TicketApt 

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See what reviewers are saying

Rated 1 out of 5 stars

In Sept 24 we booked two best circle SEATING tickets for the Last Night of the Proms 2025. No tickets arrived so we started chasing TICKETAPT by e-mail two weeks before the event. Their website is... See more

Rated 1 out of 5 stars

We bought tickets for The Last Night of the Proms for today, 13.09.2025 and have traveled especially to London from Berlin. No tickets, no replies to our e-mails - absolute scam!!! Ticketapt: get in... See more

Rated 1 out of 5 stars

Ii bought tickets for Coldplay in October 24 for the Wembley concert in August 25 . I never received the tickets even having received emails for weeks before saying not to panic everyone will recei... See more

Rated 3 out of 5 stars

When I first ordered tickets for The Last Night of the Proms I got an order confirmation and following me emailing a question, a prompt reply, so I was pretty optimistic. However part way through th... See more

Company details

  1. Event Ticket Seller

Written by the company

TicketApt.com is a safe and secure marketplace for fans to purchase tickets to the world's top sports, concerts, festivals, theatre and many other live entertainment events.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

NFL London games

After not receiving my tickets, I emailed and had a response with my tickets less than 48 hours later. Great seats. Easy tickets online. Will use again

October 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, went to see New York giants vs Green Bay packers and had such good seats. Would definitely go again with ticketapt. 😊

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

Pack

Was a great experience seeing the new Tottenham stadium the atmosphere was awsome
Unfortunately the result didnt go our way
GO PACK GO

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

Desperate for NY Giants tickets!

I tried to secure tickets for NY Giants game in London when they were released but sadly was unsuccessful :( I turned to many re-seller sites to find tickets as I desperately wanted to get tickets as a gift for my partner who is the ultimate NY Giants fan :) after much internet trawling, I settled on TicketApt and I am so glad I did! Fantastic tickets available in prime seats, superb service from TicketApt and total peace of mind! My partner was beyond ecstatic with the experience and I wouldn’t hesitate to recommend TicketApt to anyone who is looking for tickets to major events! Thanks TicketApt for making our NFL experience :)

October 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Tickets for NFL in London

I ordered tickets for the first NFL game in London, on october 2.
I was in contact with supportchat a couple of times, because I had questions about seating in different blocks, and I got help with ordering extra tickets at a later stage.
Great assistance all the way! I will absolutely use TicketApt the next time also.

October 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Bought NFL tickets for saints game

Bought NFL tickets for saints game, came a week before the game. Communication was good through emails as I was in 2 minds to wether the were a dodgy selling site. They weren't, my tickets worked perfectly. Would recommend of this experience

October 2, 2022
Unprompted review
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Reply from TicketApt

Thanks Karl! We're please you had a good experience. Building a trustworthy reputation is of the upmost important to us

Rated 1 out of 5 stars

Event is next weekend and I have yet to…

Event is next weekend and I have yet to receive notification or information about where my tickets are.

September 26, 2022
Unprompted review
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Reply from TicketApt

Hi Adrian, NFL tickets have only just started being dispatched by official partners. We are currently in the process of delivering tickets to all TicketApt customers. You can expect an email with your mobile tickets on in the next 48 hours.

Rated 5 out of 5 stars

Manchester United vs Arsenal, Old Trafford

I used this service to buy tickets to the Premier League.

My experience was very positive. I had some issues and these were resolved quickly and positively. I am used to abysmal customer service from even big and well known companies and public services, but I got a real response from a real human really quickly.

The ticket I was provided was a really good one. Yes, it was expensive, but it was hassle free and that's what I wanted.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

i am SHOCKED

i am SHOCKED. I’m not going to lie I was pretty certain I had been scammed and the shock on my face when I actually got in to Wembley for Coldplay 12/08/2022 was something else. Everything about this website screams scam but e-tickets were sent through a couple days before the event with instructions on what to do (we had to print ours like every other ticket at Wembley) and then that was it. Everytime I’ve sent an email they’ve responded within a decent timeframe. I’m honestly amazed and will definitely be using ticketapt again

August 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Coldplay tickets

Ordered 3 tickets to see Coldplay at Wembley 12/8/22, was a bit unsure because I’d never heard of Ticketapt but gave them a go and can honestly say I had a great experience. Tickets I think were reasonably priced @ £70 each considering the size of the event. ticket downloads were easy and 5 days before the event. Will definitely use them again.

August 13, 2022
Unprompted review
Rated 2 out of 5 stars

How long does it take to receive a…

How long does it take to receive a reply from my email please? I can't find any telephone number to ring you. Coldplay dates have been changed and we are unable to go that night, we would never have booked that day due to work and children commitments so require a reply to my email ASAP please

August 5, 2022
Unprompted review
TicketApt logo

Reply from TicketApt

Hi Emma, date changes are unfortunately out of our control, but we are pleased we could issue you a refund on this order and appreciate your patience.

Rated 5 out of 5 stars

Easy and Seamless

Great experience getting tickets to 150th open. Tickets came a week before the event and was communicated clearly how they would arrive (via official Open App). No problems with the delivery or tickets and had a great time at the event!

July 22, 2022
Unprompted review
TicketApt logo

Reply from TicketApt

Thanks Julie we're pleased you enjoyed the experience

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