I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company. Devon... See more
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The product is well made and the fit…
The product is well made and the fit was great.
But, what makes the review 5 star more appealing is their customer service. A small glitch in size was immediately taken care of, The response time was immediate, courteously taken care of. The best response time I have every experienced.
Exchange mediums for Larges
The representative that helped. Me with the exchange was extremely helpful.
I ordered two left size XL need large, good customer service
I ordered two left size XL. When they I arrived I excitedly put them on only to find they were to loose. I could tell they would actually work great for me in a size large. I emailed the company and they answered within 24 hours said they would send another set at no charge and also cover shipping. That's what I call good customer service! I look forward to my new set and yes they do work!
Knee sleeve too small
Ordered the peak flex knee sleeve and I used the online chart to determine size. I ordered a large (6 ft, 175 lbs). It came promptly but was too small. I wrote them an email explaining what happened and they promptly returned a response telling me what I can do to get a larger size. It’s very easy to work with this company.
Scott Smusz
Peakflex has top-quality support and…
Peakflex has top-quality support and its products has outstanding quality.
I recently received Peakflex Knee…
I recently received Peakflex Knee Sleeve XXL. Product was larger than anticipated. An XL oe 3XL will work just fine. I prefer the BLACK color (which was sent to me, but it was too big.
I have total faith in this company
I have total faith in this company, they 100% give excellent customer service and their products are quality and excellent. I will continue to purchase items that I can use from this company.
Devon M Thomas
Thank you for responding to me
Thank you for responding to me. Thank you for your offer also.
Boxdry leakproof boxers
I ordered box dry leakproof boxers. And it's big on size. I reached out to customer service via email and they're willing to do a refund but I need to pay for shipping to Austria. Or an alternative of keeping the item and get a credit of 40% back . I replied inquiring about an exchange. They agreed with it even free shipping and keep the original item in return I have to leave an honest review. Screenshot and published date because they rely on customers real feedback in real time.
I ordered a brace based on the weight…
I ordered a brace based on the weight and received a XXL. It ended up being too big but felt good. I asked if I could return it for a smaller size and without hesitation I was sent a smaller size. To me that says a lot about a company and look forward to my knee feeling better.
Received my order but need a different size
Received my order and it was the wrong size for my husband. Peak Flex customer service has been outstanding in helping to remediation the issue and get the correct size to me to help my husband issue.
Good but tight
The product is well made and seems to work well. Unfortunately, the one I was using was too tight. Even though I followed the sizing chart, because I have large thighs, it was too tight and I will need a size Large.
They have been very helpful
Great Customer Service and buy.
Great Customer Service good shipping a great communication. The leg sleeves were very nice. Fit comfortable to size. I’m glad I ordered this product. Had a mishap received two left sleeves contacted customer service. Got an answer within a couple hours saying that they were happy to send out a replacement free of charge and no shipping. This is a great way to handle your customer service. It would recommend this product. Thanks, Tommy.
Satisfied customer
I place an order for a knee brace and order the wrong size I send an email and to Peak Flex and 2 hours later I receive and answer back and to my surprise they said they will replace it with the right size and no charge who dose that? I do appreciate it and will definitely let my people know about this company if they need a knee brace.i can wait to get the right one cause I try the left leg and it felt great so just know the right knee is going to be no pain. Thanks peak flex
The sizing seems to be off
The sizing seems to be off. However, the customer service was great! They are sending me the correct size and the process was super easy! Give them a try!!
They said they will correct size problem
Received the products as described
My name is David and I Received the products as described, however 1 pair was too big for me and they are replacing the pair to fit my knee correctly with the most support. I like the product and so far it has been great customer service.
They look nice…
They looks really good,,,I ordered the 2+2 and received all left and no right. They said the will send the 2 rights. Will leave another review and rating ,when I get the 2 rights, customer service said they will send me right order.
Customer service was very easy to work…
Customer service was very easy to work with
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