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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the products offer fantastic support, feel exceptionally sturdy, and provide noticeable relief during daily walking or sports activities. Customers are also deeply impressed by the remarkably quick communication and the genuinely helpful and friendly attitude of the support staff. However, some customers also noted that the sizing guidelines can be quite tricky, as several items unfortunately ended up being too big or too tight. Despite these initial fitting issues, shoppers are always glad that the team swiftly manages completely smooth product exchanges without causing any extra trouble.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and comfort of... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are extremely helpful... See more

Order

Reviewers have mixed experiences regarding their order process, with many noting sizing mistakes or receiving... See more

Quality

Consumers find quality to be positive, highlighting that the knee braces are exceptionally well made,... See more

Response time

People report positive experiences with response time, highlighting prompt and immediate communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company. Devon... See more

Rated 5 out of 5 stars

Kept me informed from ordering to delivery. Provided me with a replacement item as original was a little too large without any additional costs or issues. Excellent customer service. Mr M Godley

Rated 5 out of 5 stars

Wow they answer quickly when you have a question ! The size I ordered I felt would be correct but they pinched upper and lower leg and I could not quite get the knee in the oval part of brace. So,... See more

Rated 5 out of 5 stars

I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size... See more


4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.6

All reviews

(89)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service …

I ordered for my husband and they were too big and when I contacted them for replacement they answered me fast and great customer service. I would recommend them to anyone great product.

September 3, 2026
Unprompted review
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Rated 4 out of 5 stars

The product is very well made

The product is very well made. Comfortable, however, I just needed a different size. The company is very easy to contact, response times are excellent. I definitely would recommend this product and company.

September 3, 2026
Unprompted review
Rated 4 out of 5 stars

Tightness of PeakFlex

I received my Peak Flex from you and I can feel how it works but it seems a bit loose even when tightened. I contacted your company and they were very helpful and willing to send a new one without returning the one I have. They are a good company when they are willing to work with you. I appreciate all they have done. The customer service is very helpful

September 2, 2026
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Rated 4 out of 5 stars

kept me informed from ordering to…

kept me informed from ordering to delivery. Also when I had questions , they produced answers. When I informed them that they size that was sent did not work properly they have offered to send the next size no charge. I will wait until I receive the product to update my review

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good company

When I originally received my braces they were the a little large ( I was probably in between sizes), when I contacted customer support they're more willing to send me the next size down. The braces look very well constructed I'm excited to get the smaller size. David Stlaurent

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Should be no stars

Should be no stars. Bogus scammers. Ordered 2 knee sleeves via Express delivery was told they shipped on 8/17. Still not here. Somehow there were supply chain issues after they supposedly shipped. AI scam site. Stay away.

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

In using the fitment chart supplied by…

In using the fitment chart supplied by the company, I found the chart was incorrect for me. Tightening the adjustment knobs fully did not give me the " compression" needed. In contacting the company they promptly agreed to replace with hopefully the correct size at no charge to me. My only complaint is the shipping time as they come from outside the US.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Happy!

I purchased two sets for my sister and son. My sister is happy and loves the fit and feel. Helps with her daily pain. I know my son will feel the same. His were the wrong size, so working with customer service to order the right size. Customer support had been responsive and top notch! Would highly recommend!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size very quickly. Thank you PeakFlex.

August 30, 2026
Unprompted review
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Rated 4 out of 5 stars

The most immediate response and promised resolution to my concerns

The most immediate response to my concerns. The first was inability to operate the knob, and then that was corrected. And then failure of the product to fulfill the expectations of support and comfort as I experienced more pain. I concluded it is possible that the sleeve I ordered was larger than I needed. And rather than having the extra large, I needed to have the large.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 pair of the leg sleeves…

I purchased 2 pair of the leg sleeves in XXL Size.. They were too loose and when I contacted customer service,they said they will replace the sleeves in Xl size.. I want to Thank Bella for resolving this issue I had with the leg sleeves I purchased..Will let you know how the new XL leg sleeves fit when I recieve them..THANK YOU..

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Wrong Size

Wrong Size
I mistakenly ordered the wrong size. I e-mailed them about the error. They contacted me immediately and told me not to worry they would send me my correct size. This company is amazing. I would recommend them.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this brace.

After trying several different braces and having no luck with them actually working, I was skeptical about ordering another knee brace. With the great price and positive reviews I decided to give Peak Flex a try, I figured if it doesn't work I'm not out much. I took advantage of the buy 2 get 2 deal and ordered 2 different sizes as I am working on losing weight and wanted to have options. After receiving the braces, I tried the larger 1 on first. It felt good and comfortable but was just a little to big. I then tried on the smaller size i ordered. I was pleasantly suppressed with how comfortable and non restrictive the brace was. It is super easy to tighten and release while being a slim / non bulky design. I immediately felt the support in my knee and after waring it all day while working and going to the gym I had way less knee, back, and hip pain then normal. It has made doing everything easier, from walking to pickle ball, to strength training in the gym. The company is quick to respond with questions and help too. They are super friendly and willing to make sure the customer is happy. I would defiantly recommend this bracer to anyone.

August 26, 2026
Unprompted review

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