I have used a couple of different companies to deal with flowers for my wife waiting on visa stuff. Yeah the prices are a little high but for dealing with everything for me considering she is in a sm... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They make it very easy for me to send gifts to my friends in Ukraine and give them some much needed happiness. Deliveries are on time even during such a crisis. I'd understand some delays, but they al... See more
Company replied
My experience with UGD has always been absolutely amazing. Customer service representatives Angela and Olena are absolutely fantastic and will go out of there way to help you with any inquiries you h... See more
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The delivery went extremely well and on time. The gift of flowers and chocolates were received happily. I unfortunately live in Central Queensland Australia and never got to personally see the items b... See more
Company replied
Company details
Written by the company
UkraineGiftDelivery.com helps people around the world send love, care, and happiness to friends and family in Ukraine. Since 2007, we’ve arranged over 28,000 deliveries — from beautiful flowers and gift baskets to heartfelt surprises that brighten someone’s day. 🌸🎁 With a 4.8⭐ customer rating and our 100% Customer Happiness Guarantee, we make sure every gift arrives on time, looks amazing, and feels personal. Our main office is in Vancouver, Canada, and we also have our own local offices in Ukraine, where our dedicated team hand-selects, wraps, and delivers each gift with genuine care — as if it were for our own loved ones. Whether it’s a birthday, a holiday, or just because, we’re here to help you stay close, even from far away.
Contact info
5511 Marine Drive, v7w2r4, West Vancouver, Canada
- 16047291380
- support@ukrainegiftdelivery.com
- ukrainegiftdelivery.com
4.7
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent Service & Reliable!
I’m impressed with the way the gift was delivered to my best friend on-time, and in a perfect condition.
March 9, 2026
Reply from Ukraine Gift Delivery
Thank you so much, AJ! We’re really glad to hear everything arrived on time and in perfect condition. Delivering your gifts with care and reliability is always our top priority. We truly appreciate your trust and look forward to helping you surprise your loved ones again! 😊
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Firstly they are operating in a war zone
Firstly they are operating in a war zone trying to normal living happening in Ukraine and for that alone they are to be commended. However they are also very efficient while providing this service. They certainly made my sweetheart very happy. Thank you Ukrainian Gift Delivery.
March 14, 2026
Reply from Ukraine Gift Delivery
Thank you so much, John, for your kind and meaningful words. It truly means a lot. Despite the challenges, we remain committed to bringing moments of joy and connection to people across Ukraine. We’re especially happy to hear your sweetheart loved the gift—that’s exactly why we do what we do. Thank you for your trust and support 💙💛
Review
Use this company a few time .Thank u , ever has an issues . All deliveries were on time. Good assortment.
March 8, 2026
Reply from Ukraine Gift Delivery
Thank you so much, Galina! We truly appreciate your continued trust and support. We're glad to hear that everything has always gone smoothly and that you’re happy with our assortment and on-time deliveries. We look forward to serving you again! 😊
Amazing service
Amazing service! I was wishing to celebrate my "adopted ukraine daughter" for her birthday. She spent some time with me and my family at the beginning of the war so I wanted something that was reminding her about Italy. Tiramisu cake was incredible as well as the flowers. And she told me that she felt really "cuddled" by the service that it was provided. The best flower shop and the best pastry shop of the town where she lives were chosen and the follow up to ensure she was receiving the gifts properly was incredibly professional. Super recommended!
March 17, 2026
Unprompted review
Reply from Ukraine Gift Delivery
Thank you so much, Elisabetta, for such a heartfelt review. Your story truly touched us 💛 We’re honored to have been part of such a meaningful moment and to help you bring a piece of Italy to your “adopted daughter” on her special day.
It means a lot to hear that she felt cared for and “cuddled” — that’s exactly the experience we strive to create with every delivery. We carefully select the best local florists and pastry shops to ensure every gift is truly special.
Thank you again for your trust and recommendation. We would be happy to assist you anytime in the future! 🌸
Reply from Ukraine Gift Delivery
Thank you, Darcy! We appreciate your feedback and are glad you were happy with our prompt service. We look forward to helping you again soon! 😊
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I was very pleased the the outstanding…
I was very pleased the the outstanding service and promptness in choosing a gift and getting it delivered.
March 3, 2026
Reply from Ukraine Gift Delivery
Thank you, Douglas! We’re very glad to hear you were pleased with our service and prompt delivery. Making the gift selection easy and ensuring everything arrives on time is exactly what we aim for. We truly appreciate your support and look forward to assisting you again! 😊
I have used them many times with a…
I have used them many times with a great result. Good and personal service through Angela och chat.
