I bought a car at TCW the salesmanship and service was second to none the salesman didn’t pressurise us and helped us with all we asked for and the after sales was just the same. We picked up the car... See more
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The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Euro Centre, Neath Abbey Business Park, SA10 7DR, Neath, United Kingdom
- 01792 814300
- marketing@thetradecentrewales.co.uk
- thetradecentrewales.co.uk
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Mathew has been nothing but excellent…
Mathew has been nothing but excellent is his commitment to making sure that I get my vehicle in the quickest possible time alotted.
It was a pleasure to have helpfully
It was a pleasure to have helpfully, very friendly staff would recommend. What a friendly person called Rhys very helpfully explaining. Thank you.
Good Customer Service
Throughout our experience we were dealt with by Richard, then Zhane and Jay, all of them were very helpful and friendly. They made the process a lot easier.
excellent customer service
Went today to pick a new car and trade mine in at Neath branch.
From start to finish perfect transaction..easy. Staff were lovely..so thankyou Steve,Liam, Rhys and Alicia....
love my new car and with 3K off in the sale couldnt be happier..🤗
Felt very looked after
Felt very looked after, all my troubles and worries were well explained and the process was smooth all through out
Matthew was very kind and helpful
Matthew was very kind and helpful, he helped with all the paperwork and made the process of buying a car very easy for me. I would highly recommend buying a car from here.
Rhys was great!
Rhys was great!, helped me through the process and didnt make me feel rushed or pressured into anything!
Very friendly and accommodating
Very friendly and accommodating
Thank you to mathew and everyone for being great
Catrin
Catrin was pleasant, friendly and very efficient which made for purchasing the vehicle straight forward and hassle free.
Fabulous service from all the team at…Electric MG purchase
Fabulous service from all the team at Trade Centre Wales yesterday. From the staff on the floor to the finance team. Super helpful with choosing the right vehicle for us. Many thanks to team Catrin. Many thanks Barbara Davies
Amazing all around customer services…
Amazing all around customer services and super helpful. A smooth and great experience. Even managed to bag myself a web special
The customer care is very welcoming,
The customer care is very welcoming,
I drove home after part exchanging vehicles happy and clear with all inFormation.
Thank you trade center
Experience start to finish was easy
Experience start to finish was easy, got car sorted in a day and Jay was very helpful
Excellent service from start to finish
Excellent service from start to finish, this was one of the Web specials which was great.
Great experience
Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth. Would definitely recommend if looking to buy a great second hand car.
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