Eco Smart UK 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

This company fitted a new solar panel system in June 23 after they were recommended by solar guide. We thought they were reputable because of this ,but later discovered that they must have been in tro... See more

Rated 1 out of 5 stars

Had a solar and battery system installed in May. Initial issues were rectified however recently system stopped working, tried to contact the company by email and phone and no one replies to emails or... See more

Rated 5 out of 5 stars

We received a call from Lee who gave us the info in being able to secure funding to install solar panels. Heat pump etc. Four weeks later we have a brilliant system and a warm house . From the office... See more

Rated 5 out of 5 stars

Just had my solar panels fitted today excellent service from start to finish The products look top quality. Installation went very smoothly. If you’re thinking about getting solar panels install... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

At Eco Smart UK, we offer the best deals for your renewable energy installation. We're extremely proud to announce that we have recently been nominated for an award in the Renewable Energy category at the Yorkshire Business Awards 2022, we can't thank all our customers enough for spreading the word about the service and aftercare we have provided! If you're looking to reduce your energy bills and would like to know if solar panels or an air source heat pump is worth the investment, there is no better way than having a free home energy assessment to see your bespoke savings and projections. We help people to find the most suitable and affordable solutions to reduce their energy bills, We do the hard work for you and find the best solar panel and heat pump deals to help you make the switch towards cheaper and greener ways to power your home. Given the current economic climate, we understand that saving money on your monthly bills is likely to be at the forefront of your mind at the moment. Please do not hesitate to contact us on 0800 222 9532 and one of our professional Energy Consultants will be able to talk you through options and will be more than happy to help.


Contact info

All reviews

(98)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent service

Starting from when Liam the scaffolder arrived the day before the scheduled install day ,everything was so efficient.
On the day of the install, the team arrived at a reasonable time and they all knew their roles and got on with it. Neat,tidy, and a skilled workforce who I would highly recommend,they even took time to go over how the system worked and to make sure I was happy with everything
Would throughly recommend this company.
Also a big thank you to Adrian Bowen in sales for helping us make a great choice, and his follow up after installation complete.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Very quick and knowledgeable

Very quick and knowledgeable. Panels went up in a few hours. Eco scaffolding were very good at thinking outside the box to come up with solutions to our very complicated lean-to situation!

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING

OUTSTANDING! I can only give Eco Smart 10/10 customer service and I didn’t buy my air source pump from them, Arran who is now with Eco Smart was the then salesman for the company I purchased from, luckily for me I had saved Arrans number, I’ve been trying to contact the company I bought from as the system hasn’t worked properly for the last 2 years, after leaving messages & emails all to no avail, I was desperate so called Arran “ don’t worry I will call the owner & make sure an engineer is out today to fix your system” and that unbelievably an engineer did just that! I can’t thank Arran enough he could have had nothing to do with it but sorted it out straight away and I now have heat to my home. I’m hoping to have solar panels next I guarantee I will be getting them from Eco Smart!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Promise kept—-Arron does what he says he’s going to…

Arron does what he says he’s going to do! From a customer point you couldn’t ask for more.

December 9, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Neil,

Thank you very much for taking the time to leave this brilliant review.

I'm glad your experience went well and Arron was able to help.

Please let us know if there is anything we can support with in the future and we'll be happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Advertisement
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Great service. Would deffo recommend x

December 6, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Chelsea,

Thank you very much for taking the time to leave this brilliant review. It's very appreciated!

We're very glad to see that you received great service and you would recommend us to friends and family.

Please let us know if there is anything we can support with in the future, we'd be happy to assist in any way we can.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Overall great experience with this…

Overall great experience with this company couldn’t fault there services at all . Polite , friendly and professional . Very efficient.

December 6, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Shanelle,

We're very glad to see you had a great experience with our company. We're happy to see that all went ahead efficiently.

Please let us know if there is anything we can help with going forward, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Great company very helpful and…

Great company very helpful and efficient:)

December 6, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Ebony,

Thank you for taking the time to leave this review, it's very much appreciated.

Please don't hesitate to contact us if there is anything further we can support you with, we'd be more than happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Efficient Company !

Excellent Company !! They are very helpful towards me to help get what I needed and done perfectly, staff are so lovely too

December 6, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Keira,

Many thanks for this great review. We're happy to see you received such great service from our staff.

Please let us know if we can support with anything going forward, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Advertisement
Rated 5 out of 5 stars

Great

Great bunch of people, very helpful and answered any questions I had. I would highly recommend anybody to use these guys

December 5, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Ryan,

Thank you very much for taking the time to leave this great review.

I'm glad that you had a good experience with our company and you'd be happy to recommend us.

