UnlimitedGameStore.COM 

Reliable site.

2 pre-orders and 2 failures.
I never got my money back , I just accepted some credit/reward points after the first order failure order (witcher 3) to buy Batman AK Premium Edition then same thing happened to my second order: no key again! Still no refund for my 24.37 EUROs (total) I spent for two orders and I received nothing from them. I will never accept (once again) credit points from them for refund, I just want my money back but they still no reply to my mails. I will open up a refund from my credit card company and paypal but I know I won't get my money back. I received nothing again, and I LOST my money. I work 9-10 hours a day to gain my salary so I give money an important value. Please people don't trust them and stay away from their site. I'll advice as many people I can to never ever trust unlimitedgamestore.

- UPDATE 1 -
after N.4 weeks (more than 20 mail sent in total ) of mail to supportdesk and Mr. ******* I still miss my reward points 22.97 (Euros I paid ) , my money are already gone and they never answer to my request. Unbelievable!! Never seen a behaviour like that! Unbelievable people!

-UPDATE 2-
Still no answer to my mails from the staff/support of UGS or Mr. *********,
My Order ID(s) are
Order ID: : #***** (1.40€)
and
Order ID: #****** (22.97€)

They wrote "refunded" on my profile but I received only 1.40€ as a refund for the 2nd order, but I still missing my 22.97€ I paid for the first order witcher 3 . My reward points are missing , no refund or reward points in exchange. I told them I accept any solution instead of losing my money but no answer from them. I have no keys in my account and I spent 22.97€ for what??!! UNBELIEVABLE!

- UPDATE 3 -
I finally received today my reward point 22.97 from the staff of UGS as a refund. Problem solved.

I have made 3 purchases with this company. The first order was fantastic. great price and a great product. My last 2 pre-orders were never delivered. in May when the preorders for Witcher 3 were to be delivered, they were way behind in delivery of product. When I questioned this, I was informed that delivery would still occur that day before midnight. A day later, all customers who pre-ordered were informed they could not supply the product, with the promise that this would never happen again. Unfortunately, happen again it did. Today, on release of another pre-ordered product Batman Arkham Knight, we have received no product, no communication other than a lame message on facebook. Saying that they were refunding the product. 2 products in a month undelivered and both were big titles. My friends and family said I was crazy to return to them, but I had been pleased with the first sale and gave them the benefit of the doubt that maybe with the witcher they may have had a bad day. I feel shamed and I have lost trust in this site to ever deliver a game on time. Even worse, for myself and the other who pre-ordered we were given no warning ahead of time so that we could pre-order elsewhere so that we didn't lose any pre-order bonuses. Nobody wants to hear their friends are playing a game they want when they thought purchased from what seemed to good gaming sale site. Good luck to you guys After my refund for Batman, I will no longer return. two strikes your out.

So.. I purchased Witcher 3 in december 2014 from them, and to this date they haven't delivered it. Not only that, but I have already exchanged 10 emails with their helpdesk and still no refund, nor a game (and they are selling it again), only excuses and now silence. That's right they DON'T EVEN REPLY TO MY MAILS.

In fact I'd report them for fraud because they technically took my money for no service, but they are based in Hong Kong, so I don't know who to go to.

I don't recommend them to anyone, other's have had problems with them as well. There are other better and trustworthy shops out there.

really good service would recommend game arrived instantly and worked no problems

Only 2 Stars
Support is not writing me back for hours.
I'm waiting for my Hatred Key, I just want some Information about my Key, on the website it says ,, Order complete!'' but I can't download the Key...
5* Stars if you can fix this problem!
Thanks!

I purchased an item off this website, and it arrived very shortly after, with no complications.

I buy a Game with pre order bonus in description but dont get the bonus.
Also na answer on my Mail!

good price and good disponibility

Fast serious and reliable!

I have preorder The Witcher 3 Wild Hunt digital key on 08/08/2014 , order number #18251.
At the release date they failed to delivery because the publisher didn't send the stock in time.
At 20 May 2015 They have start the refund process but they deal with some problems cause the payments where old.
On 29th May they provide a proper solution.

I have not bought many games here, yet. But from the times i did it was easy and no hassles to deal with. The key also arrived fast. I have no problem with recommending this with for other people.

Fast delivery. Key works fine!

Fast and reliable. Good prices overall.

Bought Battlefield Hardline as a pre-order.
Great price and quick response to e-mails(me being eager for the game to release).

paid, got my code in a minute or so.
couldnt wish for more i guess
haven't had any problems with this site

well worth the money, full game no problems

My purchase went very smooth, no problems at all. It took about 30 minutes for my key to arrive, but it was there. Recommended!

The title sums it up pretty good.

fast and legit service, not had any problems!