TopSurveys Reviews 

6,516
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,674 reviews, reviewers had a great experience with this company. Customers find the app enjoyable, offering fun surveys and games that are often described as addicting and easy to fill out. Many appreciate the quick and reliable payment system, with earnings often transferred rapidly to PayPal or Revolut. Reviewers consistently highlight the app's legitimacy and efficiency, making it a preferred platform for earning rewards and noting it truly pays out. However, some people were dissatisfied with the user experience, reporting surveys freezing, kicking them out, or not crediting progress, often taking longer than advertised. Some reviewers also mentioned issues with game progress not being recorded or changes in cash-out policies, including new minimums or fees.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as not being paid for... See more

User experience

Customers had ambiguous experiences with the user experience, with some initially finding the app easy to use... See more

Application

Reviewers mention positive feedback about the app, with many finding it to be one of the best survey apps... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing significant dissatisfaction due to... See more

Value for money

People report ambiguous experiences with value for money, with some customers expressing satisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It’s fun to fill out but most of the surveys never finish or you do not Qualify to do.

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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4.1

All reviews

(6,516)

3,441 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the worst

the worst. the surveys are kicking ne out half way. and game offers are not payed, after conracting support they said sorry, but the offer wasn’t tracked and then disappeared. do not recommend

April 13, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Sorry for the frustration with surveys and game offers. We understand how disappointing that is. Some offers may not track properly due to third-party systems, but we want to help review your case. Please email us at help@topsurveys.app with details so we can investigate.

Rated 3 out of 5 stars

Great surveys!

May 16, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your great feedback! We’re really glad you’re enjoying the surveys. If you ever need help or have questions, feel free to reach out anytime at help@topsurveys.app. We appreciate you being part of TopSurveys!

Rated 1 out of 5 stars

Why?

I don't understand why people have a good experience here. Why is it that I can literally take an ENTIRE survey, and THEN get kicked out? Is it possible for someone to clone my screen and take my survey earnings? This is ridiculous, I get kicked out every single time!

April 15, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, sorry for the frustration. Being kicked out at the end of surveys can happen due to quota fills, quality checks, or eligibility filters. Your screen isn’t being cloned or stolen. Please email help@topsurveys.app with details so we can check your account.

Rated 1 out of 5 stars

Too personal

These surveys that I took were all about my race and questions about my children. I thought I would be reviewing goods and services, not forking over my personal information. Beware, may be doing surveys for the government!

April 13, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, thank you for your feedback. We’re sorry for any concern caused by the questions you encountered. Some surveys include demographic questions required by research partners to match eligibility criteria. We’d like to better understand your experience and help. Please email us at help@topsurveys.app with your details.

Rated 5 out of 5 stars

Top Surveys come back from the Dead

Top Surveys come back from the Dead
They now have a exciting way to do your surveys now.
Other sites you do their surveys and get rejected a lot. I say 10 surveys get rejected and then on the 11th you complete and get a small reward. NOT WITH TOP SURVEYS. NO REJECTINGS BIG PAYOUTS and that's the TRUTH. I Love this site.

November 6, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Earned $15 and never got paid

Earned $15 and never got paid. Not impressed

November 24, 2025
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience and understand how frustrating it is not receiving your payout after earning rewards. We’d like to better understand your case and help resolve this. Please email us at help@topsurveys.app with your account details so we can investigate further.

Rated 1 out of 5 stars

Piece of shit scammers won’t let me…

Piece of shit scammers won’t let me redeem my money

April 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your frustration with redeeming your earnings. We understand how important payouts are and would like to better understand your situation so we can help review your account. Please email us at help@topsurveys.app with your details so we can investigate this further.

Rated 5 out of 5 stars

Fast cash !EXTRA CASH IS ALWAYS GOOD

Fast cash !! Read write type and collect cash fast pay out fir as little or lot of time its on you how long you wanna put into this app i love it on all the spare time i give it i make a few extra $$ and extra $$ is always good

August 5, 2025
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Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

A fraudulent website suspends your…

A fraudulent website suspends your account when you reach the withdrawal limit.

April 1, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience and understand your concern regarding account suspension and withdrawals. We take these matters seriously and would like to better understand what happened so we can review your case. Please email us at help@topsurveys.app with your account details so we can investigate further.

