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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the products offer fantastic support, feel exceptionally sturdy, and provide noticeable relief during daily walking or sports activities. Customers are also deeply impressed by the remarkably quick communication and the genuinely helpful and friendly attitude of the support staff. However, some customers also noted that the sizing guidelines can be quite tricky, as several items unfortunately ended up being too big or too tight. Despite these initial fitting issues, shoppers are always glad that the team swiftly manages completely smooth product exchanges without causing any extra trouble.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and comfort of... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are extremely helpful... See more

Order

Reviewers have mixed experiences regarding their order process, with many noting sizing mistakes or receiving... See more

Quality

Consumers find quality to be positive, highlighting that the knee braces are exceptionally well made,... See more

Response time

People report positive experiences with response time, highlighting prompt and immediate communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company. Devon... See more

Rated 5 out of 5 stars

Kept me informed from ordering to delivery. Provided me with a replacement item as original was a little too large without any additional costs or issues. Excellent customer service. Mr M Godley

Rated 5 out of 5 stars

Wow they answer quickly when you have a question ! The size I ordered I felt would be correct but they pinched upper and lower leg and I could not quite get the knee in the oval part of brace. So,... See more

Rated 5 out of 5 stars

I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size... See more


4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.6

All reviews

(89)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product

I like the product. It provides the support I need to continue activities like sailing following a ruptured quadracept. Being able to adjust the support is a good feature.
Customer support was great. When I did not recieve what I thought I ordered rather than argue, they agreed to send me what I wanted without charge.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Peakflex Knee Brace

I contacted Peakflex regarding my purchase (4 braces in total) I informed them that I went by their sizing chart and mine were to big and could not tighten them any further. They told me they would be happy to replace them & for me not to worry about sending the ones I have back. The braces I received seemed well crafted & I can't wait until my replacement arrives! Great customer service!!!

August 24, 2026
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Rated 4 out of 5 stars

Made well

Made well. I got the large based on weight but my thigh is big hence the top was rolling down. Had to email for instructions to untighten as there was no instructions with item. Received prompt response within a few hrs. Need to include circumference of thigh not just maybe based on weight to fit well. Got 2 pairs. Hubby likes his and feels the support.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

I'm very happy with the customer support from the company. My original product was the wrong size and they gave me multiple options and a swift solution. I would not hesitate to do more business with the company knowing how they treat their customers

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

This company is awesome

This company is awesome, I’ve been in touch with them about a size replacement and they were amazing with getting me what I needed.these knee wraps are so well made and supportive . My knee is arthritic and larger than the other so I needed a larger size and they were right there ready to replace them. This is a great company to work with and customer service is A+++. Thank you TriPeakflex

August 21, 2026
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Rated 4 out of 5 stars

SIZING

If your thigh is bigger than normal of what your weight is for measuring, get the next size up

August 19, 2026
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Rated 5 out of 5 stars

Wow they answer quickly when you have a…

Wow they answer quickly when you have a question ! The size I ordered I felt would be correct but they pinched upper and lower leg and I could not quite get the knee in the oval part of brace. So, I e-mailed them and they explained how to pop the round button to loosen and see if that made a difference. When I once again e-mailed they contacted me and said they would take care of me and send me the next size up ! I am very happy with this company and highly reccomend them !

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

The knee Brace I received is a very…

The knee Brace I received is a very good product. My only problem was it was a size 2 bake but peak flex handled me getting a smaller size very professional. They are sending me a smaller size free of charge, which I thought was very nice of them. I will definitely order other products from peak flex. Thank you Lewis Pollara.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Product & Excellent…

⭐️⭐️⭐️⭐️⭐️ Great Product & Excellent Customer Service!
We ordered four knee braces from Peak Flex—two medium braces for me and two XL braces for my husband. The medium braces fit my husband perfectly, while the XL braces were too large for him. Peak Flex’s customer service was fantastic! They were quick to help and promised to send two replacement braces in the correct size at no additional charge.
The medium braces fit him perfectly, and he has found them to be extremely comfortable and supportive. We really appreciate Peak Flex standing behind their product and making sure we received the right fit.
We’re very happy with the quality of the braces and the customer service we received. Highly recommend Peak Flex! ⭐️⭐️⭐️⭐️⭐️

August 17, 2026
Unprompted review

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