TopSurveys Reviews 

6,417
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,839 reviews, reviewers had a great experience with this company. Customers frequently praise the app and website for being user-friendly, intuitive, and efficient, making it easy to engage with surveys and games. Many people appreciate the quick and reliable payment system, noting that earnings are often transferred instantly to PayPal or other accounts. Reviewers also enjoy the variety of fun surveys and games available, finding them a good way to earn extra money or gift cards. However, some customers also noted issues with survey completion, reporting that surveys often freeze, kick them out, or disqualify them after significant progress. People also mentioned frustration with low earnings from surveys and a lack of available opportunities. Additionally, a few other people felt that game progress was not always tracked correctly, leading to uncredited rewards despite completing milestones.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting issues such as error messages when... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Application

People report positive experiences with the app, with many finding it effective for earning money and easy to... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use and intuitiveness,... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing dissatisfaction with the low... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,417)

4,032 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excelent surveys

July 10, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

They are helping customers.

September 22, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Locked on Too Many Errors Bug wont let…

Locked on Too Many Errors Bug wont let me clam my reward just straight bs

July 8, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.

There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.

We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

I made daily around 3-5$ and i withdraw…

I made daily around 3-5$ and i withdraw 8 times successfully

July 8, 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

One word...SCAM

July 7, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Didnt give me any money for a completed…

Didnt give me any money for a completed task.

November 12, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hallo,

Hartelijk dank voor uw fantastische feedback! We zijn blij te horen dat u TopSurveys zo waardeert.

Uw vriendelijke woorden betekenen veel voor ons team en inspireren ons om TopSurveys te blijven verbeteren en de best mogelijke ervaring voor onze gebruikers te bieden.

Mocht u vragen of suggesties hebben, neem dan gerust contact met ons op via help@topsurveys.app. We horen graag van u.

We stellen uw feedback zeer op prijs en streven ernaar uw ervaring met TopSurveys continu te verbeteren.

Met vriendelijke groet,
Het TopSurveys Supportteam

Rated 1 out of 5 stars

Not a Serious site read everything I write. Beware!

Let's start with they charge you to withdraw the money you earn to PayPal. They have low paying surveys, you're lucky if you can get $2 CAD for 15 minutes of your time, which hardly ever happens. If you do a survey once you are finished, you are supposed to be redirected back, when that doesn't happen, they refuse to pay you even if you give them a screenshot showing the survey has been saved, customer service plays around with you sending copy and pasted responses saying they are not responsible to pay you even though they are the ones that offer the survey to you. Their head office is in Sweden, so if you even think of filing a small claim for breach of agreement, you would have to do it there and pay 3500 euros upfront to have the case in court. Do not sign up with them, stay away! I went through all this with them and in the end I deleted the account ! Has you see their response below an answer not even close to what I wrote, they just copied and pasted a standard answer.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"
"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Racist survey platform

Surveys are catered to Caucasians. This survey platform is RACIST. If you are Asian, Latino or Black you are likely to be disqualified. My friend and I decided to test this theory out incase these scums lie.

July 1, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Application efficace et qui paie…

Application efficace et qui paie rapidement,je recommande.

June 28, 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Typical disqualifying site.

Typical disqualifying site. Once you cash out a reward ,you get disqualified for every survey you try. Don't waste your time.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Top surveys excelente y honesta empresa

Hola: Top surveys son una excelente empresa, muy honestos y NUNCA amenazan a los panelistas,como si hacen otros, también pagan de inmediato y sin ningún problema.
Hello: Topsurveys is an excelent company,very honest, and They never threat to the PANELISTAS, like others, They pay inmediatly without problems. Congratulations.

July 4, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hola,

¡Muchas gracias por tus maravillosos comentarios! Nos alegra saber que estás disfrutando de tu experiencia con TopSurveys.

Tus amables palabras significan mucho para nuestro equipo y nos inspiran a seguir mejorando y brindando la mejor experiencia posible a nuestros usuarios.

Si alguna vez tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nosotros en help@topsurveys.app. Siempre estaremos encantados de saber de ti.

Valoramos tus comentarios y estamos comprometidos a mejorar continuamente tu experiencia con Top Surveys.