March 9, 2026
Reply from Ukraine Gift Delivery
Thank you so much for your continued trust! We’re delighted to hear you’ve had great experiences with us each time. It’s especially nice to know you appreciated the personal support through Angela and our chat—we’ll be sure to pass along your kind words. Looking forward to helping you again soon! 😊
Absolutely amazing service
I worked in the transport industry in Australia and it still amazes me how great this company is. They are working in a country where a war is going on and yet they can make on-time deliveries. I know that I will be using them again in June for a birthday in Ukraine.
March 8, 2026
Reply from Ukraine Gift Delivery
Thank you so much, Reg, for your incredible words — it truly means a lot, especially coming from someone with your background in transport. We do our very best to maintain reliable and timely deliveries, even in challenging conditions.
We’re grateful for your trust and are already looking forward to helping you again in June to make that birthday extra special. Thank you for your continued support! 😊
5 star experience
Prompt delivery, even though I gave the number at the last minute. Very good customer service. Very professional and helpful. 5 stars.
March 8, 2026
Reply from Ukraine Gift Delivery
Thank you so much for the 5-star review! We’re really glad we could assist you quickly, even with the last-minute details. Providing professional, responsive service is always our priority. We truly appreciate your kind words and look forward to helping you again! 😊
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It went well
February 28, 2026
Arrived on time and was exactly what I…
Arrived on time and was exactly what I ordered. I would recomend
March 5, 2026
Reply from Ukraine Gift Delivery
Thank you, Ian! We’re glad to hear everything arrived on time and exactly as expected. We truly appreciate your recommendation and look forward to helping you again in the future! 😊
Great experience
Trustworthy, Prompt, friendly, professional and beautiful bouquet! Use this service all the time.
March 5, 2026
Reply from Ukraine Gift Delivery
Thank you so much, Yelena! We truly appreciate your kind words and your continued trust in us. It’s wonderful to hear you’re happy with our service and the bouquets. We’re always here to help make your gifts special! 😊
Once again you have done well.
Once again you have done well. I'm so very happy that I can rely on someone on the other side of the world to deliver my thoughts and care. Thankyou from an old bloke in Australia 🦘. I just received some photos of the beautiful flowers and the recipient was much pleased.
March 8, 2026
Unprompted review
Reply from Ukraine Gift Delivery
Thank you so much, Reg! We truly appreciate your continued support and your 5-star reviews — it means a lot to us. We’re honored to help you stay connected and share your care across the distance. Always here for you! 😊
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Reply from Ukraine Gift Delivery
Thank you so much! We really appreciate your kind words and are glad you had a great experience with our service. Looking forward to helping you again! 😊
Reply from Ukraine Gift Delivery
Thank you so much! We truly appreciate your amazing feedback. Providing the best possible customer service is what we strive for every day, and your words mean a lot to us. We look forward to serving you again! 😊
Reply from Ukraine Gift Delivery
Thank you so much! We’re glad everything was just as it should be. We truly appreciate your support and look forward to helping you again! 😊
Reply from Ukraine Gift Delivery
Dear Mr. Hogg,
Thank you very much for your kind review.
We’re delighted to hear that you found our website easy to use and our team friendly and professional. Providing a smooth ordering experience along with attentive customer service is very important to us.
We truly appreciate your trust and look forward to serving you again soon.
Warm regards,
Ukraine Gift Delivery team
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Great Service!!
Very nice people, very reliable service! Thank you so much!!
February 23, 2026
Unprompted review
Reply from Ukraine Gift Delivery
Dear Michael,
Thank you so much for your wonderful review!
We truly appreciate your kind words about our team and service. Reliability and friendly support are very important to us, and it means a lot to know you had a positive experience.
Thank you for choosing us — we look forward to assisting you again in the future!
Warm regards,
Ukraine Gift Delivery team
When I send flowers to her I like to…
When I send flowers to her I like to see her in the photo. Assuring me that she received the flowers right into her hands also you get a nice photo of your girl
February 12, 2026
Reply from Ukraine Gift Delivery
Dear Richard,
Thank you very much for sharing your feedback — we truly understand how meaningful it is to see a photo confirming that your flowers were delivered personally.
Whenever possible, we are happy to provide delivery photos. However, we always ask the recipient for permission before taking or sharing any photographs, as we respect their privacy and personal comfort. In some cases, the recipient may prefer not to be photographed, and we fully honor that choice.
Additionally, during very hot seasons, our priority is to ensure the flowers are handed over quickly and remain in perfect condition. In such situations, we may minimize time spent on photos to protect the freshness of the bouquet.
We sincerely appreciate your understanding and your continued trust in us. We’re always here to make your experience as reassuring and special as possible.
Warm regards,
Ukraine Gift Delivery team
Reply from Ukraine Gift Delivery
Dear Ryan,
Thank you so much for your kind words and the lovely heart! ♥️
We truly appreciate your support and are grateful for the opportunity to work with you. It means a lot to know you had a positive experience with us.
We look forward to helping you again whenever you need us!
Warm regards,
Ukraine Gift Delivery team
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