Please let us know if there is anything we can help with in the future, we'd be more than happy to support.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

The installation of 16 panels

The installation of 16 panels, 2 batteries and the inverter WAS completed in half a day despite torrential rain. A good experience ! If the promised savings materialise I will be even more delighted.

November 24, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Brian,

Thank you for this brilliant review, we're very happy to see that your new system was fitted so efficient regardless of the rain!

Please let us know if there is anything we can support with in the future and we will be more than happy to assist.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

ECO Smart Installation. The six men who turned up to work on…

The six men who turned up to work on the solar panels and interior wiring and computer work were excellent and helpful. It is too early to comment on whether the work makes financial sense but I am hopeful.

November 24, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon,

Thank you for taking the time to leave this great review! We're glad the installation team were so helpful and you think the service you received was excellent.

Please let us know if there is anything we can support with in the future. We're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

The staff and back up service was…

The staff and back up service was great. Communication and overall experience was faultless

November 10, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Steven,

Thank you very much for leaving us this brilliant feedback, it's much appreciated. We're over the moon to see our service described as faultless!

Please don't hesitate to contact us in the future if there is anything we can support with, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Advertisement
Rated 5 out of 5 stars

Absolutely fantastic fitted a battery…

Absolutely fantastic fitted a battery to my existing solar panels the information they gave my was amazing the whole job went so smoothly explaining everything to me nothing was to much trouble thank you would highly recommend

May 17, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Anne,

We really appreciate you taking the time to leave this fantastic review!

We're glad to see that all went smoothly and that you would recommend us to your family and friends.

Please let us know if there is anything we can help with in the future, we'll be more than happy to assist.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Great service

Everything went smoothly from the initial site survey to installation. System installed within 3 hours. Follow ups from the care team have been very good. Highly recommended company

October 9, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Gareth,

Thank you very much for taking the time to leave this great review. We're happy to see that all went to plan and your installation was so efficient!

Please let us know if there is anything we can support with in the future, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Eco Smart UK - my solar experience

Thank you to Ady who started the experience and to the fantastic team who fitted our solar panels yesterday. Alex, Joe & his mate, Kyle, Matt and Jordan.
On time, very polite and very professional. Thank you lads, very pleased - Chris & Marie

November 10, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good morning Chris,

Thank you very much for leaving this review for the team, I will pass your feedback on to the guys who I'm sure will be over the moon.

We're very happy your pleased, please let us now if there is anything we can support with in the future, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company
Very fast efficient company and great lads
The job was done to a high standard
Would use again and recommend to my friends
Thankyou again

November 7, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon D Sexton,

Thank you very much for leaving this great feedback, we're very happy to see that everything was done to a high standard and that you'd be happy to recommend us!

Please let us know if there is anything further we can help with in the future, we're always happy to assist.

Many thanks,

Eco Smart UK - Client Relations Team.

Advertisement
Rated 4 out of 5 stars

Solar installation

My installation went extremely well and was very happy with team installing our our solar system. Just one point of recommendation is that when workmen enter a property especially on wet day's is they wear shoe protectors.But would highly recommend this company.

October 24, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Martin,

Thank you for taking the time to leave this great review, I have passed your feedback on to the installation team.

We're glad to see you're happy to recommend us!

Please let us know if there is anything we can help with in the future, we'll be happy to assist.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Very professional staff

Very professional staff. Completed the job efficiently. After job tidying up was good.

November 2, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon,

Thank you very much for leaving this great feedback. We're glad to see that the installation was efficient and that you were happy with our staff.

Please let us know if there is anything we can help with in the future, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

Rated 5 out of 5 stars

Great experience with Eco Smart UK

Very happy with the service from start to finish. I wanted my solar project to be undertaken by a local company, and the had a good experience with the sales team initially (not pushy, happy for me to take my time and ask questions) and there was no fuss with any of the order process. I was booked in for installation within a month with no problems. The installation went smoothly and the team were great - very friendly, professional and informative, and the work is nice and neat! We had a few teething problems with the software but this was quickly resolved and the customer care team have been really helpful throughout. I’m already seeing the benefits in our electricity bills! No hesitation in recommending Eco Smart UK to friends or family!

October 17, 2022
Unprompted review
Eco Smart UK logo

Reply from Eco Smart UK

Good afternoon Adam,

Thank you very much for leaving this review over the weekend, it's very much appreciated!

We're glad to see that all went smoothly with the order process and the installation, we're also happy to see the software issue was quickly resolved and all is up and running and saving you money!

Please do let us know if there is anything that we can support with in the future, we're always happy to help.

Many thanks,

Eco Smart UK - Client Relations Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look