Un cordial saludo,
El equipo de Soporte de TopSurveys

Rated 5 out of 5 stars

Ha sido una app y página muy fácil de…

Ha sido una app y página muy fácil de utilizar he intuitiva, muy recomendada

July 3, 2026
TopSurveys logo

Reply from TopSurveys

Hola,

¡Muchas gracias por tus maravillosos comentarios! Nos alegra saber que estás disfrutando de tu experiencia con TopSurveys.

Tus amables palabras significan mucho para nuestro equipo y nos inspiran a seguir mejorando y brindando la mejor experiencia posible a nuestros usuarios.

Si alguna vez tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nosotros en help@topsurveys.app. Siempre estaremos encantados de saber de ti.

Valoramos tus comentarios y estamos comprometidos a mejorar continuamente tu experiencia con Top Surveys.

Un cordial saludo,
El equipo de Soporte de TopSurveys

Rated 1 out of 5 stars

this site used to be good and even have…

this site used to be good and even have screen out bonuses but now after completing a long survey, you get nothing or a 0.01$. Don't waste your time here.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Disappointing

I'm beyond disappointed to say the least. I had no issues up until now and If anything seemed scummy of a company. This would be it.

I completed a few paid tasks on an offer, each one tracked except the third one. (According to them) BUT it did track perfectly fine along the other two because not only did I get the 'cross out' and checkmark on the offer itself for that task, I got the pop up saying it will be credited and then it should have went to pending with my other one. It was a higher paid task and I understand they go into pending. Okay fine.

I felt relieved, checked pending and it's not there. I'm genuinely confused. I email support explaining the issues and it's going fine until and she says that my task is in pending and it will be released July 10th. I say great, can you please confirm that BOTH are pending because there should be two.

This is when they backtrack (keep in mind, I did say from the first message the specific offer and amount) now they're telling me tracking failed. I have screenshots of it showing it tracked. All 3 tracked, 1 paid, 1 pending and one is missing and NOW they're saying it didnt track? The task was a $70 purchase and it was worth $66.11. They should have fixed it whether the partner said it tracked or not, their system said it did track because it was completed on my account and the pop up came up saying it would credit me. I would stay away if this is how they're handling things.

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.

Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.

We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

not too bad

I wrote a bad review here yesterday because they screened me out a couple of times even though there ads say they won't , in any case I carried on yesterday and this morning got to 5 pounds , I withdrew it and it's in my pay pal account , so perhaps I was a bit hasty, even though I did get a few more screen outs, so overall quite good

July 3, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Super merci

August 19, 2025
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre merveilleux avis ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos aimables paroles comptent beaucoup pour notre équipe et nous encouragent à continuer à nous améliorer afin d'offrir la meilleure expérience possible à nos utilisateurs.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours ravis d'avoir de vos nouvelles.

Nous apprécions vos commentaires et nous nous engageons à améliorer continuellement votre expérience avec Top Surveys.

Cordialement,
L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

LOW pay and BROKEN surveys unpaid for

At first, it was fun. But suddenly you start to realize that you'll click on a survey that says $1 but by the end of it you get paid 0.55 because it routed you elsewhere. Then all of the surveys get cheaper. Then it takes 20 minutes of routing through multiple surveys to get to one survey just to make 25 cents.

Then, you'll complete a big survey and it will freeze right at the end -- and TopSurveys will refuse to pay you because they claim you didn't finish it and "their client did not pay them" for it so they will not pay you.

Simply put, in all honesty you can make about $1 an hour on these surveys. It is not worth the time, investment, or hassle of all of the "broken" surveys you do and then don't get paid for.

You cannot cash out free unless you get to at least $5. Ask yourself... is spending 5 hours to make $5 worth it?? No.

November 5, 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

It's a complete waste

It's a complete waste, You will repent once you download this scam app. It's a complete garbage. 1. You will score 1 dollar instantly but later keep waiting for surveys if found one termination will be the end result. 2. Games are developed in such a way that you will play the game in 1: 4 ratio (game 1 minute and ads 4 minutes. 3. Once you reach at threshold of cash out your account will be suspended. 4. Customer support is dumb and bot based. Rest is upto the consumers intelligence to use this scam or boycott it completely?

June 28, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

i recomend not useing this app they…

i recomend not useing this app they will pay u at first but then all of the sudden they will start having tracking problems and if u show them proof that u passed what then wanted they will pretty much tell u to bad and not pay u for it as of now they have not paid me at least 20 to 50 dollars and i just past 2 leavels now and they gave me nothing. So dont use them there are plenty of other ones to use.

June 27, 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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