TopSurveys Reviews 

6,447
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,839 reviews, reviewers had a great experience with this company. Customers frequently praise the app and website for being user-friendly, intuitive, and efficient, making it easy to engage with surveys and games. Many people appreciate the quick and reliable payment system, noting that earnings are often transferred instantly to PayPal or other accounts. Reviewers also enjoy the variety of fun surveys and games available, finding them a good way to earn extra money or gift cards. However, some customers also noted issues with survey completion, reporting that surveys often freeze, kick them out, or disqualify them after significant progress. People also mentioned frustration with low earnings from surveys and a lack of available opportunities. Additionally, a few other people felt that game progress was not always tracked correctly, leading to uncredited rewards despite completing milestones.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as error messages when... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Application

People report positive experiences with the app, with many finding it effective for earning money and easy to... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use and intuitiveness,... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing dissatisfaction with the low... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,447)

4,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to cash out but the money was…

Tried to cash out but the money was never deposited into my account. If it sounds to good to be true it probably is.

July 1, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received your reward email yet, and we understand how important it is to receive your reward promptly.

Reward emails can occasionally be delayed due to processing times or email delivery. We also recommend checking your spam or junk folder, as the email may have been filtered there.

If you still can't find your reward email, please contact us at help@topsurveys.app. We'll be happy to review your account and resend your reward email if needed.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

This app started off great

This app started off great. But then there was “tracking” issue with an offer I was working on as I reached the higher payout tasks, the app stopped tracking. After reaching out to support, I was told the app stopped tracking and they couldn’t do anything about it.
Ok, weird ok I had no other issues prior so I let it go. However, my most recent offer I engaged with was paying until I got to higher level in the offer. This offer had two different ways to earn rewards, one was to level up and another was to to play a certain amount of cash games. My cash games tracked and I was paid for meeting those milestones. However, my level progress stopped tracking. I reached out to support and I was given a list of things they needed including me screen recording me entering into my top surveys account then to the offer to show my progress. It’s been over 3 weeks since I have received any response from them. I’ve sent 2 emails since with nothing from them.
It’s very frustrating to be ignored by a company.
I am hoping they will do the right thing and pay what is owed.

June 24, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.

Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.

We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

This site is a complete scam and tbe…

This site is a complete scam and tbe responses you see from the company contact us so we can help is just a smoke screen to make them look like they really arnt stealing the users money when you contact they first try to no answer and hope you just forget snd go away, whrn that dosent work they escalte it to a nonexsiting department to try and waste more time. So you will get the pennies foe the levels that pay nothing really when you stay and make the big rewards all of a sudden you ate never tracked they do t k pw ehats goimg on and its all a lie they took your money and you never get paid. If you keep at it they will finally get yoy a partial credit i have nevsr received what i was supposed to.

July 11, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.

Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.

We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Very legit and professional

Very legit and professional, they pay via revolut bank in Nano seconds

July 11, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

It's good because they will pay…

It's good because they will pay directly to your PayPal account on the same day just 1 minutes and the survey is good as long as you choose the full Star and if you disqualified in the survey they will give you the surprised gift that you the one choose

July 10, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I spent 5 days on task and go nothing

I spent 5 days completing a task and got nothing, it's a scam the surveys will be blocked mid survey and i spent more than a week trying to complete a task and then it was marked and complete but they didn't add the money to my wallet it's an absolute scam they makes thousands of dollars on our backs guys dont waste your time

July 10, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We understand how disappointing it can be when you experience more than one issue, and we appreciate the opportunity to help.

Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed.

To help us look into each concern thoroughly, please send us an email at help@topsurveys.app with your account details and a brief description of each issue. If possible, include any relevant screenshots or additional information, as this will help us investigate more efficiently.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Excelent surveys

July 10, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

They are helping customers.

September 22, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Locked on Too Many Errors Bug wont let…

Locked on Too Many Errors Bug wont let me clam my reward just straight bs

July 8, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

I made daily around 3-5$ and i withdraw…

I made daily around 3-5$ and i withdraw 8 times successfully

July 8, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

One word...SCAM

July 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Didnt give me any money for a completed…

Didnt give me any money for a completed task.

