UNTAMED STREET Reviews 

344
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, highlighting their stylish and unique designs. Many people find the footwear comfortable and well-made, often noting superior materials. The customer service is frequently described as outstanding, with staff being friendly, helpful, and patient. Reviewers appreciate the efficient and smooth processes for exchanges and returns, often mentioning quick responses and personalized assistance. However, some customers also noted that sizing can be inconsistent, with shoes sometimes running too large or too small. This often required exchanges to find the perfect fit, though the process was generally straightforward and well-supported by customer service.

What people talk about most

Product

Customers generally express high satisfaction with the product, praising the superior quality, craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the superior craftsmanship, materials,... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as excellent, amazing, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting great service and kind people. Many customers... See more

Service

People report positive experiences with service, often highlighting the professionalism, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess we are all kinda nervous of buying from an internet vendor with no bricks and mortar premises which advertises via social media. I was, however Abbi and the team at UNTAMED STREET alleviated a... See more

Rated 5 out of 5 stars

Today I received my Bruce DryTerra boots, and everything is more than I expected — the quality of the materials/leather, the packaging, the delivery (arrived just three days after payment!), excellent... See more

Rated 5 out of 5 stars

Bought a pair of Camden dark moss double zip boots. They're very fine quality, and the inner lining leather feels very good against my feet and ankles. The only thing that isn't a negative per se, b... See more

Rated 5 out of 5 stars

Very good experience. I've been looking for good boots for YEARS. Happened across this website as part of a deep dive. Really liked the style. Ordered a pair, but they were a bit too big.... See more


Company details

  1. Shoe Store

Information provided by various external sources

Designed in London and artfully handcrafted in Italy with the finest calf-skin leathers and unravelled attention to detail | Untamed Street


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

344 reviews

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4.7

All reviews

(344)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Having discovered Untamed Street only…

Having discovered Untamed Street only this year I have purchased 3 pairs of Stunning boots from them.
The craftsmanship is simply Devine and the customer service is amazing !
I would totally recommend this brand to anyone who is seeking unique and stunningly beautiful foot wear accompanied by first class customer service !

January 4, 2026
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Rated 5 out of 5 stars

The absolute best and service is amazing!

I just purchased boots from them for Christmas for my hubby and they are worth every dime! The boots looked exactly like the picture and the quality is amazing! This is now my new favorite place to shop for boots!!

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

Buy with confidence. High quality and beautifully designed and finished. Promptly delivered.
Unique and original. They state that many customers buy a full size down. I take a UK 10.5 . I ordered a 10 and they fit perfectly. Couldn’t be happier.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Excellent

Customer Service has been just excellent. Had an issue with my 4th pair of shoes and without fuss or unnecessary bureaucracy the matter was dealt with extremely well. The quality of the footwear is just exceptional. Very happy customer.

November 24, 2025
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Rated 5 out of 5 stars

Amazing quality footwear with…

Amazing quality footwear with exceptional design and construction, really comfortable fit. I also had to use customer service for a return which is also outstanding. Highly impressed, well done to the owners / managers of this business, this is how to get it right.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and customer service!

Excellent customer service! I am so impressed by the level of communication and willingness to help. I bought the Camden military boots and was blown away by the craftsmanship and quality of their boots. They were delivered quickly, and exchanging them was extremely simple. I will definitely continue to buy from Untamed Street for the foreseeable future!

December 16, 2025
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Rated 3 out of 5 stars

I liked the design

I liked the design. The old times look.
But they are way too pricey - the price doesn't reflect the quality: first, you can't wear them on humid weather, which for a pair of boots is big minus. Then the paint wears off - watch your toes once you take them off...
I don't think I will buy again, especially at this price.

November 1, 2025
Unprompted review
UNTAMED STREET logo

Reply from UNTAMED STREET

Thank you for taking the time to share your thoughts. I’m really glad you appreciated the design and character of the boots.

