Ive had a very good experience but would like being able to get more surveys that are worth more
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Review summary
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Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
Very good application if you looking for a side hustle, but sometimes they kick you out of the survey .
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
4.0
Great
7K reviews
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The survey never actually gave me a…
The survey never actually gave me a survey to complete. The only questions that kept coming up, were my age, household income, whether or not I had children under 18, and my state, and zip code. I never really got to an actual survey. Kind of disappointing.
April 4, 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience. We understand how disappointing it is when you only go through screening questions and don’t reach a full survey. Survey availability depends on partner requirements and eligibility. We’d like to better understand your case and help. Please email us at help@topsurveys.app.
Was Good
Started off great got my first payout no issues then the app stopped tracking my game play , can’t do surveys can’t even cash out $5 it was good now it sucks. Have sent 4 emails only vague reply
April 4, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for the frustration this has caused. We understand how disappointing it is when tracking and cashout features stop working. Please email us again with your account details so we can escalate and properly resolve this for you.
I dont know how this company can have…
I dont know how this company can have these ratings when they are scammers. They block your account without telling you the reason, they dont even say its blocked. They just dont let you withdraw your funds and you just stay in limbo, literally been having this issue for over a year. Its just a scam company, I wouldnt touch it if I were you.
March 30, 2026
Unprompted review
Reply from TopSurveys
Hi, we’re sorry to hear about your experience. We understand your frustration regarding your account and withdrawal concerns. We want to better understand your situation and help resolve it. Please contact us at help@topsurveys.app so we can review your case.
Asked for help and was banned!
I sent a complaint about a reward pending asking for advice on what to do for a chime reward I started I was only asking for advice when i finally received the reward I tried to cash out it was thirty dollars and then next thing I know I'm banned forever it says! The worse thing is it can't do any similar steps with chime because i already did it on top surveys and received no reward for my time it's still in my account and still can't get the money earned.
April 24, 2025
Reply from TopSurveys
We’re sorry for your experience. We want to better understand what happened with your reward and account status so we can review this properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.
Reply from TopSurveys
Bonjour,
Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.
Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.
Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.
Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.
Cordialement,
L'équipe d'assistance TopSurveys
its a great app to make money
March 27, 2025
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
A fraudulent site
A fraudulent site, the reward can't be withdrawn, don't waste your time
March 22, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the withdrawal issue you’re facing so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
If not eligible dont send me to new surveys
Does a survey that states 18 minutes im there for 4 different surveys telling me not eligible to then get sent straight to a 35 minute survey, simply stop the survey and let us pick a new one instead of looping around for not a single reward, this is stupid to deal with cause im told 1 survey and im told a set time and i get there can be a few minutes here and there discrepancies but not a whole 17 minutes longer. Technically could have done a whole other survey with that added time and again not a single reward
March 25, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the repeated disqualifications and survey time discrepancies so we can review your case. Survey eligibility and routing are controlled by providers and can change during completion. Please contact us at help@topsurveys.app so we can investigate further.
Tried to get my first $20 payment…
Tried to get my first $20 payment transfer to my bank. Says it was done and I haven't received anything and no one will help
March 24, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your missing payout and help resolve it. I wanted to inform you that typically, an email containing a link to redeem your rewards or voucher is dispatched to you within 30 minutes. In case it doesn't appear in your inbox, I kindly suggest checking your SPAM/Junk folder as well. Sometimes, our emails might land there if our address isn't yet added to your contact list. If the issue continues, contact us at help@topsurveys.app.
I don't really know what to say about a…
I don't really know what to say about a half like this I mean they pay you for I definitely cash that with them they definitely do pay you it's just so hard for me to keep focus on doing these surveys for like 12 cents or 24 cents 32 cents some of them might be $2.88 I don't know but most of them are under a dollar but they do pay
November 6, 2025
Reply from TopSurveys
Thanks for your honest feedback. We’re glad you’ve been able to cash out successfully. We understand that smaller rewards can feel discouraging and appreciate your input. We’ll share your feedback with our team to help improve the experience. If you need support, contact us at help@topsurveys.app.
A pleasant and wonderful experience…
A pleasant and wonderful experience with compensation or alternative surveys if the one selected is rejected. Hope the great experience continues.
March 23, 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I like this site
November 4, 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Awful if I'm being honest stay well…
Awful if I'm being honest stay well clear, the amount of time I've done a survey that's longer than 30 mins to get to the last section and be 'screened out' is ridiculous, happens over and over, so stay well clear customer service just play the dumb card to it all
September 9, 2025
Reply from TopSurveys
We’re sorry for your experience. A screen-out happens when a survey provider determines you don’t match their required profile or quotas, even after you’ve started or nearly finished the survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review it.
It's real money when you finish their…
It's real money when you finish their surveys and easy money u earned most important thing they paid with no delay or pluffing
March 23, 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Absolute rip off
Absolute rip off
I’ve done loads of surveys most of which I didn’t get paid for. They say they’ll take five minutes when they take 25 minutes and when you finished and you think okay I did all of that for 10p. You don’t get the 10p. I can’t even cash out because I can’t get to the £5 to cash out. I haven’t managed accumulate enough money and it’s taking me weeks. It’s ridiculous.
March 22, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your concern regarding missing rewards and survey duration so we can help investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
Keep getting kicked out of the survey…
Keep getting kicked out of the survey when they ask race and I put white
August 14, 2025
Reply from TopSurveys
We’re sorry for your experience. Survey eligibility is determined by the survey provider’s targeting criteria, which can include demographic requirements. Screen-outs can happen even after starting a survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review it.
Exhausting
To spend anywhere from 10-30+ minutes literally completing a survey to receive the message, not qualified, is ridiculous. Survey creators need to design these things so that the unqualified are identifiable early on, unless the overall purpose is get their survey responses free. Well, aside from what they pay the site. Let’s not forget the frequent failures at the point of completion that are “broken” for another opportunity to skip paying. As for the site, much too frequently I don’t receive the cash payout in my bank account. I see 5 star reviews here but after 7 weeks and 1-3 payout failures every week, I’m done.
March 20, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the disqualifications and payout issues you mentioned so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
Withdrawal issue
I did my best to complete so many surveys and played game but at the end i can't withdraw the amount when ever i try it says technical error this is really irritating me a lot
User name. Asim
March 1, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your withdrawal issue and review your account properly. Please contact us at help@topsurveys.app with your details so our team can investigate what’s causing the technical error and assist you further.
HIGH OFFERS CASINO ONES NO PAYMENT
Everytime I make a casino offer I never get paid! I have all the proffs about what im saying. Top surveys and heycash same owner and same NO PAYMENTS with high offers!
March 1, 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand the missing rewards on your casino offers and review your case properly. Please contact us at help@topsurveys.app with your account details and any proof so our team can investigate and assist you further.
Reply from TopSurveys
Hallo,
vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Ihnen TopSurveys gefällt.
Ihre freundlichen Worte bedeuten unserem Team viel und motivieren uns, uns stetig zu verbessern und Ihnen das bestmögliche Erlebnis zu bieten.
Bei Fragen oder Anregungen erreichen Sie uns jederzeit unter help@topsurveys.app. Wir freuen uns, von Ihnen zu hören.
Wir schätzen Ihr Feedback und arbeiten kontinuierlich daran, Ihre Erfahrung mit TopSurveys zu optimieren.
Mit freundlichen Grüßen, Ihr TopSurveys-Support-Team
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