Trustify 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I knew this before I ordered from them they took my money and never received anything it’s been four months isn’t that a shame how do you take money from people that worked very hard for it an... See more

Rated 3 out of 5 stars

While you were not able to find any information that was helpful to me, I do feel that the investigator explored much of the available data. Just having someone do more than a routine search (that I... See more

Rated 3 out of 5 stars

It took to long time to assign an investigator Brian Spiegel did a good job and communicated well with us His replacement Chris .. Very unhappy with his service He followed the wrong person ...... See more

Rated 5 out of 5 stars

all my email correspondence with Trustify have been clear, quick response, and extremely courteous. Particularly as I live in Australia and am looking for someone in the USA. My assigned agent has bee... See more

Company details

  1. Association or Organization

Information provided by various external sources

Trustify provides instant access to a nationwide network of fully-licensed private investigators to take your case and get the evidence you need. Our private investigators have experience in a wide-range of cases, including: - Adultery/Infidelity - Child Custody - Divorce - Locate a missing person - Criminal background checks - Fraud and Financial investigations - Deep web and online research


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Trustify is your journey

Trustify has helped me strengthen so many different virtues in my life. Before coming across Trustify, I was lacking desire, drive, and patience, but most of all; strength. They are so welcoming and you can very clearly see their willingness to help you. I came from a really crappy scam company (Omnitrace) before coming across Trustify and they completely screwed me over and we're rude and of no help. Not only was Trustify very understanding, it made them just as angry. I can honestly say they are the only company (of any sort of business) that I've come across who genuinely want to help you, will do absolutely whatever it takes, and who cares. I got blessed to be able to work with Melanie. She is seriously the BEST. We work well together, have the same sense of humor, believe in the same things, want the same things, and respect one another. She's super easy to work with and she always responds within the hour or two. She will never leave you hanging. I very highly recommend Trustify to everyone in need of their assistance. For me, Melanie is helping me locate my biological Mother and other family members. I'm so grateful to have her on this crazy journey with me.

July 2, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

I would like to thank Carl Swope for …

I would like to thank Carl Swope for doing an excellent job. It only took one hour of his time, and so by his being honest he saved me money. That is what I call integrity. If I ever have any future concerns you will have my business. Edgar Wood

June 25, 2017
Unprompted review
Rated 1 out of 5 stars

I never got a full report

I never got a full report and had to keep asking for the information. The investigator didn't even do a rudimentary investigation. I found out more on my own. They didn't do the job and I want my money back!

June 13, 2017
Unprompted review
Rated 5 out of 5 stars

looking for an old friend from way back.

all my email correspondence with Trustify have been clear, quick response, and extremely courteous. Particularly as I live in Australia and am looking for someone in the USA. My assigned agent has been amazing, I never thought I would find my old friend. Thanks.

June 11, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent, thank you!

I had a great experience working with Trustify in bringing suspicion in my personal life to a definitive conclusion. I cannot thank both of the investigators that I have worked with enough for their dedication and effort that went into resolving this case.

June 9, 2017
Unprompted review
Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. My investigator kept me very informed through the whole process. He even went the extra mile to help with the investigation.

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

The lady I worked with was very …

The lady I worked with was very knowledgeable about what she was doing. I would recommend them highly. Not only working for you but they show an interest in your well being. Real concern.

June 8, 2017
Unprompted review
Advertisement
Rated 2 out of 5 stars

Next time have the Professional not …

Next time have the Professional not show up in one of your company vehicle's to stick out like a sore thumb in a small community trailer park.. Thank's for taking my money..

May 28, 2017
Unprompted review
Trustify logo

Reply from Trustify

Hi Rebecca,

We are sorry to hear you are disappointed with how the investigation proceeded. Please reach out to us directly so we can look into this matter for you. We want to make sure that all our customers receive the best service from the investigators.

The Trustify Team

Rated 3 out of 5 stars

Too pricey for the service was …

Too pricey for the service was provided. Most of the information I found myself on the Internet.

May 26, 2017
Unprompted review
Trustify logo

Reply from Trustify

Hi Anonymous,

We would like to look into your case to see if anything else could have been done. Sometimes the information that exists is limited, and one can never know the work is actually done. Please reach out to us so we can help.

The Trustify Team.

Rated 3 out of 5 stars

The customer service with Trustify was …ok.....

The customer service with Trustify was great however I felt like the detective that was assigned to my case didn't keep me as informed as I would've like to be.
I specifically wanted the person that I was having investied tracked on a certain date and that didn't happen because apparently he got sick and I constantly had to send him a text to find out status. I also felt a few times I was put on the back burner.

May 26, 2017
Unprompted review
Trustify logo

Reply from Trustify

Hi Susie,

We are sorry to hear you were disappointed with the level of service from your investigator. We encourage you to reach out to us so we can look into your case. We value your feedback and use to make sure we maintain the highest quality investigators in our network.

The Trustify Team

Advertisement
Rated 4 out of 5 stars

Investigator kept me informed …unfortunately

Investigator kept me informed throughout the investigation. She was polite, unfortunately she was unable to find who I was looking for or any new information on that person. Only new information I got was the person's possible mother name and address and another Facebook page

May 26, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look