Our shoes are made from natural leather and treated to be water-resistant, not waterproof, unlike footwear made from rubber or technical materials such as GORE-TEX. Our leathers are hand-dyed from natural crust, vegetable-tanned leather, rather than coated or sealed with industrial finishes. This gives the shoes their depth and authenticity, and allows them to develop a beautiful patina over time. They can certainly be worn in light rain, but, like any leather garment, they aren’t designed for heavy rain. Choosing this type of footwear is a deliberate choice: craftsmanship, character, and ageing over synthetic uniformity.

We really appreciate you taking the time to share your experience. I’ve also reached out to you via the platform, as I’d love to identify your order and better understand the product you purchased. If your shoes have been affected by water-related damage, we also offer a complimentary refurbishing service, which we’d be very happy to arrange for you.

Kind regards,
Marco
care@untamedstreet.com

Rated 5 out of 5 stars

Bought a pair of Camden dark moss…

Bought a pair of Camden dark moss double zip boots. They're very fine quality, and the inner lining leather feels very good against my feet and ankles. The only thing that isn't a negative per se, but surprises me a little, is that they are daintier than you'd expect. Their ethos is macho and rugged, but then their last is almond, with dress lines. Basically, they're dress boots that happen to have a rugged finish, side zips, and a lug sole. IMO, the design might be more coherent with a slightly more oversized "combat" last. But maybe part of their attraction is the high/low combination. I'm quite happy with them regardless!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Never fail to disappoint

Never fail to disappoint. Absolutely gorgeous footwear. Quality class and individuality. Love them. I recommend to anyone who appreciates quality footwear.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Even better than we hoped!

My husband saw this brand on Instagram and brought it to my attention.

The graphic design on their website is beautiful and shows the products thoroughly. Even though the company is based England, our order arrived in the USA quickly. Everything was well wrapped and arrived in perfect condition. We paid no import duty.

The quality of the shoes far surpassed our hopes. The craftsmanship is simply dazzling. The shoes are sturdy and have gorgeous seams and interesting design detail details.

Despite their extensive information on sizing, two of the shoes did not fit us well. The return exchange process for two pair was painless and we received our exchanges very quickly. The new shoes fit perfectly and we love them, love them, love them.

Shoes are a little bit of a passion in our family, and we have been followers of Italian shoes, such as Fratelli Rosetti, and Churches. Both of my husband and I find the design and craftsmanship of Untamed Street to be more to our liking. We have become fans.

Also, as a sidenote, the customer service employees who spoke with us, could not have been more professional or kinder.

It’s companies like these that you really want to support.

December 5, 2025
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
I liaised with one person (Abbi) who replied quickly, friendly and very efficiently with all my concerns.
The delivery was extremely fast and within two days I received a beautiful pair of highly crafted boots. Whilst I would certainly recommend Untamed Street to everybody, I am currently enjoying being the envy of all who see my lovely new boots!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous

Just got my third item from Untamed Street, the York boots, and they just get better and better. Im totally in love with them. Very unique and absolutely beautifully made. They look amazing on and fit like a glove. Next day delivery was the iving on the cake. All this made possible by superb customer service from Abbi. What a star. Cant wait to get out and about now in my new Yorkies

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Superb quality and customer service!

These are the first Untamed Street boots (AVERY jet-black lace up boots) I have purchased for my wife. She absolutely loves them! Excellent design and craftsmanship. Fast shipping and excellent customer service too. A special thanks to Abbi who helped get the size right from across the pond.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to love these boots

I so wanted to love these boots. I can’t. I only had them for a day, when a speed hook came off. Untamed Street did offer me a full refund or repair or a discount. I stupidly took the discount and had the speed hook replaced. Now, after three weeks of casual wear, all the speed hooks are coming off. Poor quality.

November 19, 2025
Unprompted review
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Reply from UNTAMED STREET

Hi David,

Thank you for sharing your feedback. Our boots are handmade by artisans, and while this can occasionally mean a small component doesn’t perform as it should, we stand firmly behind the quality of our products and offer a very generous warranty to ensure our customers are always supported.

