UK Departure Boards LTD Reviews 

666
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well built, arrive quickly, and make wonderful, entertaining additions to their living spaces. People also appreciate the smooth ordering process, reliable shipping, and the fun features that bring miniature station announcements right into their homes. Some reviewers were not happy with how tricky the initial network configuration and device setup could occasionally be. A few consumers noted that figuring out specific settings or understanding how to swap voice packs required extra patience. Despite these minor hurdles during installation, the vast majority of buyers remain thoroughly impressed with their purchases.

What people talk about most

Product

Customers had positive experiences with product, highlighting the solid build, outstanding display, and ease... See more

User experience

Consumers find user experience to be positive, highlighting that the product is a joy to use and simple to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products feature a solid... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive promptly, often... See more

Service

Users describe positive interactions with service, highlighting first-class assistance and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... See more

Company replied

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

Wonderful! The buying process was simple, the shipping was very fast and the board arrived well packaged and in perfect condition. The board was easy to set up and has been absolutely the best thing i... See more

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more


Company details

  1. Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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4.8

All reviews

(666)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

To the trains!

Hi, I purchased the mini board after seeing it on Geoff Marshall’s YouTube channel, I included the underground and railway voice packs, and all I can say is “amazing” makes me smile every time… Thanks to Geoff and UK Departure Boards “to the trains!”

September 17, 2024
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Rated 5 out of 5 stars

My desktop board arrived really…

My desktop board arrived really quickly…
My desktop board arrived really quickly and the new version lived up to the blurb about easy set up - very easy indeed. Just remember to grab the serial number at first run if you have another board registered. I got into a mess at that point as the web interface was showing settings for my current board and I had to reboot the new board to get the serial number to add a new board on the web setup. Up and working great.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Talking point!

Arrived really quickly and well packaged.
Board very easy to set up and looks great. Generated lots of positive and inquiring comments from visitors to the house!

June 21, 2024
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Rated 3 out of 5 stars

Really good product

Really good product, and you can do lots on it, the reason I gave three stars as you are encouraged to get a voice pack but nowhere does it tell you that you need to pay extra in a premium account to activate the voice option.

June 17, 2024
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Thanks for the review

We do mention voice packs require a subscription in 3 separate places on each product page, each voice pack product page also makes this very clear. Our FAQ also mentions it in a few places and we also show one final big read warning note on the checkout page in case it was missed previously. We Definity don't hide this information and make it clear as possible.

Regards
UKDB

Rated 5 out of 5 stars

Well worth it!!!

From start to finish the quality of service and customer help was superb. Quick response at all times. I'd been thinking about buying a board for ages. Even better than anticipated. I'm hooked!

June 17, 2024
Rated 5 out of 5 stars

Inexplicably Intriguing

I'm not necessarily a train enthusiast, but I do take the Tube and bought the Pro board to be a unique piece of Londonabilia as well as a functional piece to time my walk to Kings Cross station to get the right service. I've basically acquired artwork that's unique to me. It's fun to look at, fun to configure, and, as it turns out, practical. Reaction from my friends has been almost universally positive, though one dissenter asked why I would get such a thing if the information can be looked up on one's phone. "If you do not understand my silence, you will not understand my words."

June 25, 2024
Unprompted review
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Thanks for the kind review.

We also get the “why not use a free app” feedback quite a lot as well. We find it’s just much more fun having your own real departure board you can simply just glance at rather than having to get your phone out of your pocket then load the app, click a few buttons and wait for a response. Nothing beats having a real authentic departure board with live data in your home or office.

Regards
UKDB

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Rated 5 out of 5 stars

An additional item for my train mad son’s room.

Where do I start, I found the departure train board on a google search while looking for a birthday present for my train man son. I Came across UK Departure Boards and wow, what a great idea.

As I also live in Bristol and UK Departure Boards are also based in Bristol. I made contact via email to Russell asking if I could collect the departures board yesterday. Rusell promptly replied and I collected it and set it up. Wow its amazing and we also purchased the audio pack and when my son got home from school, he was over the moon with it. I had a few teething issues setting up certain settings and no problem with the board just me trying to set it up correctly. However, after an email conversation with Rusell it was quickly rectified and all working as it should.

There are so many different options on the portal and overall, it’s a fantastic product and customer support was outstanding and credit where its due to Russell. Another added addition to my train mad son’s room. Looks great above his 00-gauge model railway set up.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

A Product that packs a punch!

Where do I begin!
I can't put in to words just how packed this little beauty is! Russell has added so many options that you are spoilt for choice!
What's more important is the care and attention that Russell provides; he's quick to respond, is very helpful, and, most importantly, he genuinely cares about his product.
So it's a win-win!
Get one, you won't be disappointed.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

The departure board was a Christmas…

The departure board was a Christmas present for my son
It did not arrive till end of January but was well worth the wait
Even his older sister who had no interest in trains up till this point said she was well jealous and wanted 1

March 5, 2024
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Rated 5 out of 5 stars

Super Helpful

We had problems with our board, our fault not UK Departure Boards, and they were so patient with us and supported us through fixing the issues. I cant recommend them highly enough. A true gem of a company in a world of humanless and humourless auto-replies, so nice to have people who care.

May 20, 2024
Unprompted review

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