UNTAMED STREET Reviews 

344
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, highlighting their stylish and unique designs. Many people find the footwear comfortable and well-made, often noting superior materials. The customer service is frequently described as outstanding, with staff being friendly, helpful, and patient. Reviewers appreciate the efficient and smooth processes for exchanges and returns, often mentioning quick responses and personalized assistance. However, some customers also noted that sizing can be inconsistent, with shoes sometimes running too large or too small. This often required exchanges to find the perfect fit, though the process was generally straightforward and well-supported by customer service.

What people talk about most

Product

Customers generally express high satisfaction with the product, praising the superior quality, craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the superior craftsmanship, materials,... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as excellent, amazing, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting great service and kind people. Many customers... See more

Service

People report positive experiences with service, often highlighting the professionalism, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess we are all kinda nervous of buying from an internet vendor with no bricks and mortar premises which advertises via social media. I was, however Abbi and the team at UNTAMED STREET alleviated a... See more

Rated 5 out of 5 stars

Today I received my Bruce DryTerra boots, and everything is more than I expected — the quality of the materials/leather, the packaging, the delivery (arrived just three days after payment!), excellent... See more

Rated 5 out of 5 stars

Bought a pair of Camden dark moss double zip boots. They're very fine quality, and the inner lining leather feels very good against my feet and ankles. The only thing that isn't a negative per se, b... See more

Rated 5 out of 5 stars

Very good experience. I've been looking for good boots for YEARS. Happened across this website as part of a deep dive. Really liked the style. Ordered a pair, but they were a bit too big.... See more


Company details

  1. Shoe Store

Information provided by various external sources

Designed in London and artfully handcrafted in Italy with the finest calf-skin leathers and unravelled attention to detail | Untamed Street


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

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4.7

All reviews

(344)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a pair of Sloane chocolate…

I bought a pair of Sloane chocolate lace up buckle boots and simply love the stylish and urban design of these boots.
The quality of the leather is superior and the craftsmanship exquisite.
I didn't find them as large as descibed, so it took two exchages to find the perfect size.
But the customer service is outstanding, actually the best I ever experienced. Thank you Abbi!
And the fact that you ship with DHL (the fastest shipping company) and have two free exchanges are outstanding as well.
These boots are so comfortable to wear and if I follow the maintenance advice I think they'll be great for years.
I'm definately going to buy more from Untamed Street!

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

OMG such a great service .

OMG such a great service .. what a company these guys are,
They not only sell the best and most comfortable footwear but their customer service and after is unparalleled and they are a pleasure to deal with.
I’ve been buying their stuff for years and they are just so friendly and happy to accommodate on anything, some of the trainer shoes I’ve had I’ve had for years and I had an issue with a zip on the boat and they just asked to post it in and they fixed it within days and then had also asked for my other trainer to match the waxing and cleaning and buffing they did and they sent both back looking brand new, free of charge.
That how good they are and how good their product is..

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

I discovered Untamed Street 3 years ago through an Instagram ad and was immediately struck by the elegant design of their shoes. After my initial orders, I fell in love with the craftmanship, comfort and unique style of every pair. Today, a dozen purchases in my Untamed Street experience, I was once again amazed by their incredible customer service, when I sent back one of my first pairs for recrafting (no charge) and it was returned to me as if it was a completely new pair of shoes. I honestly would not be able to say that it is the same pair I have worn for years. Admittedly, Untamed Street shoes are on the pricey side, but when you put them on, you realize they are worth every cent spent on them.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

I’m now on my fifth pair from Untamed…

I’m now on my fifth pair from Untamed Boots – tree pairs of shoes, one pair of chukkas and one pair of boots – and I keep coming back, both for the quality and the truly exceptional customer service.

Untamed goes out of their way to help, even when it comes to details like finding boots in a color that’s not even listed on their website. I’ve also experienced how willingly they assist with getting new soles fitted on well-worn shoes.

I use my footwear a lot, and they go through quite a bit – especially in the Nordic climate with rain, snow, and salted streets – but the quality holds up impressively well, and the service is always friendly, fast, and personal.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic quality footwear!

I bought from UNTAMED STREET for the first time the other day and I have to say that the quality of the sneakers I received is fantastic! I also received the sneakers the next day after ordering them and you can't get better than that! Highly recommended!