In your case, we offered a full refund, a free exchange, or - if you preferred a quick local solution - a 40% discount together with replacement hooks. Choosing the discount doesn’t affect your warranty in any way, and you’re still fully entitled to return the boots for a full refund or choose another option that feels right for you.

I’ll reach out via email so we can find the most satisfactory resolution together.

Kind regards,
Gemma

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Rated 3 out of 5 stars

I can't recommend

I ordered a pair of boots from Untamed Street, which were described as artisan and premium. They were also costly at £350. The boots arrived quickly, but the sizing was completely inaccurate. Although I ordered a UK size eleven using their European size guide, I could not even get my foot into the boot. When I checked Google, their conversion chart did not match widely accepted sizing information.

I contacted the company to request an exchange and had to explain multiple times why I needed a different size. In the end, I had to go up two full European sizes. I also had to chase them to send the replacement pair. When the second pair finally arrived, they were still tight and did not feel like the correct size.

The quality did not match the price. There were areas of raw leather that had not been coloured and overall the boots did not look or feel like premium footwear. When I asked for a refund, I again had to follow up repeatedly, which added unnecessary frustration.

Unfortunately, I cannot give this company a positive review. The sizing, quality, and customer service all fell far short of expectations, especially given the price paid. I would not purchase from them again.

November 18, 2025
Unprompted review
UNTAMED STREET logo

Reply from UNTAMED STREET

Hi Carl-Darren, I’m genuinely sorry that the ASTON EDGE cognac laceless boots didn’t work out for you — it’s always disappointing when something you were looking forward to doesn’t fit as hoped.

For clarity, you initially asked to size up by two full sizes. We advised against that at the time, as sizing up that much very rarely solves instep or calf-related issues. You purchased a UK11, exchanged it once for a UK12, and later returned the pair for a full refund — all free of charge. Communication seemed courteous throughout, so we didn’t realise you were feeling frustrated at the time.

The ASTON EDGE cognac laceless boot is one of our best-selling designs, handcrafted in Italy from natural crust leather and then hand-dyed and stone-washed to achieve its rugged, artisanal finish. It is also a laceless, structured boot - beautiful, but naturally less forgiving for customers with a higher arch/instep or fuller calf, as there are no laces to open up the entry. Sizing up increases length far more than overall volume, which is why in our size guidance, we don’t recommend this model for higher insteps.

Unfortunately, with online footwear, you can only know whether something fits once you try it on — and that’s exactly why we offer free exchanges and free returns, so customers can explore sizes and styles without any risk.

If you ever decide to try a laceless boot again, styles like the EYTON (rich-brown) tend to be more forgiving around the instep and calf. We would be very happy to help with personalised sizing advice anytime.

Warm regards,
Jen
care@untamedstreet.com

Rated 5 out of 5 stars

Untamed Street's footwear and customer service…exceptional in every way!

Untamed Street's footwear and customer service are exceptional. I purchased two pairs of boots - the York laceless and York military boots. I was a bit wary of the sizing as I've always varied in size with footwear, depending on the brand. The sizing proved tricky with these, and I wasn't sure what size to go for. Abbi was simply fantastic - she was so patient and kind and nothing seemed too much bother. Suffice to say I've got two fantastic pairs of boots, in no small part due to Abbi's advice and assistance. Other businesses should take note. It's service likes this that makes so much difference amd makes for a loyal customer base. I shall be purchasing more Untamed Street footwear soon. This company deserves all the praise and accolades it receives. First class!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Just received my first 2 pairs

Just received my first 2 pairs, WOW ..have many shoes from well known brands but nothing compares to Untamed Street unmatched craftsmanship quality and style this another level, you can see the care and effort that goes into producing this shoes, thank very much and also the costumer service is superb

November 15, 2025
Unprompted review

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