Rated 3 out of 5 stars

Surveys are time consuming and don't…

Surveys are time consuming and don't pay enough.

April 7, 2025
TopSurveys logo

Reply from TopSurveys

Hi, thank you for your feedback. We’re sorry to hear the surveys feel time-consuming and not rewarding enough. We appreciate you sharing this and would like to better understand your experience so we can improve. Please email us at help@topsurveys.app with any details you’d like to share.

Rated 2 out of 5 stars

The survey never actually gave me a…

The survey never actually gave me a survey to complete. The only questions that kept coming up, were my age, household income, whether or not I had children under 18, and my state, and zip code. I never really got to an actual survey. Kind of disappointing.

April 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience. We understand how disappointing it is when you only go through screening questions and don’t reach a full survey. Survey availability depends on partner requirements and eligibility. We’d like to better understand your case and help. Please email us at help@topsurveys.app.

Rated 2 out of 5 stars

Was Good

Started off great got my first payout no issues then the app stopped tracking my game play , can’t do surveys can’t even cash out $5 it was good now it sucks. Have sent 4 emails only vague reply

April 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for the frustration this has caused. We understand how disappointing it is when tracking and cashout features stop working. Please email us again with your account details so we can escalate and properly resolve this for you.

Rated 1 out of 5 stars

I dont know how this company can have…

I dont know how this company can have these ratings when they are scammers. They block your account without telling you the reason, they dont even say its blocked. They just dont let you withdraw your funds and you just stay in limbo, literally been having this issue for over a year. Its just a scam company, I wouldnt touch it if I were you.

March 30, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience. We understand your frustration regarding your account and withdrawal concerns. We want to better understand your situation and help resolve it. Please contact us at help@topsurveys.app so we can review your case.

Rated 1 out of 5 stars

Asked for help and was banned!

I sent a complaint about a reward pending asking for advice on what to do for a chime reward I started I was only asking for advice when i finally received the reward I tried to cash out it was thirty dollars and then next thing I know I'm banned forever it says! The worse thing is it can't do any similar steps with chime because i already did it on top surveys and received no reward for my time it's still in my account and still can't get the money earned.

April 24, 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your reward and account status so we can review this properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.

Rated 5 out of 5 stars

Bonne application

Bonne application

March 20, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,
L'équipe d'assistance TopSurveys

Rated 5 out of 5 stars

its a great app to make money

March 27, 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

A fraudulent site

A fraudulent site, the reward can't be withdrawn, don't waste your time

March 22, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the withdrawal issue you’re facing so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

If not eligible dont send me to new surveys

Does a survey that states 18 minutes im there for 4 different surveys telling me not eligible to then get sent straight to a 35 minute survey, simply stop the survey and let us pick a new one instead of looping around for not a single reward, this is stupid to deal with cause im told 1 survey and im told a set time and i get there can be a few minutes here and there discrepancies but not a whole 17 minutes longer. Technically could have done a whole other survey with that added time and again not a single reward

March 25, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the repeated disqualifications and survey time discrepancies so we can review your case. Survey eligibility and routing are controlled by providers and can change during completion. Please contact us at help@topsurveys.app so we can investigate further.

Rated 1 out of 5 stars

Tried to get my first $20 payment…

Tried to get my first $20 payment transfer to my bank. Says it was done and I haven't received anything and no one will help

March 24, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing payout and help resolve it. I wanted to inform you that typically, an email containing a link to redeem your rewards or voucher is dispatched to you within 30 minutes. In case it doesn't appear in your inbox, I kindly suggest checking your SPAM/Junk folder as well. Sometimes, our emails might land there if our address isn't yet added to your contact list. If the issue continues, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I don't really know what to say about a…

I don't really know what to say about a half like this I mean they pay you for I definitely cash that with them they definitely do pay you it's just so hard for me to keep focus on doing these surveys for like 12 cents or 24 cents 32 cents some of them might be $2.88 I don't know but most of them are under a dollar but they do pay

November 6, 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your honest feedback. We’re glad you’ve been able to cash out successfully. We understand that smaller rewards can feel discouraging and appreciate your input. We’ll share your feedback with our team to help improve the experience. If you need support, contact us at help@topsurveys.app.

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