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

I can't say enough great things about Untamed Street

I can't say enough great things about this brand and this company. Not only have they carved a totally unique place in footwear which includes creating the PERFECT Chelsea boot (a monumental accomplishment in a world with thousands of Chelsea boot designs), but their customer service is the best I've ever experienced. They did something so "above and beyond" that they have my loyalty for as long as they continue to create amazing designs.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my sneakers leather…

Very happy with my sneakers leather shoe fantastic quality, then bought the high sneakers can not fault the items, they are comfortable really smart looking when you wear such shoes make you feel comfortable a pair of shoes in this quality can’t top it.

Many thanks to untamed street company, will no doubt in the future l will purchase more.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience.

I've been looking for good boots for YEARS. Happened across this website as part of a deep dive. Really liked the style.

Ordered a pair, but they were a bit too big. Customer service was friendly, personable and the return was easy.

I placed another order for a different size and they fit really well, they're excellent quality.

Having had some bad experiences with companies like Thursday, this was a really positive experience, and I want to give props.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Untamed Street has a great collection

Untamed Street has a great collection, not your everyday mains stream articles. The quality is great!
I ordered a size 38 which was unfortunately too small. Thanks to the wonderful communication (thank you Abbi!!!) I returned the shoes and received my new pair in the blink of an eye. Not too be sniffed at since I reside in Belgium :-)
I love the brand!!!

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Worried? Don't be. 5 Stars.

I guess we are all kinda nervous of buying from an internet vendor with no bricks and mortar premises which advertises via social media. I was, however Abbi and the team at UNTAMED STREET alleviated all my concerns. The product is top class as is the customer service. If you are hesitating about buying from UNTAMED STREET don't. The shoes/boots are as good as they look and if there is any issue it is resolved immediately. Thanks Abbi!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding shoes

Outstanding shoes , recieved my Lennox brogues today , worth every penny.
Ultra quick delivery , beautifully presented in separate shoe bags in box.
Spare pair of laces .
Faultless service.
Highly recommend.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company and great shoes

Such a nice, decent friendly company and absolutely love my shows. Well worth the money. Thank you for all your help 🙏 If only you knew how long I'd spent trying to find some smart casual shoes for work which are smart, comfy and wide enough. My feet are forever in your debt 🙂

August 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommended brand

Highly recommended brand. Beautiful shoes, high quality, unique style. Great communication, fast delivery.
We ordered a pair which was not fit (but still great quality, the size was just not right).
We were contacted by Abbi who helped with the exchange which we were happy to take. The second pair arrived the following day. They send us the shoes before the first pair were returned and checked which shown trust both ways.
The second pair was perfrect.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great shoes!

I ordered my first pair of Untamed shoes. I live in the USA, and they were sent from the UK, yet they arrived in less than a week after placing the order. When I tried them on, they turned out to be too big. I followed the exchange procedure and spoke with their associate, Marco, on the phone. They dispatched a smaller pair of shoes right away, without waiting for the return of the original pair. Wow, now that is great service. The second pair fits like a glove. I ordered the Hayes in cognac. Beautiful shoes, superb craftsmanship, and a very unique, distinct design. I already have the next pair from Untamed on my wishlist.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully made men's shoes. Amazing customer service.

Beautifully made men's shoes were delivered quickly. Free delivery and exchange/return make the purchase worry-free. Unfortunately the first pair of shoes were too small but were returned and exchanged for a larger pair all within 5 days! Amazing customer service. Highly recommended.

July 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Bruce Dry Terra boots

Today I received my Bruce DryTerra boots, and everything is more than I expected — the quality of the materials/leather, the packaging, the delivery (arrived just three days after payment!), excellent customer service — all five stars. I can’t wait for autumn/winter to start wearing them regularly. As far as I'm concerned, Untamed Street is my go-to choice for future boot and shoe purchases.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, excellent customer service and shoes that stand out from the norm.

So happy with my recent order from Untamed Street.
A massive thank you to the team – my latest shoes are a perfect fit! Their service was excellent, and I really appreciate finding a good product that stands out from the norm.
You've got an incredibly happy customer right here, and I'll absolutely be ordering shoes from you again. Highly recommend for great quality and unique designs!

July 9, 2025
Unprompted review

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