TravelKon Reviews 

924
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably simple purchase process and the absolute ease of installing digital SIM cards for international travel without any major complications. Many people also appreciate the exceptional customer support, noting that prompt assistance via messaging apps is extremely helpful when setting up their reliable connections abroad. Some reviewers were not happy with network performance, mentioning slow data speeds and occasional connection dropouts in certain foreign regions during their trips. A few consumers additionally experienced difficulties with unexpected network limitations, daily speed caps, or unusual phone number configurations.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, friendly, and efficient assistance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting that purchasing, installing, and setting up... See more

Product

People report positive experiences with product, noting that it offers great value and reasonable pricing for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt assistance and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more

Rated 5 out of 5 stars

Fast friendly and efficient service. My data was working great however phone calls and texts weren't. After spending time with online agent via messenger my issue was resolved. I highly recommend T... See more

Rated 5 out of 5 stars

Have purchased multiple china sims from travelkon and have always been reliable with no issues with the great Chinese firewall. Fast and zero issue with access to Facebook and Whatsapp. Highly recomme... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

924 reviews

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Asks customers to review

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Replied to 86% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(924)

742 reviews in the last 12 months

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Rated 5 out of 5 stars

Used my e- sim in 10 different cities…

Used my e- sim in 10 different cities in China including Hong Kong. The e- sim gave me access to all of my usual Apps like Whatsapp, Facebook, TikTok etc. The connection issue was seamless and easy to connect.

I would recommend this product. Thank you 👌

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Reliable SIMs with Outstanding Customer Support

I've been using TravelKon for the past few years, and they've been fantastic. I've used their eSIMs throughout both Europe and Asia, and they've worked flawlessly every time. Their customer service is also excellent—they've always been quick to help, including processing refunds for eSIMs I didn't end up using.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The person who communicated with me via WhatsApp was very polite and helpful. I am not a technical savvy person and yet that person was very patiently guiding me through every step. Really appreciate his/her efforts assisting me finally installed the eSIM.
Thanks again. I have no hesitation in recommending Travekon eSIM to family and friends.

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

New e-sim User - Very Happy

New e-sim user found instructions easy to understand - and support chat very helpful before we left Australia. We had full connection in all countries visited and were amazed at how easily everything worked. Traveling as a couple with 2 different types of iphones we found the instructions did vary a bit, however, nothing we could not work out.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Travelkon for travel eSIM

I’ve been travelling a lot for last 12 months. Discovered Travelkon, have used non stop ever since. It’s very easy to install and internet has been very fast. Customers service is very attentive, almost get responses straight away. I’m very happy with it

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I had no issues installing the…

Firstly I had no issues installing the esim on my phone. Very easy to do.
Six days later I was having difficulty with the loss of data on my esim.
I contacted Travelkon and they were most helpful, talking me through step by step to rectify the problem.
Working perfectly now.

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

🇦🇺 A little complicated for a person my…

🇦🇺 A little complicated for a person my age - when installing. But there was plenty of online and real person help to get me started. I've been using it for a month and apart from the occasional search showing up in French language, data has been seamless in it's connections through Finland Sweden Germany Italy Poland an back to Finland.

July 20, 2026
Unprompted review
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