I bought a car at TCW the salesmanship and service was second to none the salesman didn’t pressurise us and helped us with all we asked for and the after sales was just the same. We picked up the car... See more
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The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Euro Centre, Neath Abbey Business Park, SA10 7DR, Neath, United Kingdom
- 01792 814300
- marketing@thetradecentrewales.co.uk
- thetradecentrewales.co.uk
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Very good customer service
Very good customer service, helpful and nothing was too much trouble. Conor Hall in sales,nikkita in office
and the very helpful Tia Davies in exit office
Thanks to Jayden
Thanks to Jayden, Mia and Rhys a lovely experience and so professional. Free coffee may have helped though but wonderful customer services thanks
Everyone was really kind as soon as we…
Everyone was really kind as soon as we walked in. Got help straight away finding the right car for me. Once i did, Matthew was clear and quick sorting the final bits before i took my new car away.
Very helpful and polite
Tia explained everything well and checked my understanding. She was very forgiving of my clumsiness with my phone. Excellent service.
Salesman and 2 lads on finance and paperwork were great was great
Salesman was great, The 2 after salesmen were very helpful, explained everything clearly, Tom at the final hurdle, very friendly and all went through easily 👏
All aspects of service very…
All aspects of service very professional and polite. Special mention for Matthew made the final collection a stress free process.
Jay was very helpful and the process…
Jay was very helpful and the process was simple and easy very much appreciated the experience
Bought a web offer car
Bought a web offer car. Matthew was very helpful and understanding as we had been at the showroom for some time looking at cars
Fantastic service from all at trade…
Fantastic service from all at trade centre wales especially molly, Corey, liam and mo
Matthew was very professional
Matthew was very professional, polite, and was a pleasure whilst being at Trade Centre. He was very informative and explained everything fully to us.
I was blown away by how the process…
I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart, let's be honest he's a good salesman, but not in a way that I ever once felt pressured to do anything. 10/10 for Stuart.
It wasn't just that, the overall feeling of the place was fantastic. The showroom was immaculate, the prices were fair. The free coffee/water the test drives, everything honestly was great. You guys should be proud of the experience you provide to people looking for a new car. I wasn't expecting that. And I found the exact car I wanted. Well done trade centre Wales. I will recommend to anyone looking for their next machine. Thanks again.
Visited this dealership with my stepson…
Visited this dealership with my stepson who had been pre approved for finance.it was all going well until he was asked for a 99 pound deposit before being accepted which I found very odd you only pay once being accepted, in the end after waiting almost an hour the finance was refused and when asked for the deposit back was told would need to wait until Monday when the accounts team are in. Shocking experience and will certainly not be returning to this dealership.
Very helpful and professional service…
Very helpful and professional service from Tia, Jack, Jack, Colin and Lucy. Very appreciated as their patience and understanding was superb. Very satisfied customer.
Jay was really helpful …
Jay was really helpful …. Answered all our annoying questions ans talked us through the entire process. Can’t fault!
Matthew made the experience extremely…
Matthew made the experience extremely easy - especially after a long day. He was very helpful speaking through all the paper work, and in a way that kept us both engaged. Definitely happy with our experience!
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