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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great overall experience with this company. People frequently mention that the products offer fantastic support, feel exceptionally sturdy, and provide noticeable relief during daily walking or sports activities. Customers are also deeply impressed by the remarkably quick communication and the genuinely helpful and friendly attitude of the support staff. However, some customers also noted that the sizing guidelines can be quite tricky, as several items unfortunately ended up being too big or too tight. Despite these initial fitting issues, shoppers are always glad that the team swiftly manages completely smooth product exchanges without causing any extra trouble.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and comfort of... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are extremely helpful... See more

Order

Reviewers have mixed experiences regarding their order process, with many noting sizing mistakes or receiving... See more

Quality

Consumers find quality to be positive, highlighting that the knee braces are exceptionally well made,... See more

Response time

People report positive experiences with response time, highlighting prompt and immediate communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company. Devon... See more

Rated 5 out of 5 stars

Kept me informed from ordering to delivery. Provided me with a replacement item as original was a little too large without any additional costs or issues. Excellent customer service. Mr M Godley

Rated 5 out of 5 stars

Wow they answer quickly when you have a question ! The size I ordered I felt would be correct but they pinched upper and lower leg and I could not quite get the knee in the oval part of brace. So,... See more

Rated 5 out of 5 stars

I ordered knee sleeves for my mother-in-law, but she had difficulty putting them on due to her age. When I reached out to customer service, they were very helpful in replacing them for a bigger size... See more


4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.6

All reviews

(89)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Comfort Control

We've tried a lot of products for my husband's knees but they were all pretty much the same until we found this. The fact that he can change the tension tightness with the twist of a knob has made a world of difference for his job. The product material is great! I absolutely cannot believe how nice this is working for him! Great customer service when ordering and a product came quickly.

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

Quick response to my inquiry

Quick response to my inquiry. Wait for the sleeves to arrive before granting 5 stars. Based on the larger size one I think they are very soft and comfortable

August 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you kindly for your quick response to my situation.


Thank you kindly for your quick response in dealing with my product. Yes I would like to get a replacement which would be the large instead of the extra large I have. That is very kind of you and as far as service it's excellent. I understand you're a growing company and that is very professional of you to kindly help me in my situation. I really appreciate your response and hopefully continue to do more business in the future with you thank you kindly and have a great day Can send the same the same product only a large to the same address you did before?

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you kindly for your quick response to my situation.

Thank you kindly for your quick response in dealing with my product. Yes I would like to get a replacement which would be the large instead of the extra large I have. That is very kind of you and as far as service it's excellent. I understand you're a growing company and that is very professional of you to kindly help me in my situation. I really appreciate your response and hopefully continue to do more business in the future with you thank you kindly and have a great day Can send the same the same product only a large to the same address you did before?

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered 4 peakflex braces 2 left 2 right size medium

Ordered 4 peakflex braces 2 left 2 right size medium. I received 4 left braces. I emailed customer service and advised them that I had received 4 left braces vice 2 left and 2 right braces. They came back and informed me that my order was for 4 left braces. I replyed back stating that when I had placed the order I thought that I had changed the quanity from 4 left braces to 2 left and 2 right braces. Without hesiation they have agreed to send me 2 right peakflex braces size medium with no additional charges to me.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good knee brace

This knee brace is very comfortable and easy to use. I like the light weight design. The customer service is great and the ordering was very simple.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and great customer service!

Great customer service to go with a really neat product. I've been using knee sleeves for a couple of decades now and I've never been so pleasantly surprised by one! The patella cushion is really comfortable and I love the tightening knob and extra support these sleeves provide! If you have larger legs I would recommend one size up from what you would usually get, but other than that I can't recommend these enough! And they are covered by your HSA! Give PeakFlex a try if you want good support and comfort for your knees!

August 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent they have helped me tremendously with my purchase. I ordered the knee brace the tightening function caught my eye because my tibia is bowing. It works great with reducing the clicking in my knee but I had to continue to adjust it. I reached out to Customer service and they had suggested i try a smaller size. They have made this process effortless.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a size large according to…

I ordered a size large according to their measurements, but it was too big for my leg no matter how tight I got it so it’s not necessarily just based on your weight I was on the very low end of the scale for weight. I could not get it to fit me. I immediately emailed the company and they assured me that they would send me a smaller size free and no requirement to return the one that was too big. They required me to leave a review prior to them shipping a size medium to me free of charge so I am leaving this honest review and we’ll see what happens if I get the medium in the mail and if it’s free of charge so far so good as far as for the product it did seem to be well-made, but since I was not able to actually use it, I wait for the smaller size to see how it actually works.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Four PeakFlex knee sleeves and years of support

I purchased four PeakFlex knee sleeves! The company sent them right away and the design helps as I can "dial-in" the support as needed. I look forward to many years of support from these sleeves! I would recommend them to anyone experiencing knee weakness. I had a little issue with the sleeve fitting my knee properly and the customer service I receive was phenomenal in rectifying the situation.

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Authentic & Sturdy.

The peakflex brace looks and feels authentic and sturdy with all features working well, the only issue was that I ordered a size lower and will requesting for a bigger because I like what I saw.

August 10, 2026
Unprompted review
Rated 4 out of 5 stars

Brace provides good support

Brace excellent support. Best brace and I've tried many. However, impossible to loosen once made tight. Customer service is very good. Although I offered to return or exchange the brace, Customer Service will send me free replacement. No exchange nor return required.

August 10, 2026
Unprompted review

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