November 12, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hallo,

Hartelijk dank voor uw fantastische feedback! We zijn blij te horen dat u TopSurveys zo waardeert.

Uw vriendelijke woorden betekenen veel voor ons team en inspireren ons om TopSurveys te blijven verbeteren en de best mogelijke ervaring voor onze gebruikers te bieden.

Mocht u vragen of suggesties hebben, neem dan gerust contact met ons op via help@topsurveys.app. We horen graag van u.

We stellen uw feedback zeer op prijs en streven ernaar uw ervaring met TopSurveys continu te verbeteren.

Met vriendelijke groet,
Het TopSurveys Supportteam

Rated 1 out of 5 stars

Not a Serious site read everything I write. Beware!

Let's start with they charge you to withdraw the money you earn to PayPal. They have low paying surveys, you're lucky if you can get $2 CAD for 15 minutes of your time, which hardly ever happens. If you do a survey once you are finished, you are supposed to be redirected back, when that doesn't happen, they refuse to pay you even if you give them a screenshot showing the survey has been saved, customer service plays around with you sending copy and pasted responses saying they are not responsible to pay you even though they are the ones that offer the survey to you. Their head office is in Sweden, so if you even think of filing a small claim for breach of agreement, you would have to do it there and pay 3500 euros upfront to have the case in court. Do not sign up with them, stay away! I went through all this with them and in the end I deleted the account ! Has you see their response below an answer not even close to what I wrote, they just copied and pasted a standard answer.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"
"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Racist survey platform

Surveys are catered to Caucasians. This survey platform is RACIST. If you are Asian, Latino or Black you are likely to be disqualified. My friend and I decided to test this theory out incase these scums lie.

July 1, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Application efficace et qui paie…

Application efficace et qui paie rapidement,je recommande.

June 28, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Typical disqualifying site.

Typical disqualifying site. Once you cash out a reward ,you get disqualified for every survey you try. Don't waste your time.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Top surveys excelente y honesta empresa

Hola: Top surveys son una excelente empresa, muy honestos y NUNCA amenazan a los panelistas,como si hacen otros, también pagan de inmediato y sin ningún problema.
Hello: Topsurveys is an excelent company,very honest, and They never threat to the PANELISTAS, like others, They pay inmediatly without problems. Congratulations.

July 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hola,

¡Muchas gracias por tus maravillosos comentarios! Nos alegra saber que estás disfrutando de tu experiencia con TopSurveys.

Tus amables palabras significan mucho para nuestro equipo y nos inspiran a seguir mejorando y brindando la mejor experiencia posible a nuestros usuarios.

Si alguna vez tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nosotros en help@topsurveys.app. Siempre estaremos encantados de saber de ti.

Valoramos tus comentarios y estamos comprometidos a mejorar continuamente tu experiencia con Top Surveys.

Un cordial saludo,
El equipo de Soporte de TopSurveys

Rated 5 out of 5 stars

Ha sido una app y página muy fácil de…

Ha sido una app y página muy fácil de utilizar he intuitiva, muy recomendada

July 3, 2026
TopSurveys logo

Reply from TopSurveys

Hola,

¡Muchas gracias por tus maravillosos comentarios! Nos alegra saber que estás disfrutando de tu experiencia con TopSurveys.

Tus amables palabras significan mucho para nuestro equipo y nos inspiran a seguir mejorando y brindando la mejor experiencia posible a nuestros usuarios.

Si alguna vez tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nosotros en help@topsurveys.app. Siempre estaremos encantados de saber de ti.

Valoramos tus comentarios y estamos comprometidos a mejorar continuamente tu experiencia con Top Surveys.

Un cordial saludo,
El equipo de Soporte de TopSurveys

Rated 1 out of 5 stars

this site used to be good and even have…

this site used to be good and even have screen out bonuses but now after completing a long survey, you get nothing or a 0.01$. Don't waste your time here.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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