UK Departure Boards LTD Reviews 

666
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well built, arrive quickly, and make wonderful, entertaining additions to their living spaces. People also appreciate the smooth ordering process, reliable shipping, and the fun features that bring miniature station announcements right into their homes. Some reviewers were not happy with how tricky the initial network configuration and device setup could occasionally be. A few consumers noted that figuring out specific settings or understanding how to swap voice packs required extra patience. Despite these minor hurdles during installation, the vast majority of buyers remain thoroughly impressed with their purchases.

What people talk about most

Product

Customers had positive experiences with product, highlighting the solid build, outstanding display, and ease... See more

User experience

Consumers find user experience to be positive, highlighting that the product is a joy to use and simple to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products feature a solid... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive promptly, often... See more

Service

Users describe positive interactions with service, highlighting first-class assistance and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... See more

Company replied

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

Wonderful! The buying process was simple, the shipping was very fast and the board arrived well packaged and in perfect condition. The board was easy to set up and has been absolutely the best thing i... See more

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more


Company details

  1. Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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4.8

All reviews

(666)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Brilliant
Bought one from eBay got hooked. Bought the pro board, voice pack, and subscription. Got it in less than 24 hours and spent the next 8 hours watching and listening to train announcements and delays from Leeds station. Happy train geek who has got another geek interested and will help him buy one

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

The mini is seriously cute

I have the 'mini' and it is seriously cute.

I know that people comment that all the biz is available anyway 'for free' on various apps but that is not the point: this is a simple solution to a continuous flow of visual data. Mine is connected to a battery pack.

The tech works, the software works, switching to bus stops is trivially easy. Setting up a new wifi connection is slightly convoluted but also works. This is a thoroughly properly implented product.

I dont do the sound - not sure who would want that. I havent changed colour defaults - methinks that would militate against its cutness.

It isn't a 'bargain' but I really lurve it.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Buy with confidence.

Absolutely thrilled with my experience! From start to finish, the communication was outstanding. I was kept completely in the loop at every stage, which made the whole process incredibly smooth and reassuring. Plus, the delivery was lightning fast! I'm always a little hesitant to try new sellers, but I can honestly say any worries I had were completely unfounded. This company is reliable, efficient, and truly delivers. I'm so impressed and will definitely be a returning customer. Highly recommend.

February 23, 2025
Rated 5 out of 5 stars

Fantastic bit of kit!

I have the smallest desktop version but the size in no way reduces the enjoyment of what it does. I usually have it set to my home station (Wrexham General) but do like to have Tube services on it occasionally as I lived in London a few years back.

When I hear the chime that precedes an announcement, it makes me feel like a youngster again, knowing that there's a train coming, even though I'm about a mile from the station and can't see it, or hear it unless the wind is favourable.

It's a lot of fun for anyone who likes trains and can keep me amused for hours. I used to have it on the kitchen windowsill but it needed turning down when listening to the radio, so now it sits on a shelf in my modelling room, with other train related items.

Would fully recommend as a present for any rail nut!

The only downside is, if you have other clocks in the same room, such as on the cooker or microwave, it keeps better time, so will have you resetting the others quite frequently.

February 22, 2025
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Rated 5 out of 5 stars

Absolutely wonderful!

Absolutely wonderful!
I have always been into my gadgets and this tops it off!
Easy to set up and mounted on the wall for me to enjoy all day.
Friendly and understanding support from the guys at UKDB

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product, easy setup

I haven't needed to contact them, but can report that an order for a 60cm departure board arrived in 2 days as advertised, and was easy to setup and select my local station. It feels a well made product and looks just like a real display board. Happy to recommend!

Note: if you are wondering whether to order an extension power supply lead, the connection is on the right hand end of the device and the supplied cable is about 2m.

February 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product and superb customer service

I am truly not the target demographic, living on the continent and not being into trainspotting or the like-
Having said that, I decided to purchase a board for a friend who desperately misses London. Had a few connectivity issues at first due the foreign plug and the owner answered our numerous emails swiftly on a weekend just before Christmas!
After getting both the original and replacement board to work , we decided to keep the second one and have loved it ever since. Great product and superb customer service !

December 19, 2024
Unprompted review
Rated 1 out of 5 stars
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Hello

Little unfair leaving a 1 star just because you don't agree with our subscription pricing. They are 100% optional and if your unhappy with the pricing you don't need to purchase one.

Regards
UKDB

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Rated 5 out of 5 stars

Efficient, quick and helpful

I had a question about my purchase and my emails were answered extremely quickly and the questions I had were answered comprehensively. I bought the board as a gift so I will leave the recipient to comment on the experience. I just want to praise them for their efficiency and friendly & helpful responses.

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. They even emailed me back on Christmas day when I had a question about the departure board voice pack. Above and beyond wonderful customer care.

The product itself is well made, has a fantastic screen and speaker, and was very easy to set up.

December 25, 2024
Rated 1 out of 5 stars

The setup instructions are wrong

The setup instructions are wrong, They are written for an already set up board. Needs to be rewritten for a virgin board. I had to use the guides on YouTube to set it up!

November 24, 2024
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Hello

Sorry but this review is completely incorrect. the Setup instructions are 100% correct and have been for the past 9 years!

Please contact us via email so we can see what the issue with your board was.

Regards
UKDB

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Rated 5 out of 5 stars

First Class Product and Customer Service

I bought this for my daughter who loves trains, such a clever idea and will bring hours of happiness.
I cannot recommend this company more highly, great product, simple to use and incredible customer service from Russell. I really can't thank you and your team enough and will spread the word to all train/tube lovers.

October 22, 2024
Unprompted review

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