the time to share this — it genuinely means a lot. Hearing that the leather straps have held their colour and that the saddle stitching is still going strong after real-world wear is exactly what we hope for; that's the whole point of making them by hand. And it's great to know the rubber and NATO options have stood up to the rougher days at work too.
We really appreciate your continued support over the years, and we're looking forward to making more straps for you whenever you're ready.
All the best, David & The Team
Reply from The Strap Tailor
Ah you are most welcome Steven, thank you for working with me again. Its such nice validation to see a customer back! See you soon, all the best - David & The Team
I love your watch straps
April 7, 2026
Reply from The Strap Tailor
Well that's what I like to hear in the morning! You are most welcome. I hope to see you again soon. All the best, David & The Team
Reply from The Strap Tailor
Thank you Bob, so pleased to hear that. I hope we see you again soon. All the best, David & The Team
Fast delivery
Fast delivery, excellent quality especially for the price, product exactly as described.
April 7, 2026
Reply from The Strap Tailor
Thank you Aditya for your kind review, you are most welcome! I hope we see you again soon. All the best, David & The Team
Great product lots of compliments thanks
April 9, 2026
Reply from The Strap Tailor
Thank you Pete. Lovely to hear that feedback. I hope we can welcome you back again soon. All the best, David & The Team
They are beautiful and well done
They are beautiful and well done. Worth the money for sure. The only thing possibly negative is they don’t show up fast. Regardless I will purchase again. Thank you
April 9, 2026
Reply from The Strap Tailor
Thank you Charlie for that great review. You are always welcome here. You are right, our made to order range do take a few weeks but that is because we make them by hand, every strap. So they take about 4 hours per strap so its very time consuming. The quality is our focus though. We do have the ready to wear range which I am always expanding should you want something ready to ship though if you haven't seen that. I hope to welcome you again soon. All the best, David & The Team
This will be my 4th strap from The…
This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, quality craftsmanship, beautiful leather smell - really compliments the blue watch face.
Quick delivery, excellent packaging, would definitely recommend to anyone looking for something special for their watch.
Thanks again TST - I will be back.
May 18, 2026
Reply from The Strap Tailor
Thank you Chris. Such a great review! You are always welcome and its so nice to see you again. I love badalassi wax as well, its just such a beautiful leather isn't it, the colour and the patina are to die for. You are welcome back any time and I hope to see you soon. All the best, David & The Team
The quality and workmanship of these…
The quality and workmanship of these watch bands is second to none! I’ve bought several and love them! All of them have the kind of quality that will last a lifetime.
April 9, 2026
Reply from The Strap Tailor
Wow thank you Craig for that lovely review, you are so very welcome. This sort of feedback lets me know we are doing the right things and creating a great product. You are welcome any time and I hope to see you again soon. All the best, David & The Team
Reply from The Strap Tailor
Thank you Andrew - appreciate that kind feedback. You are most welcome and I hope to see you again soon. All the best, David & The Team
The suede strap I ordered is beautiful…
The suede strap I ordered is beautiful and substantial - I’m so glad I listened to the other reviews! And the thoughtful communication throughout the process was wonderful and kind. I 100% will buy more straps from The Strap Tailor.
April 9, 2026
Reply from The Strap Tailor
Thank you Lisa, this is great to hear. Appreciate you taking the time to leave such kind feedback. You are so very welcome and I do hope to see you again in future. All the best, David & The Team
Fabulous straps
They’re prompt, communicate clearly, very transparent on pricing, pass on applicable discounts without asking, and most important THE STRAPS ARE MAGNIFICENT!!!!
The dimensions / fit, the leather, tanning, the padding, is all perfect.
April 9, 2026
Reply from The Strap Tailor
Thank you Amit for your kind review, so pleased to hear that feedback. This is such great feedback to hear and it lets me know I am doing the right things. You are so very welcome and I do hope to see you again soon. All the best, David & The Team
I was very impressed with the quality…
I was very impressed with the quality of the watch strap and the regular production updates they provided throughout the process. It fully met my expectations. Thanks.
April 9, 2026
Reply from The Strap Tailor
Thank you for the kind review, appreciated. All the best David and the team
best quality products
best quality products! great attention to detail…and they look great too. on top of that, wonderful follow up and customer service.
April 8, 2026
Reply from The Strap Tailor
Thank you so much for this feedback! We're delighted to hear you're happy with the quality of our product and customer service :) We appreciate it. All the best, David & The Team
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